Customer Service Representative

3 weeks ago

Melbourne, Australia YETI Full time

At YETI, we believe that time spent outdoors matters more than ever and our gear can make that time extraordinary. When you work here, you'll have the opportunity to create exceptional, meaningful work and problem solve with innovative team members by your side. Together, you'll help our customers get the high-quality gear they need to make the most of their adventures. We are BUILT FOR THE WILD.

We are looking for a Customer Service Representative to support our Australian and New Zealand business. The Customer Service Representative will provide support to the Australia team in a variety of capacities including but not limited to; customer support to our online customers and retail partners and provide accounts support. This is a highly cross functional support position which will work closely with Ecommerce, Sales, Operations, Finance and Marketing, and be a sup-port system as we grow the brand in Australia and New Zealand.

You are someone with good organizational skills that allow you to stay on top of multiple items at the same time and can switch direction. You are the consummate team player. There is no task or project too big or too small for you - you attack them all with passion, creativity, a positive outlook, and attention to detail.

**Responsibilities**:

- Provide thorough and timely follow up to customers
- Promptly respond to customer inquiries & connect with customers in a warm and upbeat manner
- Investigate customer issues and guide customers to the best resources to resolve any issues
- Handle a variety of inquiries, including but not limited to:

- Explaining product features and attributes
- Educating customers on best practices to maximize the use of YETI products
- Troubleshooting product performance issues with customers to minimize returns of first-quality products
- Processing customer returns, warranty claims and assisting with product registrations
- First response to marketing and New Dealer enquiries
- Inventory availability
- Collaborate with cross functional teams for various projects and insight from the customer's perspective

**Qualifications and Attributes**:

- High School Certificate required
- At least 4 years relevant work experience; Retail, wholesale or online customer service experience preferred
- Strong interpersonal and influencing skills
- Ability to prioritize and develop processes to do work efficiently and effectively
- Strong written and verbal communication skills
- Proficient with basic computer skills
- Be a steward of and maintain the YETI Brand
- Must be a team player, able to work within tight deadlines on multiple projects in a fast-paced environment, while maintaining a positive attitude
- Optimistic, energetic and collaborative

**YETI is proud to be an Equal Opportunity Employer.**

LI-AV1 #LI-Hybrid

YETI Global Workforce Data Privacy Notice

  • Customer Service Representative

    4 weeks ago

    Melbourne, Australia Recoveriescorp Full time

    Customer Service Representative **Customer Service Representative** **Job no**: 493038 **Work type**: Contract, Full-time **Location**: Melbourne CBD **Categories**: Collections Join our team as a Customer Service Representative as the front line of our operations, forging meaningful connections with our valued customers. You will deliver high levels...

  • Customer Service Representative

    1 day ago

    Melbourne, Australia Recoveriescorp Full time

    Customer Service Representative **Customer Service Representative** **Job no**: 493038 **Work type**: Contract, Full-time **Location**: Melbourne CBD **Categories**: Collections Join our team as a Customer Service Representative as the front line of our operations, forging meaningful connections with our valued customers. You will deliver high levels...

  • Customer Service Representative

    4 weeks ago

    Melbourne, Australia Recoveriescorp Full time

    Customer Service Representative **Customer Service Representative** **Job no**: 493038 **Work type**: Contract, Full-time, Part-time **Location**: Melbourne CBD **Categories**: Collections Join our team as a Customer Service Representative as the front line of our operations, forging meaningful connections with our valued customers. You will deliver...

  • Customer Service Representative

    1 day ago

    Melbourne, Australia Recoveriescorp Full time

    Customer Service Representative **Customer Service Representative** **Job no**: 493038 **Work type**: Contract, Full-time, Part-time **Location**: Melbourne CBD **Categories**: Collections Join our team as a Customer Service Representative as the front line of our operations, forging meaningful connections with our valued customers. You will deliver...

  • Customer Service Representative

    3 days ago

    Melbourne, Victoria, Australia Recoveriescorp Full time

    Customer Service RepresentativeCustomer Service RepresentativeJob no: 493038Work type: Contract, Full-timeLocation: Melbourne CBDCategories: CollectionsJoin our team as a Customer Service Representative as the front line of our operations, forging meaningful connections with our valued customers. You will deliver high levels of customer service to provide...

  • Customer Service Representative

    4 weeks ago

    Melbourne, Australia Labourpower Recruitment Services Full time

    **PURPOSE OF THE JOB**: The Customer Service Representative is a key member of the Customer Service team who will provide end to end key account management to our internal and external customers. This is a largely autonomous role designed for a self-motivated individual who will go above and beyond to ensure our customers have experienced the highest...

  • Customer Service Representative

    4 weeks ago

    Melbourne, Australia LivaNova Full time

    Join us today and make a difference in people's lives! GENERAL INFORMATION Job Title: Customer Service Representative Department: Commercial - CS Reports to: Commercial Operations Manager JOB CONTEXT LivaNova Australia and New Zealand represents an organization of around 70 employees. It includes a commercial team of field employees encompassing Sales,...

