Hsp Housing Officer

7 days ago

Liverpool, Australia SSI Full time

Settlement Services International (SSI Group) is a community-based organisation and social business that supports newcomers and Australians to achieve their full potential. Taking an integrated approach how everyone can thrive within the community in which they live and the wider Australian society, we support children, young people and families; people living with disability; and asylum seekers, refugees and migrants. Our programs include facilitating employment, multicultural foster care, creating community engagement, advocacy, and influencing government and international affairs and provide though leadership within our sector nationally and globally.
- Full Time - Max term contract until 30 June 2024 - working 35hrs/week
- Based in Liverpool - NSW
- Flexible working options as well as competitive salary and salary packaging

Do you want to work with a leading purpose driven, community-based organisation?
SSI’s vision is to achieve a society that values the diversity of its people and actively provides support to ensure meaningful social and economic participation and to assist individuals and families to reach their potential.
About the Role
To provide necessary case support to Humanitarian Support Program clients within Housing team to deliver services related to core aspects of settlement of On-Arrival Accommodation (OAA), Initial Accommodation Support (IAS), Long Term Accommodation (LTA) and Basic household goods package.
About You
- Conduct OAA check in and complete all required tenancy documents like OAA Tenancy agreement, Centrepay forms, Ingoing condition report, Additional Terms & Conditions, tenants’ rights & responsibilities, property/ tenancy orientation, information on sourcing LTA including affordability and suitability
- Ensure clients receiving IAS service and explain how it works, entitlement, rent start date, Centrelink rental assistance scheme and utility charges
- Enable clients to explore the private rental market and search/secure suitable/affordable LTA.
- Administer and maintain associated spreadsheets, CSnet, Chintaro (if applicable) and any other software platforms used by SSI, and make relevant claims through the HSP system
- Arrange OAA vacate process including exit condition reports and relocate clients from OAA to LTA when required
- Explain to clients how to report property repair/ maintenance request to the real-estate agent.
- Support clients with emergency accommodation and other homelessness services when required in consultation with TL
- Implement appropriate professional boundaries to ensure wellbeing of staff and clients

Essential Criteria
- Diploma of Community Services, Diploma of Case Management and/or equivalent relevant qualification or experience
- At least six months of relevant experience in a similar role
- Excellent time management skills and experience
- Ability to work autonomously and as part of a dynamic team
- Negotiating strategy, techniques and skills
- Working with culturally & linguistically diverse communities
- Working level of written and spoken English skills

About Us
Settlement Services International (SSI Group) is a community-based organisation and social business that supports newcomers and Australians to achieve their full potential. Taking an integrated approach how everyone can thrive within the community in which they live and the wider Australian society, we support children, young people and families; people living with disability; and asylum seekers, refugees and migrants. Our programs include facilitating employment, multicultural foster care, creating community engagement, advocacy, and influencing government and international affairs and provide though leadership within our sector nationally and globally.

About our Benefits
- Salary packaging options to receive up to $15,900 of your salary tax-free meaning more take-home pay
- Industry leading flexible working arrangement supported to work from home and office, including 9-day fortnight.
- Access to in-house training and learning opportunities for professional development and growth.
- Access to our inhouse wellbeing programs
- Working alongside professional and dedicated team members all wanting to make a difference in our communities.

About our Recruitment Process
At SSI we have a zero tolerance for child abuse and is committed to creating and maintaining a child safe organisation where protecting children and preventing and responding to child abuse is embedded in the everyday thinking and practice of all employees, contractors and volunteers.
To Apply
Applications close Tuesday 22nd August 2023
A recruitment pool may be created for permanent and temporary opportunities of the same role or role type that may become available in the future.

**Our commitment to Diversity**:
**Our commitment to flexible working**:
SSI is committed to ensuring that we reflect the NSW community that we serve. We support an inclusive workplace where staff have access to opportunities, enabl

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