Communications & Engagement Consultant

**The opportunity** Provide an outstanding experience by taking inbound calls from AMP Bank customers, financial planners and employers and adding value to each interaction by understanding their needs and delivering the best service. A role in our contact centre is a fantastic opportunity to kick start your career in financial services and AMP Clear...

Business Consultant - Be part of a high performing team - Location: Melbourne - Initial 9 months contract - Hybrid role **The opportunity** Business Consultant, to play a crucial role in analysing and improving business processes within AMPs wealth product domain. This is contingent contract role working at AMP. **About the role**: - Leading the...

North Service Centre Consultant (Melbourne) If you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and thinking. For us, these are exciting times. There's a real potential for big thinkers to help us redefine what financial services could be....

NSC consultant - Be part of a high performing team - Location: Melbourne - 6 Month contract **The opportunity** The North Service Centre is responsible for servicing advisers and clients on the North Platform. The North Consultant role encompasses call centre responsibilities to deliver a superior level of service that consistently meets and often exceeds...

The opportunity The North Service Centre (NSC) is an integral part of servicing AMP’s North platform, and the Customer Service Consultant role encompasses contact centre duties to deliver a superior level of service to AMP’s advisers and clients You will be given comprehensive initial training to get you off to a strong start, so it doesn’t matter if...

**The opportunity** The main purpose of this role is to deliver excellent administration and support services to AMP’s Aligned and Non-Aligned advice network by completing a regulated set of business processes and maintaining effective quality, timing & risk controls within the team. A focus on problem solving and continuous improvement identified through...

Be part of a high performing team - Location: Melbourne - Initial 9 months contract - Hybrid role **The opportunity** Business Consultant, to play a crucial role in analysing and improving business processes within AMPs wealth product domain. This is contingent contract role working at AMP. **About the role**: - Leading the end-to-end BA delivery with...

**Join us on our mission to make a better world of work.** Culture Amp is the world’s leading employee experience platform, revolutionizing how 25 million employees across more than 6,500 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement, drive performance management, and...

If you live in Australia or New Zealand, you’ve likely heard of AMP. But at a time when society is changing, we are too. We’re now a nimbler business with new leadership and thinking. For us, these are exciting times. There’s a real potential for big thinkers to help us redefine what financial services could be. And turn our legacy into something even...

Be part of a high performing team - Location: Melbourne - 6 Month contract **The opportunity** The North Service Centre is responsible for servicing advisers and clients on the North Platform. The North Consultant role encompasses call centre responsibilities to deliver a superior level of service that consistently meets and often exceeds the expectations...

**Join us on our mission to make a better world of work.** Culture Amp is the world’s leading employee experience platform, revolutionizing how 25 million employees across more than 6,500 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement, drive performance management, and...

Be part of a high performing team - Location: Melbourne - Initial 3 Month contract **The opportunity** The North Service Centre is responsible for servicing advisers and clients on the North Platform. The North Consultant role encompasses call centre responsibilities to deliver a superior level of service that consistently meets and often exceeds the...

Advice Operations Consultant If you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and thinking. For us, these are exciting times. There's a real potential for big thinkers to help us redefine what financial services could be. And turn our...

**Join us on our mission to make a better world of work.** Culture Amp is the world’s leading employee experience platform, revolutionizing how 25 million employees across more than 6,500 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement, drive performance management, and...

Advice Operations Consultant If you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and thinking. For us, these are exciting times. There's a real potential for big thinkers to help us redefine what financial services could be. And turn our...

**The opportunity** **How you will make an impact** - Gain an in-depth understanding of the product and its administration - Conduct online training & coaching with internal stakeholders & practice staff - Handle complex queries and process exceptions - Assist with testing website and administration systems when and if required - Assist with documenting...

**The opportunity** To provide support and professional quality service to AMP’s network of aligned and non-aligned Advisers, Licensees, and external licensees about their administrative requirements in the areas of adviser payments and registers transfers with general adviser administration operations. **How you will make an impact** To be successful in...

**The opportunity** The North Service Centre Team Manager’s primary responsibility is delivery of the North Contact Centre service offer. The Manager is responsible for ensuring the team delivers easy, effortless experiences and meets its quality and productivity targets by providing leadership and implementing change to drive an effective and efficient...

**Join us on our mission to make a better world of work.** Culture Amp revolutionizes how over 25 million employees across 6,000 companies create a better world of work. As the global platform leader for employee experience, Culture Amp empowers companies of all sizes and industries to transform employee engagement, develop high performing teams, and retain...

**The opportunity** The continuous approvement team is responsible for possessing a deep understand of North processes and functionality and identifying where opportunities for improvement sit. Once identified, the North Analyst will be the advocate for these improvements and working with all relevant stakeholders to see them through to...