Client Services Officer
6 months ago
**Job description**
**Job Title**: Customer Services Officer (Part-time)
**Location**: Burleigh Heads
**Salary**: $25/hour
We are seeking an organized, dedicated, and personable individual for the role of Customer Services Officer Based in beautiful Burleigh Heads, you will have the opportunity to provide pivotal administrative support for our team. This is a part-time position, offering a flexible schedule of **5 hours per day, 5 days per week.**
**Key Responsibilities**:
Manage the entire client onboarding procedure and maintain records.
Ensuring prompt response to all customer enquires
Supply of branded and personalised business cads to all operators
Supplying certificate of ownership to operators
Ensuring the operators effective setup and operation of Nayax system is live with Nayax guidelines
Maintaining both physical and digital client files in an orderly and accountable manner
Ensuring that all stock obligations are delivered fully and on time
Facilitating one-on-one training sessions for all operators
Assist to prepare and send the weekly newsletter to keep operators informed and engaged with company updates
Make contact with each operator on a weekly basis and record notes of conversation in the Monday Management System
Maintain installs whiteboard; Ensure daily accuracy, updates on installation whiteboard and schedule in conjunction with the Site Department
A high school diploma, GED or equivalent
Proven experience in an administrative role is a plus, but not essential
Proficiency with Microsoft Office Suite (Excel, Word, PowerPoint)
Excellent verbal and written communication skills
Strong organizational skills with an ability to prioritize tasks
A keen eye for detail and problem-solving skills
We believe in investing in our people, so in addition to competitive compensation, you'll be provided with opportunities for professional growth and development. If you're enthusiastic about the prospect of joining a supportive team in a dynamic and rewarding environment, we'd love to hear from you
**How to Apply**:
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
**Job Type**: Casual
Schedule:
- Day shift
Ability to commute/relocate:
- Burleigh Heads, QLD 4220: Reliably commute or planning to relocate before starting work (required)
Work Authorisation:
- Australia (preferred)
Work Location: In person
**Job Type**: Part-time
Part-time hours: 25 per week
**Salary**: $21.00 per hour
Schedule:
- Day shift
Ability to commute/relocate:
- Burleigh Heads, QLD 4220: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- Administration: 1 year (preferred)
Work Authorisation:
- Australia (required)
Work Location: In person
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