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Customer Service Administrator
1 month ago
MAYDAY Recruitment are delighted to partner with a well-known global brand in the recruitment of a Customer Service Administrator.
This is a unique opportunity for a career focussed individual to join a growing team and play a key role in a busy fast paced environment. Primary focus of this role is to provide high quality customer service and administration support to the sales team and distribution department.
- Permanent full-time role
- Immediate start
- Well-established brand and excellent company culture
- Structured induction program to ensure your success
- Ongoing training and supportive management
- Customer Service / Admin role with opportunity to add value
- Career progression opportunities
- Social and friendly team environment
- Work from home 3 days per week
- Extra day’s leave for your birthday
- Varied role to keep you feeling challenged
- Parking on site
In this role you will be responsible for:
- Processing returns, damage claims and raising insurance claims
- Working closely with Sales Coordinator and entering all sales orders into system
- Investigating and resolving customer complaints
- Providing a high level of customer service from general enquiries to resolving customer issues
- Previous experience in a customer service / administration role
- Logistics knowledge or experience working in a warehouse environment highly regarded
- Excellent communication (verbal and written) and interpersonal skills
- Strong work ethic, positive attitude and passion to learn and succeed
- SAP Knowledge desirable
