Technical Support Officer, Clerk Grade 5/6

3 weeks ago

Sydney, Australia NSW Government -School Administrative and Support Full time

**Position Information**:
The NSW Department of Education provides, funds and regulates education services for NSW students from early childhood to secondary school, delivering world-class education through its public schools and providing funding support to non-government schools. We employ, develop and support teachers, leaders and other staff to deliver the best outcomes for students and to advance the wellbeing of Aboriginal people.

**About the Role**

Technical Support Officers assist in providing efficient information technology support services along with performing maintenance and upgrades on departmental IT equipment to ensure effective operations at optimal speed and capacity.

**Talent Pool**

**Special Notes**:
**Additional School Information (Optional)**
Pennant Hills High School is a large, coeducational, comprehensive high school with an enrolment of 1,030 students, including 31% from non-English speaking backgrounds and thirteen students who identify as Aboriginal and/or Torres Strait Islander. There are academically selected classes in Stage 4. The school has a proud tradition of high achievement in academic, sporting and cultural pursuits, and there is a broad curriculum choice across all stages. Extensive curriculum enrichment programs ensure high levels of student engagement. Strong, positive relationships exist between staff, students and the community, ensuring a stimulating and rich learning environment in which students are supported and encouraged to achieve their personal best. The school has implemented a Positive Behaviour For Learning (PBL) program based on the established core values of responsibility, integrity and achievement. A strong commitment to developing student leadership capacity is evident through an active Student Leadership Council. There is an increasing focus on flexible learning through project based strategies. Students are taught in a technology rich environment by experienced, committed teachers. A Special Education Unit caters for students with a mild or moderate intellectual disability. There is a strong culture of inclusivity of students with a disability throughout the school. A community of schools initiative fosters strong links with local partner primary schools.

**How to Apply**
1. **A cover letter** (max 2 pages)
- demonstrating how your skills, knowledge and professional experience meet the focus capabilities as outlined in the role description

2. **A target question response** (maximum 300 words per target question)
- answering the two targeted questions below

3. **A current resume **(max 5 pages)

4. **Copies of your qualifications and/or academic transcripts**

If you are successfully progressed to interview, you will be required to provide

1. Proof of Identity information
2. Informed Consent Form
3. Declaration for child-related work

**Targeted Question 1**
Please provide an example of where you have achieved business/educational outcomes by using the existing technology in your organisation (300 words maximum)

**Targeted Question 2**
Can you show evidence of how you have liaised and maintained software on a large scale? (300 words maximum)

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