  • Customer Service Representative

    2 weeks ago

    Melbourne, Australia BP Full time

    **Job no**: 896511 **Work type**: Casual **Location**: Melbourne **Categories**: Customer Service Representative **bp Supremacy (Mentone)** **Join a global retail company that's shaping a brighter future for all.** At bp Retail, we are reimagining energy for people and our planet. We're crafting a retail experience like no other, serving over 60...

  • Customer Service Representative

    4 weeks ago

    Melbourne, Australia The Recruitment Company Full time

    Leading electronic payment technology company, who have been providing payment solutions for more than 30 years, are looking for an energetic Customer Service representative to join their fast paced, fun, collaborative and close knit team. Join a team of dedicated Customer Service Representatives assisting a number of banks and retail outlets with the...

  • Customer Service Representative

    2 weeks ago

    Melbourne, Australia The Recruitment Company Full time

    Leading electronic payment technology company, who have been providing payment solutions for more than 30 years, are looking for an energetic Customer Service representative to join their fast paced, fun, collaborative and close knit team. Join a team of dedicated Customer Service Representatives assisting a number of banks and retail outlets with the...

  • Customer Service Representative

    1 week ago

    Melbourne, Australia The Services Company Full time

    Leading electronic payment technology company, who have been providing payment solutions for more than 30 years, are looking for an energetic Customer Service representative to join their fast paced, fun, collaborative and close knit team. Join a team of dedicated Customer Service Representatives assisting a number of banks and retail outlets with the...

  • Customer Service Representative

    3 days ago

    Melbourne, Victoria, Australia Hudson Australia Full time

    A manufacturer and distributor of sports apparel seeks a Customer Service Representative (B2B) to be based in their office in Cremorne.Customer Service Representative (Business to Business) International manufacturer and distributor of sports apparel Flexible hybrid work model Great employee perks and discounts Great work culture and a collaborative team...

  • Customer Service Representative

    3 weeks ago

    Melbourne, Australia The Services Company Full time

    Leading electronic payment technology company, who have been providing payment solutions for more than 30 years, are looking for an energetic Customer Service representative to join their fast paced, fun, collaborative and close knit team. Join a team of dedicated Customer Service Representatives assisting a number of banks and retail outlets with the...

  • Customer Service Representative

    3 weeks ago

    Melbourne, Australia Pelican Products, Inc. Full time

    Customer Service Representative **Date**:May 31, 2023 **LOCATION**: Melbourne, AU **Company**:Pelican Products, Inc. A Customer Services Representative is a vital link with our customer base and with other internal departments within the company. Primary responsibilities are to manage orders and sales forecasts processing into the company’s SAP system....

  • Customer Service Representative

    3 weeks ago

    Melbourne, Australia Eightcap Pty Ltd Full time

    Customer Service Representative Position title: Customer Service Representative Department: Customer Service - CN Desk Location: Rialto South Tower, 525 Collins Street, Melbourne VIC 3000 Reports to: Customer Service Manager Company Overview Eightcap is a dynamic online trading provider focused on delivering great trading tools and pro trading insight...

  • Customer Service Representative

    3 weeks ago

    Melbourne, Australia Eightcap Pty Ltd Full time

    Customer Service Representative Position title: Customer Service Representative Department: Customer Service - CN Desk Location: Rialto South Tower, 525 Collins Street, Melbourne VIC 3000 Reports to: Customer Service Manager Company Overview Eightcap is a dynamic online trading provider focused on delivering great trading tools and pro trading insight...

  • Customer Service Representative

    3 weeks ago

    Melbourne, Australia Prowell Group Full time

    **Multiple Financial Sector Roles** Our client is a leading financial services company who is looking to fill an Account Executive and multiple Customer service positions. They are offer experience and innovative financial solutions with a strong presence in the Australian market and committed to delivering excellence to ensure our clients' financial needs...

  • Customer Service Representative

    1 week ago

    Melbourne, Australia Visy Full time

    **Job no**: 510219 **Work type**: Full Time **Location**: Melbourne - North Customer Service Representative If you are a results-driven and detail-oriented professional with a passion for Customer Service, we want to hear from you! - Highly autonomous role with a supportive and friendly team culture - Outstanding long term career pathways within a market...

  • Customer Service Representative

    3 days ago

    Melbourne, Victoria, Australia LivaNova Full time

    Join us today and make a difference in people's livesGENERAL INFORMATIONJob Title: Customer Service RepresentativeDepartment: Commercial - CSReports to: Commercial Operations ManagerJOB CONTEXTLivaNova Australia and New Zealand represents an organization of around 70 employees. It includes a commercial team of field employees encompassing Sales, Marketing,...

  • Customer Service Representative

    2 days ago

    Melbourne, Victoria, Australia Hudson Australia Full time

    A manufacturer and distributor of sports apparel seeks a Customer Service Representative (B2C) to be based in their office in Cremorne.Customer Service Representative (Business to Consumer) International manufacturer and distributor of sports apparel Flexible hybrid work model Great employee perks and discounts Great work culture and a collaborative team...