Product Support Coordinator

4 months ago

Richmond, Australia Brand Collective Full time

Generous Discounts across our entire portfolio of brands
- Richmond location
- Pet friendly workplace

**About Brand Collective**:
Leading apparel and footwear company, Brand Collective has a leading portfolio of 24 brands, 15 character licences and 300 retail stores across Australia and New Zealand. Trading under the Brand Collective Banner, our portfolio of brands includes Designworks, Clarks, Hush Puppies, Shoes & Sox, Reebok, Superdry, Replay, Canada Goose, Review, Elka Collective, Black Pepper, Yarra Trail, Everlast, Lonsdale, Julius Marlow, Grosby, Mossimo, Marco Polo, Volley and many more

**About Hush Puppies**:
Since 1958, Hush Puppies has been a global brand, a household name and a cultural icon. Our single obsession to create everyone's "favourite pair of shoes" remains the measurement of our success along with a unique formula of style, comfort, and world-class marketing. Inspired by the wonderful characteristics of our beloved basset hound icon, Hush Puppies is individualistic, easy-going and fun.

**About Julius Marlow**:
Born in 1928 on the streets of Melbourne, Julius Marlow has a rich history of quality shoe making. However, our legacy as the "shoe of firsts" defines not just our past, but our future. Julius Marlow continues to push the boundaries of what a shoe can do, and for whom it can do it - a mission and promise shaped by the progressive city that made Julius Marlow: Melbourne.

**The opportunity**:
Reporting directly to the Hush Puppies Product Manager, this role will work closely with the Hush Puppies and Julius Marlow Product teams in the management of the product lifecycles. This position will provide efficiencies for the teams across all product touch points for the brands.

**Key duties and responsibilities**:

- Contribute to a great culture fuelled by our passionate and diverse team
- Assist China Office to manage weekly WIPs, ready for our product set up meetings
- Managing the sample process, critical path and shipment tracking.
- Conduct seasonal competitor analysis.
- Set up and manage seasonal Range Grids.
- Lead product fit & wear test feedback forms with wear testers.
- Manage Product Development file structures and keep updated. Example: seasonal folders, critical fit & tooling folders, Global folders, Design Briefs.
- Manage / maintain seasonal material swatch libraries.
- Cost summary build and management
- Managing & cross-checking Invoices, and arranging payments
- Showroom management & seasonal product rotations.
- Critical Path Management
- Create & maintain sales sample distribution list each season.
- Maintain product assortment plan and ensure price-list is constantly up to date
- Seasonal Product catalog build.
- Product data maintenance through AP21 system.

**The skills and experience you offer us**:
- Proficiency in MS Word, MS Excel and Microsoft Outlook. AP21 experience also advantageous
- Positive “can do” attitude
- Strong communication skills across all levels of organisation.
- Ability to prioritise and efficiently manage multiple tasks within set deadlines.
- Ability to work autonomously and collaboratively with colleagues throughout BC
- Strong analytical problem-solving skills
- Attention to detail and organised.

**The perks we offer you**
- Pet friendly workspace - yes, you can bring your dog to work
- Generous discounts for you and your family across Brand Collective's entire stable of brands
- Invitations to epic sample sales
- Paid parental leave for primary and secondary caregivers (based on eligibility), volunteer leave and blood donation leave
- Purchased Leave program (ability to purchase an additional two weeks of leave per year, based on eligibility)
- Novated Leasing
- Floating Holidays - provides team members with the option to work on certain state based public holidays and take a different day off in lieu
- Reward and recognition program as well as generous service awards
- Recruitment referral incentives for permanent positions
- Exclusive benefits platform - access to generous savings from leading retailers like Woolworths, Amazon and Myer
- Learning and development - we want you to grow and get the most out of your role
- BC Wellness Hub - Monthly wellbeing webinars, individual coaching and an Employee Assistance Program with free access to Mental Health Professionals for when times are tough

**video cover letter.**

Check us out and follow our social media pages:

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