Help Desk Level 1/2 Support

About the position:The primary purpose of Service Desk Analyst role is to provide 2nd and 3rd level service desk support andmanaging ICT incidents and Service Requests, using the incident management and request fulfillmentprocesses, in line with Service Desk objectives.Service Delivery• Provide accurate Incident management, Problem management, Change...

Company Overview:TSA Group - Australia is a leading provider of essential payments and services, dedicated to supporting everyday Australians in various situations.About the Role:We are seeking a highly skilled Help Desk Professional to join our Tier 1 Digital Support team, working closely with Services Australia to deliver exceptional customer service.Job...

Join Our Team as an Level 1-2 IT Helpdesk Technician! Are you a tech-savvy problem solver with a passion for providing top-notch IT support? We're looking for you! **Requirements**: - Strong Communication Skills ✨ - Thrives Under Pressure - Ticket-Taking Pro - Office O365 Wizard - ‍ -️ As our IT Helpdesk Technician, you'll be the hero our team...

Unique opportunity with a growing national organization - Attractive remuneration & career development - Collaborative and innovative culture within a customer-centric organisation **About us** *** Are you looking for a career with endless opportunities? There’s more to us than banking. P&N Group is amongst the largest customer-owned banking...

Job Summary: SW Personnel is seeking an experienced IT Help Desk Specialist to join their team. The successful candidate will be responsible for providing technical support and troubleshooting for hardware and software issues. This role is an exciting opportunity for an entry level Information Technician to develop their skills and progress their career in...

Exciting new opportunity for a level 2 support professional to join a growing organisation **Your new role** In this role, you will provide both on-site and remote support services to the internal users, including C-level executives. You will assist in managing incidents and service requests through to resolution, escalation and closure communication with...

Company OverviewWe are a professional IT services firm based in Perth's Western suburbs, committed to delivering top-notch solutions to our clients.SalaryThe estimated salary for this role is between $60,000 and $80,000 per annum, depending on experience.Job DescriptionWe are seeking a Help Desk Specialist to join our team. As a key member of our support...

Job Title: Service Desk TechnicianCompany: Professional Search GroupAbout the Role:We are seeking a skilled Service Desk Technician to join our team. As a Service Desk Technician, you will be the first point of contact for our clients, providing technical support and assistance with day-to-day IT issues.Key Responsibilities:Provide first-level technical...

Support Engineer wanted to join our tight-knit IT team providing exceptional customer service and delivering level 1 & 2 support. Are you an experienced Service Desk Technician with a passion for technology and problem-solving? Do you thrive in a fast-paced, high-pressure environment and enjoy being a part of a tight knit IT team? We are currently seeking a...

OpportunityAre you a sports fan? Would your dream be to combine your day job with your passion for Australia’s leading game by supporting technology and infrastructure at matches!? This is a 6-month contract on offer with the potential to convert to permanent based in Melbourne’s inner bayside suburbs. Hourly rate expected is $45 – $50 hourly +...

Clarity Support Coordination is seeking an experienced level 2 coordinator to join the team CSC is a well-established NDIS registered provider, who have been supporting participants of the NDIS to find Clarity in the NDIS system and with their NDIS plans. We are seeking someone with enough experience, who can hit the ground running. Perth, WA based The...

An excellent opportunity to provide your technical expertise to the ICT team **Your new company** Exciting opportunity to work for one of the top mining clients in WA **Your new role** This is a Level 1 / 2 Corporate Office based Desktop Support Role providing in person face-to-face and remote support to users at a resource company. - Logging and...

**What You'll Be Doing**: - Provide level 1-2 IT Support. - Assist with hardware and software problems, providing technical support. - Respond and Resolve Service Desk support tickets to meet SLAs. - Escalate complex ICT issues to Senior IT team members. **Must have**: - Excellent written and verbal communication skills. - Must be an Australian Citizen or...

Job Title: Support EngineerWe are excited to bring to market a Level 1-2 Support Engineer role working in a fast-paced MSP environment based in Perth. Reporting to the Service Delivery Manager, you will play a crucial role in managing and resolving technical issues from start to finish. This role is perfect for someone who thrives in a client-focused...

Location: - Perth- Job Type: - Contract- Posted: - 28 minutes ago- Contact: - Priyanka Shah- Discipline: - General IT - Reference: - 257064**Service Desk Engineer** - Initial 12 months contract with potential for permanency in future - Great career progression - Based in Perth CBD We are seeking an experienced customer focused Level 1/2 Service Desk officer...

Key Responsibilities:Provide high-level technical support to resolve complex IT issues in a timely mannerTroubleshoot and diagnose hardware, software, and network-related issuesManage and resolve escalations from Level 1 support and liaise with third-party vendors when necessaryPerform system monitoring, maintenance, and backup tasks to ensure high...

​Role OverviewAt Professional Search Group, we are seeking a skilled Level 1/2 Service Desk Officer to join our client's IT support team.About the RoleAs a Level 1/2 Service Desk Officer, you will be the first point of contact for our clients' technical queries and issues. Your primary responsibility will be to provide first-level technical support,...

Job Title: Service Desk OfficerAbout the RoleThis is an exciting opportunity to join our team as a Service Desk Officer at St John of God Health Care. As a key member of our IT department, you will be responsible for providing exceptional customer service to our stakeholders, resolving technical issues, and ensuring the smooth operation of our IT systems.Key...

Job Title: Service Desk OfficerSt John of God Health Care is seeking a highly skilled and experienced Service Desk Officer to join our team. As a Service Desk Officer, you will be responsible for providing exceptional customer service to our stakeholders, resolving technical issues, and ensuring the smooth operation of our IT systems.Key...

IT Support Specialist RoleOur client, a dynamic and customer-centric tech firm based in Perth's Western suburbs, is seeking an experienced IT Support Specialist to join their growing team.About the CompanyThe company is an ambitious organization committed to delivering exceptional IT solutions. Their innovative and collaborative work environment makes them...