Customer Value Specialist

3 months ago


Indooroopilly, Australia Bupa Full time

**_A career at Bupa is more than just a job. At Bupa we believe in being good people and helping others whenever we can. This includes our customers, communities and our people._**

**_ Joining Bupa you can be sure we’ll have your back. We support our employees to be the best version of themselves, physically and mentally so they can be the best support for our customers. Because if our customers deserve outstanding care then so do you_**

**The heart of the role**

This is not a conventional retail store opportunity. You’ll be surrounded by supportive colleagues and managers that give you the trust and time to interact with customers to deliver health solutions and claim resolutions that are meaningful to them.

If you’re the kind of person who loves sales and connecting with customers and would like to help them get the best possible value and benefits from their Bupa Health Insurance, then this role is tailor made for you.

Based in our Indooroopilly Store and working towards customer growth activities you will be responsible for:

- Providing individual recommendations of the most suitable health and wellbeing products based on the customer needs, showcasing the value and benefits of these products for easy decision making.
- Working within the wider community to develop business and community-based relationships that promote the Bupa brand and products and the acquisition of new members.
- Taking a ‘customer first’ approach, you will also:

- Assist our existing Bupa members in their day to day transactions
- Ensure the customers understand the full value of their health insurance product
- Provide solutions to any identified concerns or needs
- Educate members on all the benefits they can access

**This is a part time permanent position, working 25-30 hours per week (including rotating Saturdays)**

**The first 4-6 weeks are dedicated to full time training (Mon - Fri business hours)**

**This position commences 21 October 2024**

**What you’ll enjoy**

We reward our people and celebrate their success. From providing initiatives that develop careers to looking after our people’s health, wellbeing and futures.

Our health is the most important thing we have and at Bupa, caring is at the centre of everything we do - helping people live longer, healthier, happier lives and making a better world. We also know that to care for our customers, we must first care for our people.

That is why Bupa has launched _Viva Healthier and Happier_ - our new and comprehensive global health and wellbeing program for our employees. It includes all aspects of health - from mental and physical, to financial, social and environmental wellbeing.

Through the _Viva Healthier and Happier_ program, we’re providing health benefits for everyone who works at Bupa, no matter their role. We want to support our people to be the healthiest and happiest versions of themselves.

**Training and connecting**

We believe in giving you room to grow. At Bupa, you get the best of both worlds - support when you need it and plenty of space for personal development.

Dedicated Store Managers will support you to excel in your role. You’ll have access to classroom training, e-Learning and on-the-floor product knowledge training, as well as to our state-of-the-art knowledge base, "Know-It".

**Just so you know**

Everyone who makes it through to offer will be required to complete a background check which includes a police check
- Bupa is an equal opportunity employer. We are committed to ensuring equality in recruitment, development, retention and promotion of staff and that no-one is disadvantaged based on their gender, cultural background, disability, sexual orientation or identity, or Aboriginal and Torres Strait Islander heritage. We encourage people from all backgrounds to apply._



  • Indooroopilly, Australia Bupa Full time

    **_A career at Bupa is more than just a job. At Bupa we believe in being good people and helping others whenever we can. This includes our customers, communities and our people. Joining Bupa you can be sure we’ll have your back. We support our employees to be the best version of themselves, physically and mentally so they can be the best support for our...


  • Indooroopilly, Australia Dulux Group Full time

    About the RoleWe are seeking an experienced Sales and Customer Experience Specialist to join our team in Indooroopilly, QLD.Job SummaryThis part-time role involves providing exceptional customer service, maintaining high levels of sales performance, and assisting with stock management.Key ResponsibilitiesProvide excellent customer service and ensure customer...


  • Indooroopilly, Australia Nestle Operational Services Worldwide SA Full time

    Committed to sustainability & B-Corp certified - Enjoy a cup of coffee while you work! Are you ready to bring a little extraordinary into your life? At **Nespresso**, we blend vibrant people and products together to create careers that elevate coffee and your everyday. It's just the beginning of how we transform lives with every cup. Because a Nespresso cup...


  • Indooroopilly, Australia People's Choice Full time

    We are committed to creating an outstanding working environment where you feel supported, can continue to develop and are proud advocates of our members and our business.At People First Bank, we are passionate about our members and strive to provide the right solutions and appropriate outcomes with every interaction.This role is part of a team that focuses...


  • Indooroopilly, Australia Nestle Operational Services Worldwide SA Full time

    B-Corp certified and committed to sustainability - Flexible Schedule to Support your Work-Life Balance - Enjoy a cup of coffee while you work! Are you ready to bring a little extraordinary into your life? At **Nespresso**, we blend vibrant people and products together to create careers that elevate coffee and your everyday. It's just the beginning of how we...


  • Indooroopilly, Australia Nestle Operational Services Worldwide SA Full time

    We Inspire, we Care, we Act, and we iNnovate - Committed to sustainability & B-Corp certified - Enjoy a cup of coffee while you work! At** Nespresso**, we believe that we can elevate the world of coffee to drive a positive impact and be a force for good which shapes lives and landscapes for the better. By caring for one another, our farmers, suppliers, and...


