Registration Monitoring Officer

2 weeks ago

Canberra, Australia NDIS Quality and Safeguards Commission Full time

NDIS Quality and Safeguards Commission 1

**APS5 - Registration Monitoring Officer**

**About the NDIS Quality and Safeguards Commission**
The NDIS Quality and Safeguards Commission (the NDIS Commission) is an independent

agency established on 1 July 2018 to improve the quality and safety of NDIS supports and

services. The Commission is the dedicated national regulator of NDIS service providers in

Australia and a non-corporate entity under the _Public Governance, Performance and _
- Accountability Act 2013_.

**Job Reference**

**Number**
087_03/24

**Number of**

**Vacancies**
2

**Position Title**
Registration

Monitoring Officer
**Division**

Regulatory Operations Division

**Classification **APS5 **Branch** Market Operations Branch

**Status **Full time Ongoing **Section** Market Audit and Monitoring

**Salary Range **$81,661-$87,208 **Location**

Adelaide, SA; Brisbane, QLD; Canberra,

ACT; Darwin, NT; Hobart, TAS; Melbourne,

VIC; Parramatta &Penrith NSW; Perth, WA

**Contact Person **Sherie Avalos **Contact Job Title**

Assistant Director | Registration

Monitoring Regulatory Operations Division

**Contact**

**Number**

**Date**

**Applications**

**Open**

08/03/2024

**Date**

**Applications**

**Close**

22/03/2024

NDIS Quality and Safeguards Commission 2

**The NDIS Commission’s core legislative functions are to**:

- uphold the rights of, and promote the health, safety and wellbeing of, people with

disability receiving supports or services, including those received under the National

Disability Insurance Scheme
- develop a nationally consistent approach to managing quality and safeguards for people

with disability receiving supports or services, including those received under the

National Disability Insurance Scheme
- promote the provision of advice, information, education and training to NDIS providers

and people with disability
- secure compliance with relevant legislation through effective compliance and

enforcement arrangements, including through the monitoring and investigation

functions conferred on the Commissioner by legislation
- promote continuous improvement amongst NDIS providers and the delivery of

progressively higher standards of supports and services to people with disability
- develop and oversee the broad policy design for a nationally consistent framework

relating to the screening of workers involved in the provision of supports and services to

people with disability
- provide advice or recommendations to the National Disability Insurance Agency (NDIA)

and its Board in relation to the performance of the Agency’s functions
- engage in, promote and coordinate the sharing of information to achieve the objects of

the relevant legislation, and
- provide NDIS market oversight, including:
i. by monitoring changes in the NDIS market which may indicate emerging

risk; and

ii. by monitoring and mitigating the risks of unplanned service withdrawal.

The NDIS Commission is a disability friendly organisation that offers interesting and

Commission.

**Regulatory Operations Division**
The Regulatory Operations Division oversees regulatory and compliance operations,

including incident response, compliance monitoring and investigations. It is responsible for

the approval of providers, suitability assessments and manages the national Worker

Screening database. It uses a range of compliance and enforcement tools to support

quality services and safeguarding of participants. It manages key stakeholder interactions

with other regulators, enforcement and government agencies. It actively contributes to

the development of regulatory best practice, strategic initiatives, and regulatory

campaigns. The Division has three key branches and a small office supporting the Deputy

Commissioner:

- Market Operations
- Regulatory Campaigns and Projects
- Compliance and Enforcement
- Office of the Deputy Commissioner.

NDIS Quality and Safeguards Commission 3

**Market Operations Branch**
The Market Operations Branch oversees the registration function ensuring provider

obligations are understood. They consult with stakeholder and use and analyse

intelligence, risk, data and other information to make decisions. They are responsible for

the administration of the national Worker Screening Database. They lead interagency

engagement for market entry and worker screening operations. The branch has three key

teams:

- Provider registration
- Audit and Monitoring
- Market Coordination.

**Audit and Monitoring Team**
The Audit and Monitoring team will manage the current audit program arrangements. The

audit process is an important aspect of the registration process. Maintaining Audit and

Monitoring work requires dedicated resources to work closely with others, both within the

Branch and also the corporate enabling areas. They will ensure that all business activity is

compliant with the relevant legislative and departmental administrative requirements.

**Key duties**
The Registration

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