Technical Analyst

2 months ago

Parramatta, Australia Link Group Full time

**About Link Group**

Link Group is a global business connecting millions of people with their assets - safely, securely, and responsibly. We have over 6000 employees across 4 continents and continue to grow every day.

Retirement and Superannuation Solutions is the largest business under Link Group and we are the leading administrator for super funds in Australia. Many of our clients are household names. We are well positioned within a growing superannuation industry, combining our rich legacy with a fast-paced environment that enables rapid career growth.

We are a diverse team with employees from various cultural and linguistic backgrounds, and we make sure to celebrate the successes of our clients and our people.

**The Role**

The Digital technology delivery team within Retirement and Superannuation Solutions (RSS) business manages industry-leading enterprise platforms that power the experience for our Superannuation members, employers, colleagues and clients.

Working as an integral part of the Technical Analyst team in Digital domain, you will join a highly collaborative team to analyse business requirements and produce Functional Specifications for projects enhancing our digital platforms. You will assist the business with clarifying requirements, providing input to system architecture, proposing solutions, and creating details technical requirements. You will closely collaborate with the Development and Test team members throughout the System Development Life Cycle.
- **Flexible Location - Parramatta or Melbourne CBD**:

- **12 months Fixed term contract role (Due to internal movement, potential for extension or permanent)**:

- **Great opportunity for an experienced developer, software engineers, analyst programmers or a solutions system analyst/solution consultant who are looking to step into technical analysis role.**

**Key Accountabilities and main responsibilities**
- Analyse business requirements and produce functional specifications for system changes
- Liaise with key business stakeholders and provide expertise to investigate, gather and document requirements for enhancements to Systems
- Proide technical expertise to developers and test analysts.
- Design REST APIs that meets business requirements and adhere to industry best practices
- Ensure solution design meets business requirements and solution is understood by Technical Development and Test Teams.
- Assist with the testing phases and production support issues
- Collaborate with third parties to deliver integrated system solutions
- Investigate and consult on pragmatic alternatives for short, medium and long term solutions to a problem.
- Provide Technical Specification effort estimates.
- Be proactive in identifying and implementing improvements to processes and procedures within the team and greater IT group.
- Manage and balance client and stakeholder expectations and report and escalate where needed.
- Logging and accessing technical solutions within the JIRA database and thoroughly documenting the status of all client liaisons and communications.
- Act as a technical or team lead as required and mentor junior technical analysts in the team SQL query writing to support analysis tasks.**Experience & Personal Attributes
- 5+ Years of demonstrable high competency as Technical Analyst or equivalent role
- Business and Technical Analysis experience and/or product knowledge in Superannuation or financial domain.
- Knowledge of API design, microservices architecture and SQL
- Excellent communication skills and adaptability to working hours.
- Experience working in an outsourced or offshored environment. Tertiary Qualifications in IT or a related field highly desirable.

**Some of our Employment Benefits**
- FlexiWorks - enabling our employees to work in the office and at home
- Purchased Leave, Parental Leave, Volunteer Leave, Gender transition leave, Well-being leave
- Employee Recognition Program - to recognise people who are demonstrating our values and Company purpose.
- Talent Referral Program
- Salary Sacrificing via Superannuation
- Employee Assistance Program
- Learning & Development - Development at your fingertips via self-paced learning, including educational assistance support
- Employee discounts - Access discounted rates and offers from a variety of providers including Bupa and Microsoft Novated Car Leasing

**We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive, and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of our company and together we will achieve our full potential.

We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicit

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