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Housing Officer

2 months ago

Fortitude Valley, Australia Empire Careers Full time

**Fortitude Valley QLD 4006**

**$44 /hr**

**plus superannuation**
- Contract/Temp- **A03 Housing Officer**:

- **Temporary Role**:

- **QLD Government**:

- **$46.27 + super per hour**:

- **Fortitude Valley**

Great opportunity to join this busy team in a supportive environment, in a Housing Service Centre, where you will provide a broad range of applicant, tenancy and property management services and advice to customers with complex needs.

**The Role**
- Maintain accurate customer and property records using the Microsoft Suite and internal IT systems with a high level of accuracy.
- Manage tenancy arrangements, allocations, changes of tenancy and vacancies and liaise with other housing providers ensuring departmental compliance
- Conduct home visits to properties and investigate and facilitate any tenancy disputes and complaints.
- Manage property maintenance and conduct property inspections.
- Manage and monitor rent and maintenance arrears, rent assessments, payment arrangements, refunds and collections

**You**
- Proven customer service experience (telephone and face to face)
- Intermediate Microsoft Office skills and confidence to quickly learn additional IT systems
- Excellent communication and de-escalation skills
- High confidentiality, empathy and resilience to deal with people in distress
- Able to work under pressure in a fast paced environment
- High attention to detail and able to work independently
- A National Criminal History check will be required before placement
- Drivers License

ConsultantReference number:

- BBBH25828- Profession:
Government
Government
- Company:

- empire group- Date posted:

- 10th Apr, 2024

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