IT Service Desk Manager

We are looking for Service Desk Coordinator to join a project. You will be part of a large support team who will be providing IT support to a large user base organization. **Requirements**: - Align service delivery with SLAs to ensure customer satisfaction - Triage and assign tickets to technicians based on severity and impact - Align staff processes to...

Service Desk Manager- $130,000+ Super- Melbourne-This is a great opportunity for someone to implement processes and a new culture to a team! I am looking for a strong people manager to revitalise process throughout a busy service desk. You must be strong minded and a great people manager to implement change and direction.Key Skills: Previously implemented...

The Service Desk Manager is responsible for the support of end user and student computer services, Internal and External resources. You will be responsible for managing and reporting on service levels, relationship management and business communication in relation to operational support services and act as a senior technical resource within the Support...

Nous is a great place to work... Nous Group is an international management consultancy with over 700 people working across Australia and New Zealand, the UK, Ireland and Canada. We are a values-based organisation that is inspired and determined to improve people’s lives in significant ways. Working in unique, cross-disciplinary teams we create innovative...

Location: Melbourne | Southern Metropolitan, Various, Melbourne | Eastern Metropolitan Job type: Full time Organisation: Mercy Health **Salary**: Salary not specified Occupation: IT and Telecommunications Reference: 21906 **ABOUT THE ROLE**: Join Mercy Health's Technology Team during this exciting period of digital transformation and growth in our...

Career progression & development opportunitiesSupportive Team EnvironmentAbout Our ClientMy client has an immediate requirement for a Service Desk Officer who will be providing technical support throughout the broader organisation. This is an initial 12-month with likelihood of extension.Job DescriptionAs the Service Desk Officer you will be responsible for:...

About Our Client My client has an immediate requirement for a Service Desk Officer who will be providing technical support throughout the broader organisation. This is an initial 12-month with likelihood of extension. Job Description As the Service Desk Officer you will be responsible for: Service Desk ticket management (e.g., Service Now) ...

Melbourne, Australia - 2920219 **_Role Purpose_** - The purpose of this role is to the first point of contact for theB2B users who call Wipro Service Desk to troubleshoot appropriate enduser issues in line with Wipro’s Service Desk objectives_ **_ Do_** **Be responsible for primary user support and customer service** - Learn fundamental operations of...

This role is an amazing opportunity for someone who has 2+ years experience within the Service Desk/IT Support environment and ideally has had exposure to the legal or professional services industry. **The responsibilities include**: - Taking first line calls from partners and staff and troubleshooting issues to come to a timely and effective resolution -...

**Job no**: V13054 **Work type**: Fixed Term Full Time **Location**: Melbourne **Categories**: Information Technology The Australian Health Practitioner Regulation Agency (Ahpra) works in partnership with 15 National Boards to implement the national regulatory scheme for health professionals. The purpose of health practitioner regulation is to protect the...

Melbourne **First posted**: May 16, 2023 **Job ID**: Service Desk Analyst - Melbourne ASPECT Studio’s growing technology team are seeking a Service Desk Analyst to provide exceptional end-user and operational support to our national and international studios. Located in Melbourne, this position is perfect for an IT professional seeking broader exposure...

**Permanent Full Time Position**: - **Friendly and supportive work culture** Are you looking for a rewarding career that allows you to combine your professional skill and passion for delivering excellent customer service to people? Our IT department at Healthscope's head office has a vacancy for an enthusiastic and motivated individuals to work alongside...

**Melbourne** **IT & Telecomms** Help Desk / Support - Southeast suburbs - immediate start - 3-month initial contract - with possible extensions - Great govt client Our client is a local government located in the Southeast suburbs who are looking for a passionate and experience Service Desk Analyst to provide IT technical support, answering calls, work...

Ballarat (On-site, 5 days per week)9 weeks$35 - $40 per hour + SuperannuationThe Service Desk Officer will be responsible for providing effective first-level support to users of the department's Information and Communications Technologies (ICT). This includes logging all incidents/requests, incident/request resolution, provisioning of equipment and services,...

APS Level 5, Ongoing - $76,783 - $83,683 + 15.4% super - Melbourne The Bureau of Meteorology is seeking a qualified IT Service Desk Analyst to provide Level 1 Information and Communications Technology (ICT) technical support - Nationwide (including Bureau remote offices) based out at the Bureau's Melbourne office as part of a team spread across multiple...

**Responsibilities** 1. Provide individual support and a positive customer experience in the use of ICT equipment, resolution of issues and general information provision in managed and non-managed environments 2. Create practical, simple and accessible solutions to problems after considering multiple perspectives 3. Consult with available sources to...

APS Level 5, Ongoing - $76,783 - $83,683 + 15.4% super - Melbourne The Bureau of Meteorology is seeking a qualified IT Service Desk Analyst to provide Level 1 Information and Communications Technology (ICT) technical support - Nationwide (including Bureau remote offices) based out at the Bureau's Melbourne office as part of a team spread across multiple...

**About Corptec** - Corptec Technology Partners is an international player in the areas of business transformation and organizational performance. Our diversified client portfolio includes Australia’s best and brightest in FinTech, Retail, Telco, and Government organizations. We’re urgently hiring an **IT Service Desk Analyst** to join our client. As a...

**Digital Service Desk Analyst** **Melbourne CBD** **92-105k Salary + Super + Benefits** Our enterprise-level client, a recognised name, is experiencing growth throughout Australia. Due to their ongoing commitment to excellence and their large digital transformation, they have an immediate opening for a Digital Service Desk Analyst to be based in Victoria,...

Contact Name : Shane Driver Contact Phone : 07 3231 1214 Location : Melbourne CBD Job Type : Contract Job Salary : $40 - $47 per hour ** Contract role - Service Desk Analyst - Melbourne ** **The company** **We are partnering with a global law firm to recruit an experienced Service Desk Analyst - 3 month initial contract. This role is looking for...