Claims Management Officers

4 months ago

Adelaide, Australia SA Government -DEPARTMENT OF TREASURY AND FINANCE Full time

**Department of Treasury and Finance**
**Job reference**: 615657
**Location**: 5000 - ADELAIDE
**Job status**: Short Term Contract
**Eligibility**: Open to Everyone

**Remuneration**: ASO4 - Salary Range ($76,561 - $80,256 p.a.).

**About us**

At the Department of Treasury and Finance we work together to ensure South Australia is a thriving, prosperous state now and into the future.

We are the lead agency for economic, social and financial policy outcomes. We play a vital role in providing financial services to the community and economic and fiscal policy advice to the Government of South Australia.

Super SA is a branch within the Department of Treasury and Finance. Super SA is a superannuation fund provider who, for 120 years has been helping South Australian government employees secure their financial future.

We’re dedicated to championing the financial well-being of South Australians and passionate about helping members to live their best life in retirement. Our long-term success is largely due to the talent and expertise of our people. We strive to create an environment that is supportive, safe and secure. Our work culture is positive and inclusive, so that our people benefit from a rewarding and enjoyable work experience.

**About the opportunity**:
The Claims Management Officer works in the Claims team and is responsible for providing a high level of customer service and accurate and timely administrative services to members and stakeholders.

**About you**

We are looking for enthusiastic people with a commitment to service excellence to provide high quality, effective and accurate claims administration services to members and Government Agencies.

To be successful, you must address the selection criteria below in a cover letter:

- Knowledge of insurance claims and/or insurance underwriting administration.
- Proven experience in handling difficult situations in a calm, positive and objective manner.
- Proven analytical and problem solving skills and the ability to develop and implement solutions.
- Effective communication and liaison with a diverse range of people at various levels (both orally and in writing) including claimants, medical and legal practitioners.
- Knowledge of superannuation and the schemes offered by Superannuation funds.
- Proven ability to manage an active and moving portfolio and manage and maintain regular member contact.

**What we offer**
- Flexible working options
- Salary packaging options
- Discounted gym membership
- Supportive career development opportunities
- Employee Assistance Program for you and your family
- Be Well Program

**Pool Recruitment Process**

**For a confidential discussion about the role please contact**:
Anniko Prior or Heliina Hunter
Team Leader, Claims

**Application Instructions**:
**Applications close**: 31/08/2025 11:45 PM

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