Key Account Manager

3 weeks ago

Wacol, Australia Komatsu Full time

Join the team at Komatsu and propel your career to new heights as a Key Account Manager in the ever-evolving world of parts and services. Your primary focus will be to drive sales growth and exceed customer expectations by promoting the unparalleled offerings of Komatsu.

With the support of the Regional Parts Manager, you'll play a critical role in shaping and executing sales strategies, forging relationships with key stakeholders, and leading aftermarket marketing initiatives.

Based in Brisbane (preferred) with occasional travel throughout the region, this role is not only a job, but a chance to shape your own success and future with the company.

**Key Responsibilities**:

- Building lasting relationships with key customer stakeholders through effective communication
- Preparing monthly reports on key client information
- Driving sales growth and meeting targets through the development and implementation of sales strategies
- Gathering and compiling reports on warranty jobs, claims, and reimbursement processes from HO and aftermarket division managers
- Leading aftermarket marketing initiatives for key customer stakeholders
- Crafting and maintaining account plans for success

**Komatsu Benefits**:

- ** Paid Parental Leave**:12 weeks of paid primary carer parental leave
- ** Technology**:Discounts on top tech brands including Apple, Dell, Lenovo, and Microsoft
- ** Financial**:Employee Referral Program offering a bonus of $5,000 and Income Protection through Komatsu's superannuation fund with AustralianSuper
- ** MyCareer**:Recognition and awards, opportunity to complete recognised Cert III courses, Diploma's in Leadership & Management, and an Educational Support Program
- ** Health**:Discounted corporate rates with Bupa and a comprehensive Employee Assistance Program with total wellbeing solution provider LifeWorks
- ** Cars, Home & Hardware**:Discounts with top brands including Mercedes-Benz, Toyota, Kennards Hire, and Orix
- ** Travel**:Discounts with Avis, Qantas, Crown Hotels, IHG, and travel agents

**Your Knowledge, Skills, and Abilities**:

- A keen eye for business opportunities and the ability to turn them into actions
- Professional and effective communication with senior leadership within key clients
- An in-depth understanding of systems, processes, and financial statements related to sales, profits, expenses, labour, asset utilisation, customer and employee satisfaction
- A talent for developing and maintaining customer account plans

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