Customer Service Assistant

2 weeks ago

Southbank, Australia Bevilles Jewellers Full time

**Start your journey with Bevilles today**

Work with a brand that believes you are fabulous and empower others to feel fabulous.

Why Bevilles

Since 1934, Bevilles has been passionate about creating a vibrant and engaging retail environment for customers to indulge and spoil themselves. Today, Bevilles is on a growth path - we are opening stylish new stores offering wonderful career opportunities for our team. We are making exciting changes to become the most desirable and accessible quality jewellery brand.

Our Values

Do you love to inspire others? Are you passionate about what you do? Are you proud of your accomplishments? Will you own your results?

At Bevilles we are passionate about our core values as evidenced in everything that we do, and we are looking for people who will not only share these values but love them By being fabulous we can make our customers feel fabulous. These are not just words in a marketing slogan, our values form the foundation of Bevilles.

What it means to be part of the Bevilles team

Our passion is contagious. We love to have fun at work, celebrate success and make sure our team is well supported. We love to help our team members grow, develop and fulfill their full potential. We will help you be the best you can be through our training and mentoring programs, and a special connection between you and Bevilles management to help you achieve your goals.

Here at Bevilles we pride ourselves on the culture within stores and our Head Office. We believe that a fun, exciting and team orientated culture will not only bring the best out of our team members, but it will also create a safe and welcoming environment.

What you bring to Bevilles

We want an enthusiastic, customer-centric individual who is looking to break into the retail industry to join our team. Someone that is passionate about providing excellent service to customers and can work with our Online and Customer Service team.
- Strong customer focus and ability to connect with customers.to understand their needs
- Resolving the customer’s issues as efficiently as possible.
- Discuss details of store complaints and feedback with appropriate managers.
- Identify and notify and buyers of repeat product issues and customer complaints
- Ability to work in a fast paced environment - multitasking
- Ensure customer service levels are to the company standards

What Bevilles can offer you
- Bonus Potential
- Staff Discounts for you and your immediate family
- Work life balance - Flexible work options can be arranged to balance work and family needs.

**Salary**: $20.00 - $29.00 per hour

Work Location: In person

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