Customer Service Specialist

4 weeks ago


Parramatta, Australia Clarrow Full time

Be a part of one of Australia's leading financial services businesses
- Up to $100,000 plus Superannuation
- Parramatta location

**The Company**

Our client is a nationally renowned financial services business that provides personalised finance solutions incorporating Lending & General Insurance solutions.

**The Role**

Due to an internal promotion, our client is on the hunt for a Customer Service Specialist to support the day-to-day management of their existing lending customers by providing exceptional support as they build their portfolio

**Responsibilities**
- Develop, build, and maintain strong relationships with clients and lenders by providing outstanding customer service.
- Facilitate post settlement transactions such as loan modifications, discharges, and progress payments.
- Maintain accurate and complete customer records.
- Educate clients on products and solutions available to meet their financial needs.
- Facilitate client onboarding through account set up or linkage.

**About you**
- 3-5 years customer service experience within lending (third party, broker, or retail banking environments required)
- Experience in using CRM platforms (i.e., Dynamics 365) and ideally aggregator platforms used by mortgage brokers

** This role requires full work rights



  • Parramatta, New South Wales, Australia Supercare Solutions Pty Ltd Full time

    About UsJoin our dynamic team at SuperCare, an Australian company dedicated to assisting eligible patients with the early release of their Superannuation for medical treatment costs. Our mission is to empower individuals to prioritise their well-being. With more than a decade of experience, we are committed to positively impacting our clients' lives. We...


  • Parramatta, New South Wales, Australia Clarrow Full time

    Be a part of one of Australia's leading financial services businesses Up to $100,000 plus Superannuation Parramatta locationThe CompanyOur client is a nationally renowned financial services business that provides personalised finance solutions incorporating Lending & General Insurance solutions.The RoleDue to an internal promotion, our client is on the hunt...


  • Parramatta, New South Wales, Australia Randstad Full time

    Your new companyJoin a recognised industry leader on their journey to make sure their customers are living a healthier, longer and better life. This insurance specialist has made it their mission to make a difference in people's lives through a strong sense of commitment and purpose. People love coming to work with them as they do really value their...


  • Parramatta, New South Wales, Australia Randstad Australia Full time

    Your new companyJoin a recognised industry leader on their journey to make sure their customers are living a healthier, longer and better life. This insurance specialist has made it their mission to make a difference in people's lives through a strong sense of commitment and purpose. People love coming to work with them as they do really value their...


  • Parramatta, New South Wales, Australia Randstad Australia Full time

    Your new companyJoin a recognised industry leader on their journey to make sure their customers are living a healthier, longer and better life. This insurance specialist has made it their mission to make a difference in people's lives through a strong sense of commitment and purpose. People love coming to work with them as they do really value their...


  • Parramatta, New South Wales, Australia Randstad Australia Full time

    Your new companyJoin a recognised industry leader on their journey to make sure their customers are living a healthier, longer and better life. This insurance specialist has made it their mission to make a difference in people's lives through a strong sense of commitment and purpose. People love coming to work with them as they do really value their...


  • Parramatta, Australia Supercare Solutions Pty Ltd Full time

    **About Us** Join our dynamic team at SuperCare, an Australian company dedicated to assisting eligible patients with the early release of their Superannuation for medical treatment costs. Our mission is to empower individuals to prioritise their well-being. With more than a decade of experience, we are committed to positively impacting our clients’ lives....


  • Parramatta, Australia Customer Service Barista Full time

    WHO ARE WE The Dunn Group is an Australian family-owned business, operating in NSW for over 30 years. Balmain Coffee Company is an extension of our successful retail convenience petroleum retail sites opening our first Balmain Company Coffee outlet in 2013, Since then we have continued to expand our BCC brand with representation now in 4 of our busy NSW...


  • Parramatta, New South Wales, Australia Customer Service Barista Full time

    WHO ARE WEThe Dunn Group is an Australian family-owned business, operating in NSW for over 30 years. Balmain Coffee Company is an extension of our successful retail convenience petroleum retail sites opening our first Balmain Company Coffee outlet in 2013, Since then we have continued to expand our BCC brand with representation now in 4 of our busy NSW...


