Telstra Retail: Customer Service

2 months ago


Parramatta, Australia Telstra Full time

Employment Type

Permanent

Closing Date

21 Apr 2024 11:59pm

Job Title

Telstra Retail: Customer Service & Sales Consultant

Job Summary

As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.

**Job Description**:
Our purpose is to build a connected future so everyone can thrive. Working in a Telstra Retail Stores is not ‘just a job’, it’s an opportunity for tech-curious problem solvers to build a meaningful career within an iconic Aussie brand. The benefits are pretty awesome, too.

Every day is different.

A Telstra Retail Consultant thrives on making sure our customers connect faster, better, smarter.

Every day is an opportunity to showcase your X-factor. To ensure you’re at the top of your game, you will be continually trained up on all the latest cutting-edge tech and gadgets. Your knowledge, progressive sales approach and consultative service superpowers will empower you to support and solution for our customers.

If you’d like to know a little more, here’s something we prepared earlier:
Life at Telstra

We offer the perkiest of perks.

When it comes to rewarding our people, we’ve got so much to be excited about. Some of these include:
- 30% off Telstra services- Exclusive discounts and offers across 240 brands and partners- A flexible, inclusive approach to parental leave - do it your way- Unlimited access to 17000 learning programs - something for everyone- Monthly performance rewards and recognition programs- There’s more- Benefits Your Way - TelstraWe’re hiring.- Locations: we are currently hiring across:
- Blacktown-
- Broadway-
- Burwood-
- Marrickville-
- Merrylands-
- Parramatta-
- Randwick-
- Rhodes-
- Wetherill Park-
- Casual, Part Time
- and Full-Time roles available- Store hours vary
- search your storeIs it you we’re looking for?

We’re on the lookout for talent to join our team in-store. A Telstra Retail Consultant is a multi-faceted role, and we have found it suits people with these attributes and skills:
- The ability to easily build a connection with a variety of new and existing customers- An appetite to quickly develop customised solutions for customers- A drive to reach (and exceed) sales targets and KPIs- The hunger to learn and grow within the role (and beyond)- A positive and resilient approach to customer service within a busy environment- Experience in a customer-facing role
- Retail Opportunities at Telstra
- When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued, and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders, and abilities because we know that diversity not only strengthens our team but also enriches our work. We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive._
- We work flexibly at Telstra, talk to us about what flexibility means to you. When you apply, you can share your pronouns and /or any reasonable adjustments needed to take part equitably during the recruitment process._



  • Parramatta, Australia Telstra Full time

    Employment TypePermanentClosing Date22 June 2024 11:59pmJob TitleTelstra Retail: Customer Service & Sales ConsultantJob SummaryAs a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative...


  • Parramatta, Australia Telstra Full time

    Employment TypePermanentClosing Date21 May 2024 11:59pmJob TitleTelstra Retail: Customer Service & Sales ConsultantJob SummaryAs a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative...


  • Parramatta, Australia Telstra Full time

    Employment Type Permanent Closing Date 6 Mar 2024 11:59pm Job Title Field Service Technician - Installer Repairer (Castle Hill) Job Summary The Field - Installer Repairer is key to delivering end-to-end installation of Telstra’s telecommunications networks. It plays a vital role in delivering end-to-end installation of Telstra’s telecommunications...


  • Parramatta, Australia Telstra Full time

    Employment Type Permanent Closing Date 6 Mar 2024 11:59pm Job Title Field Service Technician - Installer Repairer (Windsor) Job Summary The Field - Installer Repairer is key to delivering end-to-end installation of Telstra’s telecommunications networks. It plays a vital role in delivering end-to-end installation of Telstra’s telecommunications...

  • Device Specialist

    2 months ago


    Parramatta, Australia Telstra Full time

    Employment Type Permanent Closing Date 17 Nov 2023 11:59pm Job Title Device Specialist Job Summary The Network Engineer is an important contributor in ensuring that the Telstra network delivers a superior network experience for our consumer and business customers. You use your telecommunications network skills and experience to contribute to...


  • Parramatta, Australia Customer Service Barista Full time

    WHO ARE WE The Dunn Group is an Australian family-owned business, operating in NSW for over 30 years. Balmain Coffee Company is an extension of our successful retail convenience petroleum retail sites opening our first Balmain Company Coffee outlet in 2013, Since then we have continued to expand our BCC brand with representation now in 4 of our busy NSW...

  • Quality Advisor

    2 weeks ago


    Parramatta, Australia Service Stream Full time

    Primary Location Parramatta - 25 Smith Street Job Description Summary - Performing Quality audits QC and QI - Service Partner’s onsite quality coaching - Ensuring that constructed assets comply with industry standards. - Documenting defects and recommendations for improvement. - Joint audits with Telstra & NBN - Keeping abreast of industry standards and...


