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Communications Advisor

2 months ago

Sydney, Australia NSW Government -Department of Customer Service Full time

**Advisor - People Communications, Flexible location with Hybrid working, DCS Grade 7/8**
- 24-month Temporary opportunity, with the potential for ongoing appointment
- Coordinate and deliver change communications across DCS to support our Corporate Services transformation
- Play an integral role as part of a project team, and be part of a collaborative, friendly and fast-paced wider People Communications team, which is highly regarded within the Department.

We’re looking for a highly motivated, enthusiastic and organised communications professional to join the People Communications team to support the development and delivery of internal change communications of transformation initiatives across the Department of Customer Service (DCS).

Working closely with your leader, you will produce clear, effective and timely employee communications across multiple channels, that builds trust and engagement while ensuring all messaging remains aligned to our DCS Connect, People and Communication strategies.

Key to the success in this role will be developing collaborative relationships with the project teams and stakeholders, and supporting the change adoption of our transformation initiatives across DCS-wide audiences by delivering effective top-down and bottom-up communications.

Your peer-to-peer relationships within the DCS Brand, Digital and Communications team will also be key to your success in embedding executive priorities within all relevant people communications.

As an Advisor, People Communications you will provide crucial support to the People Communications team that enables agreed communications plans and initiatives to be executed on time, to a high standard and aligned to organisational and departmental strategy.

**You will also be responsible to**:

- Draft, edit and publish content for project workstreams across internal communications channels, ensuring it is consistent with the overall content strategy, style, tone of voice and best practice communications.
- Develop a sound understanding of project team needs and establish and maintain productive working relationships with them, as well as peer-to-peer support teams, to enable you to complete work in a timely manner and to high standards.
- Monitor, evaluate and report on communications plans and outcomes to ensure continuous improvement.

**To be a successful in this position, you need to**:

- Be a confident written and verbal communicator who is experienced in internal communications.
- Be a team player committed to streamlining the way we work to deliver exceptional employee communications.
- Be able to deliver to tight deadlines and be flexible and resilient in an environment of changing or competing priorities.
- Have experience in stakeholder engagement, project communications or change communications is desirable.

**What we need from you**:
An up-to-date CV and a brief cover letter outlining how your skills and experience align to the role.

A talent pool may be created from this recruitment process to fill future ongoing and temporary opportunities.

**Closing date: Friday, 17 Mar 2023, 09:59 am**

**You Belong Here**
We are committed to diversity, inclusion, and new ways of working.
We have 8 million+ reasons to care and want our employees to represent the communities that we serve.

You can view our full diversity and inclusion statement here

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