Specialist Medical Secretary

2 weeks ago

Melbourne, Australia Doctors Secretarial Agency Full time

**JOB ID: 1160**:

- **PERMANENT FULL-TIME**:

- **ESTABLISHED SPECIALIST MEDICAL SECRETARY**:

- **RICHMOND - PARKING AVAILABLE**:

- **9-DAY FORTNIGHT**

Work for one of Melbourne’s most delightful and successful Orthopaedic surgeons. Our client is seeking an experienced medical secretary to join his practice on a permanent full-time basis, working alongside delightful practice manager, assisting in all aspects of running a successful private surgical practice. The rooms are located within the medical prescient of Epworth Richmond, situated in a terrace house which has been converted into private suites.

**The Medical Secretary's role and responsibilities include**:

- Answer all incoming calls before the practice manager where possible.
- General telephone enquiries, booking appointments, liaising results, and following up on messages.
- Schedule patients’ consultations according to the protocol
- Smooth management of consulting sessions - billing, booking follow-ups, arranging x-ray referrals, explaining pre-operative procedures to patients etc.
- Polite, professional & friendly manner in person, and over the phone with superior attention to detail
- File preparation for consulting (paper-based office) including booking of imaging required.
- Account billing and receipting using televiewer including adding new sites.
- Medical Audio typing
- Liaise with government entities, Medicare, Work Cover, Veterans Affairs, and Private Health
- Insurance funds, as well as Public and Private Hospitals.
- Regular management of outstanding accounts.
- Attend a weekly meeting with the Surgeon.
- Use of Zedmed medical software.
- Weekly banking and reconciling
- Liaise with prosthetic representatives and enter bookings onto their online system.
- Previous experience of working within a specialist practice

**Essential Criteria**:

- Thrive under the pressure of a busy environment.
- Understand and adhere to the confidentiality of patients.
- Previous experience in medical specialist rooms
- A genuine commitment to excellence
- High-level IT proficiency - Zedmed medical software preferred.
- Outstanding communication skills, with the ability to work both collaboratively and autonomously.
- Be professionally presented, and deliver excellence in patient and stakeholder service.

Advantages of the position include parking and public transport nearby, working in a small and sportive team for one of Melbourne most respected orthopaedic surgeons. The vacancy is available for an immediate start. When enquiring, please quote **reference number 1160.**

**DOCTORS SECRETARIAL AGENCY**

**Ph**:03 9853 0722

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