Impairment Benefit Specialist

7 months ago

Adelaide CBD, Australia Gallagher Full time

About Us:
Gallagher Bassett is the world’s premier provider of risk and claims management services. We believe that - with proper management - a world of risk becomes a world of possibilities. It becomes a world where businesses and organizations are freed to do what they do best. To build. To serve. To move forward. Knowing the responsibilities of today and their people are being cared for.

So wherever opportunity and need come next in this world, Gallagher Bassett is there. More than 5,000 of the most dedicated professionals backed by the industry’s most powerful technology. Each with a single and powerful purpose: To GUIDE those suffering a loss to the best outcomes for their health and financial wellbeing. To GUARD our clients’ assets as the trusted stewards of their risk and claims management programs. To GO BEYOND expectations in the continuous pursuit of a better way.

Overview:
Gallagher Bassett is Australia's largest Third Party Administrator (TPA). Our focus is refreshingly simple: we manage insurance claims on behalf of insurers, brokers, government bodies and self-insured corporations.

Drawing on our global network and extensive local resources, Gallagher Bassett provides customised claim and risk mitigation solutions that improve our clients’ outcomes. As pioneers in this fast growing sector, we continue to set the benchmark for quality, customer service and TPA systems across all insurance sectors.

Gallagher Bassett (GB) has six offices in Australia located in Northern Territory, Adelaide, Perth, Brisbane, Melbourne and Sydney, and employing over 1500 staff.

**Responsibilities**:
**See yourself in our team**:
In the role of an Impairment Benefits Specialist you will be responsible for providing an empathetic, personalised and customer centric service to stakeholders impacted by work injuries. The role is responsible for the proactive management of lump sum benefits for customers and clients which includes investigating and identifying if an entitlement exists.

**On a day to day basis you will**:

- Working within a fast-paced claims management portfolio of lump sum benefits
- Provide high quality customer service to internal and external clients, with particular emphasis when determining lump sum benefits ensuring a fair and appropriate outcome;
- Investigating, identifying and determining benefits in line with legislative requirements of the Return To Work Act 2014
- Reviewing claims to determine if a benefit exists
- Identify what information is required for an impairment assessment based on the Impairment Assessment Guidelines
- Ensure outcomes are effectively communicated and actioned within specified timeframes

Qualifications:
**We are interested in hearing from people who have**:

- Previous Workers Compensation / Claims Management experience
- Strong sense of accountability, attention to detail and have the ability to work autonomously
- Exceptional decision-making skills with the ability to critically analyse information available
- Ideally you will be able to interpret case law and be passionate about gaining knowledge of the Impairment Assessment Guidelines
- Strong understanding of medical terminology

**Working with us**:
GB values its employees and offers a friendly, comfortable working environment that facilitates a Work and Life Balance GB recognises that our benefits program holds a different value or meaning to each employee. At GB, there are a number of benefits available to our team to ensure we capture a wide range of products and services that we believe will positively impact our diverse workforce.

**Just a few of our benefits include**:

- Discounted Insurance
- Dress for your day
- Novated Leasing
- Flexible & hybrid working

**To apply**:
If this role sounds like your new career

  • Impairment Benefits Specialist

    7 months ago

    Adelaide, Australia Gallagher Full time

    About Us: Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our...

  • Impairment Benefits Specialist

    4 months ago

    Adelaide, Australia Gallagher Full time

    **Introduction**: Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives...

  • Impairment Benefits Claims Officer

    7 months ago

    Adelaide, Australia Gallagher Full time

    About Us: Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our...

  • Impairment Benefits Specialist

    3 months ago

    Adelaide, Australia Gallagher Full time

    **Introduction**: Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives...

  • Specialist Case Manager

    3 months ago

    Greater Adelaide SA, Australia DXC Technology Full time

    Are you ready to be part of something truly innovative? At DXC, we are thrilled to announce the launch of our new self-insurance business operation, and we are looking for talented individuals to join our growing team. This is a unique opportunity to help shape the future of our operations, as we build a customer-focused service team from the ground up. At...

  • Claims Officer

    2 days ago

    Adelaide CBD, Australia Gallagher Full time

    About Us: Gallagher Bassett is the world’s premier provider of risk and claims management services. We believe that - with proper management - a world of risk becomes a world of possibilities. It becomes a world where businesses and organizations are freed to do what they do best. To build. To serve. To move forward. Knowing the responsibilities of today...

  • Claims Officer

    6 months ago

    Adelaide CBD, Australia Gallagher Full time

    About Us: Step into the world of Gallagher Bassett, where risk management becomes a canvas of possibilities. Join our growing team of dedicated professionals who guide those in need to the best possible outcomes for their health and wellbeing. As a steward of trust, you'll be part of a resilient team, armed with cutting-edge technology and a relentless...

