Practice Manager

6 months ago

Adelaide CBD, Australia mlcoa Full time

Company Description

mlcoa is an international provider of Independent Medical Assessments and other medical advisory services to insurers, government departments, self-insured companies and the legal profession.

We are seeking a highly experienced Practice Manager/Operations Manager who can think of nothing better than to lead and support a team of experienced client service delivery professionals and world-class Specialist Medical Consultants to deliver evidenced-based, insightful and helpful medical opinions for the best possible health and work outcomes.

If you are an exceptional people and operational leader who thrives in a friendly and high performing environment, and enjoys a highly professional culture that is completely dedicated to focusing on the best outcomes for all of our clients, we would love to hear from you.

**Job Description**:
**What is The Role?**

Reporting to the Regional Manager, the Practice Manager - SA key focus is to provide the day-to-day people and operational leadership in the South Australian business to deliver independent medical assessments and reports.

**As such, each day this role involves**:

- Providing the people and operational leadership and management to deliver services to Customers from appointment booking request to report delivery
- Managing the achievement of daily, weekly, monthly, quarterly and annual Budget and other operational performance targets
- Identify and implement operational improvement in alignment with national best practice expectations and to ensure an efficient delivery of service to Customers
- Providing operational team clarity, direction and support to excel in their roles through using existing processes and systems to deliver services to Customers
- Working closely and collaboratively with the Customer Relationship Manager to ensure the Customer receives the highest possible of service
- Engagement with Customers to ensure outstanding service delivery, including the management of complaints
- Day-to-day support and management of Consultants to ensure a highly professional and respectful experience that enables a smooth assessment and report delivery experience
- Provide the overall management of the office facility
- Working within a productive and focused commercial environment to deliver the highest standard of experience to our Customers and Consultants

**Qualifications**:
**Who are You?**

To be successful in this role, you would need to have the following experience and qualities:

- Outstanding people leadership skills to create a healthy team culture
- Very high level of commercial acumen including budget and financial management
- An understanding of the worker’s compensation environment, insurance schemes, fitness for work frameworks, permanent impairment assessments and the medicolegal environment
- Tertiary qualification in a business-related or other relevant discipline
- Outstanding relationship building skills with exceptionally well-developed emotional and social intelligence
- Demonstrated ability to organise and coordinate workflows
- Proven ability to build strong internal and external relationships with key stakeholders to achieve results and grow a business
- A natural orientation towards customer service with a capacity to problem solve and think critically to deliver a quality outcome for all key stakeholders
- Demonstrated capacity to work with medical professionals
- Capacity to utilise analytics and data to make informed decision that reflect sound commercial judgement
- A keen focus on being efficient, productive, and focused with the highest level of attention to detail
- Superior verbal and written communication skills including negotiation and influencing skills
- Advanced technology skills including Microsoft suite skills and capacity to utilise systems and processes to support service delivery
- A resilient personality with a natural orientation towards working with others positively and respectfully

This is an incredible opportunity for someone seeking to work within a highly professional, well respected international medical services group. mlcoa offers a supportive and healthy environment where client focus, team spirit and respect are key features.

Additional Information

**You are welcome here.**

Our fast-growing team of more than 3,000 people around Australia represent a huge array of life experiences, skills and ways of thinking. We value all these differences.

We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, veterans, carers and Indigenous Australians to our team.

  • Dental Practice Manager

    7 months ago

    Adelaide CBD, Australia HealthcareLink Support Full time

    Full time position working 4 to 5 days a week - Supportive work culture and excellent learning opportunities - Well designed practice with the latest equipment/technology **ABOUT THE ROLE** Utilise your passion for the dental industry and patient care in this pivotal role as a Practice Manager. You will take responsibility for the key performance areas that...