  • Parramatta, Australia Global Retail Brands Full time

    Job Search | Login**Casual Retail Sales Assistant | PARRAMATTA | HOUSE**: **Location**: PARRAMATTA (276) **Posted on**: 23 August 2023 - At House, we love cooking, dining and entertaining. If you’re as passionate about customers and homewares as we are, we want to hear from you!_ **The Company**: House is a part of Australia's largest privately owned and...

  • Customer Service

    3 weeks ago


    Parramatta, Australia Kennedy Reid Full time

    2 days WFH after probation! - Internal progression opportunities! - Leading automotive distrubutor! **The Company** Our client is a leading player in the automotive services sector operating in the distribution, retail and logistics markets within excess of 1,500 employees across Australia. They are looking for an experienced outbound customer service...


  • Parramatta, Australia Total Resource Solutions Full time

    **Customer Service Agent** Customer Service Agents are required by a NSW Government Department in Parramatta (hybrid WFH) on an initial 12-month contract. This role will work across either an accounts payment assistance or rebate team to deliver high quality customer service and administration **Key accountabilities**: - Assessing customer eligibility for...


  • Parramatta, Australia Myer Full time

    **Job no**: 940570 **Work type**: Permanent / Full time **Location**: Parramatta **From humble beginnings in downtown Bendigo to supporting Australian communities far and wide - Myer has always been a special place, transcending beyond just a place to work**. **Myer is a place for finding life-long friendships, a safe space with a big heart. Here,...


  • Parramatta, Australia Myer Full time

    **Job no**: 940570 **Work type**: Permanent / Full time **Location**: Parramatta **From humble beginnings in downtown Bendigo to supporting Australian communities far and wide - Myer has always been a special place, transcending beyond just a place to work**. **Myer is a place for finding life-long friendships, a safe space with a big heart. Here,...


  • Parramatta, Australia Clarrow Full time

    Be a part of one of Australia's leading financial services businesses - Up to $100,000 plus Superannuation - Parramatta location **The Company** Our client is a nationally renowned financial services business that provides personalised finance solutions incorporating Lending & General Insurance solutions. **The Role** Due to an internal promotion, our...

  • Customer Service Agent

    2 months ago


    Parramatta, Australia Indigeco Pty Ltd Full time

    $34/hr + super - 12 Months contract - Parramatta location, near public transport options. Job Title: Customer Service Agent Start Date: 12 June 2023 End Date: 30 June 2024 Rates: $34/hr + super Hours/week: 37.5 hr per week, 7.5 hr per day Location: 4PSQ, Parramatta - Onsite, working from the office, Monday to Friday. The Energy Social Programs Branch...


  • Parramatta, Australia people2people Full time

    Our client is a worldwide well-known and highly respected brand in the electronics industry. With expansion to their business, we have now an opportunity for an Customer Service Representative to join the team. **The Role**: **Duties and Responsibilities**: - Monitor and drive resolution for Long Term Pending service orders and ensure daily updates of all...


  • Parramatta, Australia people2people Full time

    Our client is a worldwide well-known and highly respected brand in the electronics industry. With expansion to their business, we have now an opportunity for an Customer Service Representative to join the team. **The Role**: **Duties and Responsibilities**: - Monitor and drive resolution for Long Term Pending service orders and ensure daily updates of all...


  • Parramatta, Australia Kennedy Reid Full time

    Start immediately and gain extensive training from an experienced team. - Utilize your skill sets & continue to up skill for an opportunity to extend or g - Enjoy parking on site and a great work culture promoting work-life balance. - **Start immediately and gain extensive training from an experienced team.**: - **Utilize your skill sets & continue to up...


  • Parramatta, Australia Parramatta City Council Full time

    The City of Parramatta is going through unprecedented change and transformation as it becomes Sydney’s Central City. The intensity of growth and investment in City of Parramatta means that Council, their partners, and community have a once-in-a-generation opportunity to shape the City’s future and ensure it is culturally, socially, environmentally, and...


  • Parramatta, Australia Parramatta City Council Full time

    The City of Parramatta is going through unprecedented change and transformation as it becomes Sydney’s Central City. The intensity of growth and investment in City of Parramatta means that Council, their partners, and community have a once-in-a-generation opportunity to shape the City’s future and ensure it is culturally, socially, environmentally, and...


  • Parramatta, Australia Westpac Group Full time

    **How will I help?** Westpac is always on the lookout for skilled Aboriginal and Torres Strait Islander job seekers to Join Our Mob. Are you looking for a career that can really make a difference and have an impact in people’s lives? **So, what does a career in Group Operations look like?** We are running an Expression of Interest for Administrator and...