  • Parramatta, Australia Complete Credit Solutions Full time

    Full time permanent opportunity in Parramatta - Entry level role - full training and support provided - Lots of career progression and development for the right people! Are you passionate about customer service, have a knack for thinking outside the box and are resilient in nature? We are growing, and this role might be the perfect fit for those looking for...


  • Parramatta, Australia St.George Full time

    Join our fabulous Virtual team based in Parramatta - Full time permanent position - Keep taking your career up a notch **How will I help?** Working in our virtual St George team, you'll help our customers achieve their financial goals. How will you do it? By understanding their individual needs and circumstances - and delivering a tailored solution that...


  • Parramatta, New South Wales, Australia Uplift Recruitment Full time

    Hybrid Work Structure Uncapped commissions Genuine career progressionWe are looking for talented customer care specialists who genuinely care and enjoy having real, meaningful conversations with people.You will have a natural curiosity of understanding the "whys" behind customer behaviours.Your day-to-day will involve having consultative conversations with...


  • Parramatta, New South Wales, Australia Complete Credit Solutions Full time

    Previous call centre experience will be advantageous Full training and support + career development opportunities Perfect for those who enjoy investigating and lateral thinkingHave a knack for thinking outside the box? Love helping customers and enjoy a good challenge?Complete Credit Solutions' (CCS) mission is to provide better financial outcomes to our...


  • Parramatta, Australia Page Personnel Full time

    Permanent Opportunity to Work for a Global Leading Organisation - Energetic and Customer-Focused Team **About Our Client**: Our client is the local leading independent organisation who provides lighting solutions to customers. They believe lighting can empower people, impact lives and transform spaces, cities and the planet! They have been manufacturing...


  • Parramatta, Australia Complete Credit Solutions Full time

    Previous call centre experience will be advantageous - Full training and support + career development opportunities - Perfect for those who enjoy investigating and lateral thinking Have a knack for thinking outside the box? Love helping customers and enjoy a good challenge? Complete Credit Solutions' (CCS) mission is to provide better financial outcomes to...


  • Parramatta, Australia The Staffing Group Full time

    **_Do you want your work to make a difference for NSW?_** - Together, we create thriving environments, communities and economies._ - **Permanent full-time opportunity,**: - **Clerk Grade 9/10 - Salary relative to experience, and ranges from $**120,859 to $**133,183 + super** Our Digital Information Office is currently seeking to appoint a **Service...


  • Parramatta, Australia Hatch Full time

    ** This role is at Commonwealth Bank (not for Hatch)** Hatch is supporting Commonwealth Bank to find a great Customer Banking Specialist - Parramatta to join their Customer Support team. Hatch exists to level the playing field for people as they discover a career that’s right for them. We model this in our hiring process for our partners like Commonwealth...


  • Parramatta, Australia Hatch Full time

    ** This role is at Commonwealth Bank (not for Hatch)** Hatch is supporting Commonwealth Bank to find a great Customer Banking Specialist - Parramatta to join their Customer Support team. Hatch exists to level the playing field for people as they discover a career that’s right for them. We model this in our hiring process for our partners like Commonwealth...


  • Parramatta, New South Wales, Australia Page Personnel Full time

    Permanent Opportunity to Work for a Global Leading Organisation Energetic and Customer-Focused TeamAbout Our Client:Our client is the local leading independent organisation who provides lighting solutions to customers. They believe lighting can empower people, impact lives and transform spaces, cities and the planetThey have been manufacturing high...


  • Parramatta, Australia TenacityCX Full time

    Combined Customer Service & Admin Support role for this global tech company - $62k + super, hybrid role - 4 days in office and 1 WFH after onboard - Silverwater location, Monday - Friday 8am - 7pm rotating roster Tenacity CX are Australia’s leading supplier of recruitment solutions to the Customer Experience industry. We are looking for a **Customer...