  • Practice Manager

    3 months ago

    Adelaide, Australia Vault Accounting Full time

    Responsibilities Supervise and mentor a team of accountants and administrative staff, fostering a collaborative and productive work environment. Oversee client engagements and resource allocation, ensure the delivery of high-quality accounting services, and maintain strong client relationships. Ensure compliance with all relevant regulations, standards,...

  • Assistant Commissioner, Law Design and Practice

    7 months ago

    Adelaide CBD, Australia UM for Australian Taxation Office Full time

    **About the role** Are you looking for an opportunity to make a difference for the Australian community? As an Assistant Commissioner in our Law Design and Practice Group you’ll empower others by sharing knowledge, experience and feedback freely, as well as actively developing the technical and practice skills of team members in the business area and...

  • Practice Operations Manager

    2 weeks ago

    Adelaide, South Australia Bendigo and Adelaide Bank Full time

    About the RoleThis is an exciting opportunity to join our team as a Practice Operations Manager. As a key member of our organization, you will be responsible for providing high-quality information, including recommendations and performance analysis of the Practice roadmap. This involves assessing progress towards business objectives, recommending investment...

  • Practice Manager

    4 months ago

    Greater Adelaide SA, Australia MConsulting Solutions Full time

    **Practice Manager** - **10 Doctor Independent Family Practice**: - **Based at Stirling in the Adelaide Hills**: - **Reporting to Practice Principal**: - **Permanent Full Time (Monday to Friday)** **Established in 1989 on the tree-lined Druid Avenue in Stirling’s picturesque township, Stirling Central Health Clinic serves the Adelaide Hills community....

  • Practice Manager

    2 months ago

    Greater Adelaide SA, Australia MConsulting Solutions Full time

    **Practice Manager** - **10 Doctor Independent Family Practice**: - **Based at Stirling in the Adelaide Hills**: - **Reporting to Practice Principal**: - **Permanent Full Time Onsite Role**: - **Monday to Friday Business Hours Roster** **Established in 1989 on the tree-lined Druid Avenue in Stirling’s picturesque township, Stirling Central Health...

  • Practice Manager

    3 months ago

    Greater Adelaide SA, Australia MConsulting Solutions Full time

    **Practice Manager** - **South Australia’s largest and most experienced group of Urologists**: - **People Management and HR Focus Leading a team of 20 Staff**: - **Reporting directly to Partners who consult across 13 locations across SA**: - **Full Time CBD-based role with onsite parking** **South Terrace Urology’s surgeons possess an extensive range...

  • Practice Manager/receptionist

    6 months ago

    Adelaide, Australia Harmony Aesthetic Clinic Full time

    We are looking for a Sales & Practice Manager at an Adelaide skin clinic across 2 locations in Adelaide (CBD and Kent Town) Responsibilities include: VIP customer service, sales/financial/cash flow organisation, and team/human resources management. Our clientele are clients who want beauty injections, laser treatments, rejuvenation, tattoo removals, hair...

  • Practice Manager/receptionist

    6 months ago

    Adelaide, Australia Harmony Aesthetic Clinic Full time

    We are looking for a Sales & Practice Manager at an Adelaide skin clinic across 2 locations in Adelaide (CBD and Kent Town) Responsibilities include: VIP customer service, sales/financial/cash flow organisation, and team/human resources management. Our clientele are clients who want beauty injections, laser treatments, rejuvenation, tattoo removals, hair...

  • Full Time or Part Time General Practitioner Opportunity in a Fantastic Team Environment

    4 weeks ago

    Adelaide, South Australia University Health Practice Full time

    Company OverviewBetter Medical is a doctor-led owner and operator of high-quality general practices across Australia.We proudly offer high-quality management services and facilities for doctors and passionately believe that primary care needs to be locally focused.This approach enables our group of practices to provide exceptional patient care while...

