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Psychosocial Recovery Coach/coordinator of Supports

1 month ago

Newcastle, Australia Altitude Support Services Full time

Altitude Support Services is seeking dedicated, compassionate, and **experienced** **Support Coordinator / Psychosocial Recovery Coach** to join our dynamic team. This unique role blends elements of coordination and coaching to provide comprehensive support and guidance to individuals on their journey to psychosocial recovery. As a Support Coordinator / Psychosocial Recovery Coach, you will play a pivotal role in helping individuals enhance their overall well-being, develop coping strategies, and achieve their personal goals.

**As a Support Coordinator / Psychosocial Recovery Coach at Altitude, your responsibilities include**:
**Client Assessment and Planning**:

- Conduct thorough assessments of clients' psychosocial needs, strengths, and challenges.
- Collaborate with clients to develop personalised recovery plans that align with their NDIS goals and aspirations.
- Continuously monitor and evaluate progress, adjusting plans as necessary.
- Engage in NDIS plan re-assessments, plan reviews, and AAT tribunal meetings.
- Monitor, assess and connect the individuals NDIS plan.
- Effective budgeting and numerical skills is important.

**Psychosocial Support and Coaching**:

- Provide empathetic and non-judgmental coaching to clients, utilising evidence-based techniques and interventions.
- Offer emotional support, active listening, and guidance to individuals facing mental health challenges.
- Help clients develop effective coping mechanisms and resilience skills.
- Create a Recovery Plan and Report and submit it to the NDIS.

**Coordination and Resource Referral**:

- Coordinate with external service providers, healthcare professionals, and community resources to ensure holistic support for clients.
- Assist clients in accessing appropriate social services, housing, employment opportunities, and other necessary resources.
- Coordinate a range of mainstream and non-mainstream supports.

**Skill Building and Coaching**:

- Facilitate individual and group coaching sessions to enhance clients' life skills, self-esteem, and overall psychosocial functioning.
- Collaborate with clients to set achievable goals and support their progress towards personal growth and recovery.

**Advocacy and Empowerment**:

- Advocate for clients' rights and needs within the organisation and in the larger community.
- Empower clients to become active participants in their own recovery process and decision-making.

**Documentation and Reporting**:

- Maintain accurate and up-to-date client records, progress notes, and documentation of interventions.
- Prepare regular reports and summaries of client progress for internal and external stakeholders.

**Professional Development**:

- Stay current with best practices, research, and trends in the field of psychosocial recovery and the NDIS.
- Participate in ongoing training, workshops, and skill development to enhance coaching techniques.
- Meet daily and weekly KPI targets efficiently.

**To succeed in the role, you will need**:

- Minimum Diploma in Community Services, Mental Health, Alcohol & other Drugs or Youth Work.
- Relevant certifications or training in Social Services related fields.
- Proven 1 year experience in Support Coordination and/ or Psychosocial Recovery Coaching.
- Strong interpersonal skills with the ability to establish rapport, build trust, and maintain boundaries.
- Excellent communication skills, both verbal and written.
- Knowledge of community resources and social services.
- Empathy, compassion, and a non-judgmental attitude.
- Ability to work collaboratively within a multidisciplinary team.
- Proficiency in documentation and record-keeping.

**Job Type**: Casual

Pay: $47.40 - $55.65 per hour

Schedule:

- Monday to Friday

Work Authorisation:

- Australia (preferred)

Work Location: In person