  • Claims Officer

    7 months ago

    Adelaide CBD, Australia Gallagher Full time

    About Us: Step into the world of Gallagher Bassett, where risk management becomes a canvas of possibilities. Join our growing team of dedicated professionals who guide those in need to the best possible outcomes for their health and wellbeing. As a steward of trust, you'll be part of a resilient team, armed with cutting-edge technology and a relentless...

  • Customer Service Representative

    2 weeks ago

    Adelaide, South Australia Gallagher Bassett Full time

    We are seeking a highly skilled Customer Claims Specialist to join our team at Gallagher Bassett.About the RoleThis is an exciting opportunity to work in a dynamic and supportive environment, where you will be responsible for providing exceptional customer service to stakeholders impacted by work injuries. You will be proactively managing benefits for...

  • Wpi Claim Specialist

    11 hours ago

    Adelaide Region SA, Australia EML Full time

    **WPI Claim Specialist**: SA - Adelaide Workers Compensation Full Time - **Elevate your customer service experience to support our injured workers**: - **Flexible working arrangements with work from home opportunities**: - **Attractive Salary + RDO + Superannuation** EML is a leading **Workers Compensation** and **Personal Injury Claims Management**...

  • Claims Specialist

    2 months ago

    Greater Adelaide SA, Australia EML Full time

    EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over 4,000 dedicated employees. We foster a learning culture that allows for us to continually invest in our...

  • Aps6 Economic and Community Benefits Program Officer

    4 days ago

    Adelaide Region SA, Australia Ignite Specialist Recruitment Services Full time

    **About the Role**: *** You will be responsible for developing and implementing programs to benefit Indigenous Peoples in the regional areas. This will involve coordinating engagement across government to secure funding for the project, developing and implementing an Indigenous employment strategy, and coordinating Indigenous business engagement and...

  • Claims Specialist

    7 months ago

    Greater Adelaide SA, Australia EML Group Full time

    Claims Specialist - WPI EML is a leading **Workers Compensation** and **Personal Injury Claims Management** business. Our goal is to help people get their lives back through **ongoing support during their return-to-work journey**. We continue to experience ongoing growth and now have over **4,000 dedicated employees**. We foster a learning culture that...

  • Operations Manager

    7 months ago

    Adelaide CBD, Australia mlcoa Full time

    Company Description mlcoa is an international provider of Independent Medical Assessments and other medical advisory services to insurers, government departments, self-insured companies and the legal profession. We are seeking a highly experienced Practice Manager/Operations Manager who can think of nothing better than to lead and support a team of...

  • Practice Manager

    7 months ago

    Adelaide CBD, Australia mlcoa Full time

    Company Description mlcoa is an international provider of Independent Medical Assessments and other medical advisory services to insurers, government departments, self-insured companies and the legal profession. We are seeking a highly experienced Practice Manager/Operations Manager who can think of nothing better than to lead and support a team of...

  • Member Services Specialist

    4 days ago

    Adelaide CBD, Australia Allianz Australia Full time

    **Full-Time Customer Service Specialist | SA - Adelaide** At Allianz, we care for all the things that make you, you. For feeling like you belong. For a place where learning never stops. For growing new skills and opening up exciting possibilities. For your curiosity to thrive and help transform an industry. And when life twists, there's flex for balance and...

  • Compensation and Benefits Specialist

    2 weeks ago

    Adelaide, South Australia Gallagher Bassett Full time

    Company OverviewGallagher Bassett is a leading organization that guides individuals in need to optimal health and wellbeing outcomes. Our team of dedicated professionals works collaboratively to redefine excellence and make a positive impact in the lives of clients and claimants.

  • Contract Specialist

    6 months ago

    Adelaide CBD, Australia Possible Consulting Full time

    **Contract Specialist / Manager** **ABOUT US** Possible Consulting is specialised in delivering high-quality talent from multicultural backgrounds and provide Cultural Diversity and Inclusion training to organisations. We aim to empower people from diverse cultural backgrounds through advocacy, community development and a range of client services. We are...

  • Implementation Specialist

    7 months ago

    Adelaide Region SA, Australia Intelerad Full time

    Company Description Become part of our growing community of bright, motivated people who are dedicated and inspired by what they do best. Principled, honest, and supremely attentive are qualities that set us apart and guide our decisions, every day. Our creative approach to technology continuously breaks new ground so that our customers can do more.Over the...

  • Implementation Specialist

    4 days ago

    Adelaide CBD, Australia upstream Full time

    We are looking for a Customer Implementation Specialist to join our HubSpot team. We work flexibly and can accommodate remote working should you prefer to work from home. Our staff work across Australia at different locations and enjoy a close culture working collaboratively. **About the role**: The role will be a full-time six-month maternity cover contract...