  • Practice Lead

    2 months ago

    Adelaide, Australia SA Government -DEPARTMENT OF HUMAN SERVICES Full time

    **Department of Human Services** **Job reference**: 627362 **Location**: 5000 - ADELAIDE **Job status**: Short Term Contract **Eligibility**: Open to Everyone **Role Highlights** - Flexible working arrangements available - Provide a range of services to promote wellbeing of young people - Access excellent learning and development opportunities **About the...

  • Dental Practice Manager

    7 months ago

    Adelaide, Australia HealthcareLink Support Full time

    Full time position working 4 to 5 days a weekSupportive work culture and excellent learning opportunitiesWell designed practice with the latest equipment/technologyABOUT THE ROLEUtilise your passion for the dental industry and patient care in this pivotal role as a Practice Manager. You will take responsibility for the key performance areas that make the...

  • Legal Practice Manager

    6 months ago

    Greater Adelaide SA, Australia Doconade Full time

    **Company Description** The law firm currently known as Doconade Lawyers was established by Peter Do and based in Adelaide For many years of the practice area of experiences, we have been providing legal advice to Australian. We are enthusiastic solicitors and lawyers who come from highly regarded universities around Australia and have achieved all around...

  • Practice Operations Manager

    3 months ago

    Greater Adelaide SA, Australia Bendigo & Adelaide Bank Full time

    **About the role** You will be responsible for the provision of high quality, accurate and timely information including recommendations and the analysis of the performance of the Practice roadmap including, the progress towards achieving business objectives and benefits, recommending investment targets, financial performance, assessment against targets and...

  • Senior Medical Practice Manager

    3 weeks ago

    Adelaide, South Australia Talent Focus Full time

    Talent Focus is seeking a highly skilled Senior Medical Practice Manager to lead the smooth operation of our Specialist Occupational Medicine clinic in Adelaide.As a Registered Nurse with extensive leadership experience, you will be responsible for:Leading a team of RNs who conduct intakes and impairment assessments for veteransOverseeing the performance of...

  • Case Manager

    6 months ago

    Adelaide CBD, Australia Brain Injury Full time

    **Position Description**: **Title**: Case Manager: Social Worker/Developmental Educator **Employment Type**: Part Time **Award**: Social Community, Homecare and Disability Services Industry Award 2010 **Classification**: Level 4 or 5 - Dependent on level of experience **Division/Branch/Section**: Community Programs **Reporting to**: Discipline Lead -...

  • Medical Practice Manager Position in Adelaide

    3 weeks ago

    Adelaide, South Australia Talent Focus Full time

    Company OverviewTalent Focus is a leading healthcare solutions provider offering high-quality services to its clients.SalaryThe estimated annual salary for this position is $120,000 - $180,000 AUD.Job DescriptionWe are seeking an experienced Clinical Manager to lead our new medical practice in Adelaide. The successful candidate will be responsible for the...

  • Manager - Business Services

    6 months ago

    Adelaide CBD, Australia BDO Full time

    Permanent full time position, Adelaide CBD location - Varied client based with interesting and complex technical tax / advisory issues - Genuine career pathway to Director and equity opportunities BDO is a trusted adviser to clients looking for audit, tax and advisory services. As one of the world’s leading audit and accounting organisations, we have...

  • Pain Management Expert for Dynamic Practice in Adelaide

    4 weeks ago

    Adelaide, South Australia WAVELENGTH Full time

    Wavelength Pain Management OpportunityWe are seeking an exceptional Pain Management specialist to join our esteemed practice in the heart of Adelaide. As a key member of our team, you will play a vital role in delivering expert pain management solutions to patients, significantly improving their quality of life.About the RoleThis is an exciting opportunity...

  • Dental Practice Leader

    3 weeks ago

    Adelaide, South Australia Dental Corporation Full time

    At Dental Corporation, we empower dentists to deliver exceptional patient care and experiences. Our goal is to provide the ideal balance between clinical autonomy and administrative support, allowing you to focus on your patients' needs.We are seeking a highly skilled and customer-centric Associate Dentist to join our team on a part-time basis. As a valued...