Property Portfolio Officer

4 days ago


Parramatta, Australia Northbridge Recruitment Full time

Pay rate: $43.26 per hour plus super
- Location: 160 Marsden Street. Parramatta, Hybrid
- Duration: ASAP to 21/06/2024 + potential extension

**Join Our Team as a Property Officer**

Play a crucial role in our Property Service Centre team, dedicated to delivering top-notch property services in line with our customer experience statement. Your primary focus will be on managing various aspects of client motor vehicles, including sales, purchases, insurance, registration, CTP renewals, and insurance claims. You'll need to possess a keen understanding of when to escalate complex vehicle matters to ensure smooth operations.

Pay rate: $43.26 per hour plus super

Duration: ASAP to 21/06/2024 + potential extension

Hours: 7 per day / 35 per week

Location: 160 Marsden Street. Parramatta

Working from home flexibility:, 5 days in the office while training, then 3 days in office and up to 2 at home once trained.

**Key Accountabilities**:

- **Deliver Exceptional Service**: Execute property service transactions with excellence, ensuring they align seamlessly with NSWTG's customer experience statement.
- **Coordinate Effectively**: Collaborate closely with internal and external stakeholders to ensure a coordinated approach to managing essential actions related to client vehicles.
- **Utilize Systems and Processes**: Leverage relevant systems and processes to efficiently manage client vehicle matters, while proactively identifying and suggesting improvements.
- **Handle Enquiries Professionally**: Maintain professionalism, sensitivity, and discretion when dealing with difficult enquiries and issues, ensuring all interactions reflect positively on NSWTG.
- **Provide Guidance and Escalate Matters**: Offer expert advice on challenging matters and escalate significant complaints to the Principal Property Officer for resolution.

Providing excellent customer service, noting some clients may have limited capacity to cooperate in determining objectives and specifications and assist with helping clients/families to understand motor vehicle sales and purchases.

**Further information upon request.**

**Sam Sargado**
**Account Manager (Business, Finance and Accounting)**
**Direct: 0482 077 303**
**1.15, 98 Gloucester Street, Sydney, NSW, 2000**

For this and other opportunities:
“We encourage people with disabilities and from other diverse backgrounds to apply. We do not discriminate based on disability.”



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