Billing Specialist

6 months ago


Sydney, Australia Wellness Edge pharmaceuticals Full time

As part of our growth journey, we are looking for a talented **Billing Specialist** to join our Billing & Operations Team.

You will work with a team of Billing Specialists and internal customers to ensure invoicing is completed accurately and on time, whilst also ensuring customer payments are applied to open invoices.

**What you’ll do**:

- Support the Senior Billing Specialist in the generation and business review of monthly invoices
- Creation of manual invoicing and billing adjustments
- Allocation of receivables payments to open invoices, working with internal and external customers to ensure payments are applied accurately
- Investigation of non-matched payments
- Provide exceptional customer service and represent our brand with utmost professionalism while interacting with our customers

**What you’ll bring**:

- 5 years experience in finance, business administration, and/or collections
- Experience with Salesforce/Certinia is highly desirable
- Proficient in account reconciliation and ability to use Excel at an intermediate/advanced level
- Excellent interpersonal skills and the ability to work with multiple groups to achieve an outcome
- Natural problem-solving skills. Taking a pragmatic approach to collecting facts, logically determining the root cause, and identifying the simplest solution
- Customer relationship skills. The ability to engage and negotiate an outcome that is both commercially favourable yet empathetic to our customers’ needs
- Ability to multitask whilst maintaining attention to detail
- Bachelor’s degree preferred

**What we offer**:

- Meaningful work with diverse, highly skilled, and passionate teams enables you to make a difference in our customers’ lives
- Competitive compensation package
- A healthy work-life balance, flexible working hours, and a hybrid working environment with access to beautiful offices on Sydney Harbour
- An additional day off for your birthday
- End of the Financial Year and Holiday parties you will fondly remember
- Fortnightly work socials allow you to unwind and get to know the team better

**Salary**: $59,181.92 - $109,156.22 per year

Schedule:

- Monday to Friday

Work Location: In person


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