  • Indooroopilly, Australia Midas Indooroopilly Full time

    **Service Advisor - Midas Indooroopilly** **Automotive Trades (Trades & Services)** **Full-Time | $60,000 - $70,000 per year** **Drive Your Career Forward with Midas Indooroopilly!** **Are you passionate about customer service and ready to thrive in a dynamic automotive environment? Midas Indooroopilly is on the hunt for a Service Advisor to join our team...


  • Indooroopilly, Australia Reece Group Full time

    At Reece Group, we're dedicated to delivering quality products and expert service to the plumbing industry.About the RoleWe're seeking a highly motivated Bathroom Sales Specialist to join our team in Indooroopilly. As part of our dynamic sales team, you'll play a key role in supporting builders, interior designers, and homeowners as they navigate their...


  • Indooroopilly, Australia Kennards Hire Full time

    Equipment Maintenance and Delivery SpecialistWe are seeking an experienced Equipment Maintenance and Delivery Specialist to join our team at Kennards Hire.About the RoleThis role requires you to instruct and demonstrate to customers on how to safely use our equipment, perform pickup and delivery of equipment from customer sites, provide exceptional customer...


  • Indooroopilly, Australia Reece Group Full time

    We are seeking a skilled and enthusiastic Bathroom Design Specialist to join our team in Indooroopilly.About Bathroom LifeWe create dream bathrooms. With over 100 years of experience, we have turned numerous dreams into reality. Our presence in 800 branches globally speaks for itself, solidifying our position as Australia's leading supplier of bathroom and...


  • Indooroopilly, Australia Medibank Full time

    **Will you actively create a healthier future for tomorrow?** At Medibank we’re encouraged to think big. We have a clear purpose to impact better health outcomes for our customers, patients and our community. We celebrate diversity of thought because we want to make better decisions for our customers. As we work towards our goal of better health for...


  • Indooroopilly, Australia Medibank Full time

    **Will you actively create a healthier future for tomorrow?** At Medibank we’re encouraged to think big. We have a clear purpose to impact better health outcomes for our customers, patients and our community. We celebrate diversity of thought because we want to make better decisions for our customers. As we work towards our goal of better health for...


  • Indooroopilly, Australia St.George Full time

    **Join a supportive team in our Indooroopilly branch**: - **Permanent Part time role, 25 hours per week**: - **Customer service role working with the local community** **How will I help?** First up - you'll be one of the friendly faces of St. George. We want to help all of our customers with all of their banking. Not just because it’s better for...

  • Customer Service Sales

    6 months ago


    Indooroopilly, Australia PTC Phone Tech & Comm Full time

    **About Us**: PTC Phone Tech & Comm are the market leader in all things Mobile & Tech! Established in 2009 and still family owned to this day our specialty is Phone Accessories and Express Phone repairs. With a vision for the future and continuing to expand our brand and product range we have over 80 stores and no plans to slow down. Our product range...


  • Indooroopilly, Australia Tarocash Full time

    Tarocash is a leading menswear retailer in Australia and New Zealand, delivering high-quality fashion solutions for the everyday modern man.We're seeking a casual team member to join our winning team as a Sales and Customer Experience Expert. As a key contributor to our success, you will strive to create exceptional experiences for every customer, every...


  • Indooroopilly, Australia Reece Group Full time

    Join Reece Group, a leading supplier of bathroom and plumbing supplies in Australia, New Zealand, and the United States.About UsWe have been delivering quality products and expert service to the plumbing industry for over 100 years.Our success is built on the success of our customers who provide essential services every day.Current OpportunityWe are seeking...


  • Indooroopilly, Australia RACQ Full time

    About RACQ Indooroopilly:We are seeking a skilled Customer Service Expert to join our team in Queensland. As a key member of our team, you will be responsible for delivering exceptional customer service experiences for our members.**Job Summary:**This role is a Temp contract – ending 28/11/2025 and offers a competitive rate of pay at commencement is $33.40...


  • Indooroopilly, Australia CROSSMARK Australia Full time

    Work as a Retail Display Specialist in the Indooroopilly AreaWe are seeking a highly skilled and motivated Retail Display Specialist to join our team in the Indooroopilly area. As a key member of our team, you will be responsible for creating and maintaining high-quality retail displays in-store.This is a casual role with ongoing work opportunities across...

  • Optical Specialist

    1 month ago


    Indooroopilly, Australia Dental Corporation Full time

    About UsAt Bupa, we're committed to delivering exceptional customer experiences and exceptional care.About the RoleWe're seeking a dynamic and passionate individual to join our team as a Fashion Eyewear Consultant. As a key member of our retail team, you will be responsible for providing exceptional customer service and sales skills while working with our...


  • Indooroopilly, Australia Guzman Y Gomez Full time

    Company OverviewGuzman y Gomez Mexican Kitchen is a fast-paced food service company that offers a unique dining experience to Australians across the country.We are proud of our 100% clean food, free from added preservatives, artificial flavours, added colours or unacceptable additives. Our commitment to serving the freshest fast food with local ingredients...