Service Coordinator
2 weeks ago
**Mobilize** was born from the philosophy of "Connecting Good People". Whether you are looking to secure your next permanent, contract or casual position, or a client who is searching for your next hire, Mobilize want to partner with good people - customers, clients and suppliers alike to make meaningful connections.
Mobilize are seeking a Service Coordinator to start with our client who is an industry leader in the design, manufacture and delivery of purpose built systems to the Mining industry. With people / culture and innovation at the forefront of our clients values, this permanent position presents as a fantastic opportunity for someone to entrench themselves in a position to make there own, with an employer who provides the support necessary to succeed and grow.
**Responsibilities**
- Prepare and send quote requests locally and internationally
- Preform service requests and troubleshooting for existing customers
- Liaise with different department internal stakeholders in ensure strong relationship are maintained
- Complete follow up documentation for warranty claims, faulty items and delivery of goods
- Liaise with customers and keep informed of procurement and delivery of items
- Liaise with production, sales and marketing departments in regards to process improvement to deliver a more efficient delivery of service
**Required skills & Experience**
- Experience in a similar role servicing the manufacturing and / or mining industry
- Great communication and customer service skills
- Proactive and motivated personality who can provide solutions for clients and customers
- Ability to liaise with internal and external stakeholders from all levels
- Excellent verbal & written communication skills
- Proficient in the use of the MS Office suite
- SAP experience in advantageous
**How to apply**
- Resume
- Cover Letter (optional)
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