Food & Beverage Team Leader - Banquets (Part Time)

7 days ago

Sanctuary Cove, Australia InterContinental Full time

As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand.

Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.

As the first InterContinental Resort to land in Australia, InterContinental Sanctuary Cove Resort reflects the grand, graceful architecture of a classic Queensland estate, nestled within the beautiful surrounds of Sanctuary Cove. As an event professional, it’s a playground of possibilities like you’ve never seen before. A blank canvas and sanctuary of lagoon sands and lush grounds, paving the way for unique event spaces bursting with that inimitable “wow” factor all inspired by the vibrancy of Sanctuary Cove.

At InterContinental Sanctuary Cove Resort we are looking for **Food & Beverage Team Leader - Banquets** to join our team.

**What’s the job?**

As Part Time Food & beverage Team Leader - Banquets, you focus on bringing the InterContinental Life alive across our conferencing and events within the resort. As part of our Food & Beverage leadership team, you’ll work alongside the Assistant Event Services Managers to support in co-ordinating the day to day banquet operations across the Resort and on occasion work within our Restaurants & Bars. From managing inventory and ordering stock, to monitoring rosters and completing time sheet approvals, in this role you will be a go to for the team and manage their performance on shift.

With your key focus being on our bespoke events, you will work closely with the event planning team to deliver smooth and efficient service and execute events. And in addition work in partnership with other areas of the Resort as well as with your dynamic and experienced team to continuously drive and identify product and guest experience enhancement opportunities. You will support the Food & Beverage Leadership team with encouraging and developing the team to deliver branded service whilst promoting the desired work culture.

**Your day-to-day**
- Liaise and work collaboratively with F&B Management regarding daily duties.
- Constructively participate in team meetings, ensuring communication flows throughout the team.
- Assist with supporting the development of the team to maximise performance and great company culture.
- Ensure guest satisfaction and customer experience by following IHG policies and procedures
- Assist and monitor rostering to ensure all shifts are covered to required level.
- Order inventory based on outlet par levels, assist in inventory-taking as required and assist in resolving discrepancies in inventory.
- Develop and maintain cohesive working relationships within immediate team, and wider hotel team.
- Assist in ensuring all ongoing training for Food and Beverage Attendants is kept up to date
- Assist throughout the service period to keep the operation running smoothly and efficiently.
- Demonstrate Awareness of OH&S policies and procedures and ensure all procedures are conducted safely and within OH&S guidelines and ensure your direct reports do the same.

**What we need from you**

**Qualifications**
- Secondary Education or equivalent.
- RSA Certificate

**Experience**
- Friendly Persona
- Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects the high standard of the hotel and the IHG brand.
- Time management skills, delegation, a drive for results and strong employee engagement skills.
- Neat Personal Presentation
- Able to read and write basic English
- Flexibility - mornings, evenings, weekends and public holidays are all part of the job

**What we offer**

Join our extraordinary world and experience a place where you can be yourself, share your ideas, support your personal growth and wellbeing, and be a valued member of an inspirational team.

You’ll be rewarded for your hard work with a suite of benefits that supports you and your family’s wellbeing, including:

- Paid birthday leave
- Hotel perks like accommodation and food & beverage discounts
- Enhanced parental leave
- Proactive health days and flexible work options.
- Your career journey will be supported through our lifelong development program
- IHG Career Milestone celebrations
- Transfer of entitlements as you move and grow with IHG.
- Access to our discount retail platform that makes your pay for even further

**Follow us on Instagram and Facebook

**Follow us on Linkedin
- **You must have full working rights in Australia**_

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today and let's #GoFurtherTogether.

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