Customer Service Officer
6 months ago
**Introduction**:
**Description**:
- Provide accurate and timely information and advice to clients and customers via correspondence to facilitate the management of parking and infringement services on behalf of Orikan and its clients.
Able to demonstrate a high level of accurate decision-making and judgement without the need for direct supervision.
Proactively manage complex customer issues and/or complaints in a highly professional manner.
Demonstrate flexibility and co-operate with team leader/s and line managers to help meet contractual KPI’s and business operational requirements
**Skills and Experiences**:
**Essential**:
Strong written communication skills
High level of grammar, spelling and correspondence skills
Ability to produce, write and send high numbers of correspondence daily
Ability to prioritise work in order to meet strict deadlines and performance standards.
Intermediate PC, keyboard and database skills
Available to attend office 5 days a week (Monday through Friday)
Conflict resolution skills and a professional approach when dealing with difficult or distressed customers.
Energetic and enthusiastic team player and an ability to work autonomously on a variety of tasks.
Well-developed negotiation, problem solving and decision making skills.
The ability to investigate and make an informed decision.
Proven ability to follow Policies and Procedures.
**Desirable**:
In-depth knowledge of relevant Local Government legislation, guidelines and performance standards
Strong knowledge of Infringement Management operating systems.
-
Customer Services Officer
6 months ago
Spring Hill, Australia Medilaw Full timeCompany Description To coordinate and deliver, as a member of the Customer Services Team - Records, a range of high quality, customer focused business processes and services for the provision of independent medical assessment and advice to Medilaw customers. Please note, that the specific tasks listed in this position description are not all inclusive. The...
-
Customer Service Ambassador
3 weeks ago
Spring Hill, Queensland, Australia Accor Full timeAbout Mercure Brisbane Spring HillThe Mercure Brisbane Spring Hill is a 4-star hotel located on the central city fringe, offering stunning views of the city skyline and Roma St Parklands.Job OverviewWe are seeking a skilled and enthusiastic Guest Service Agent to join our team at Mercure Brisbane Spring Hill. As a key member of our Front Office team, you...
-
Customer Service Representative
1 month ago
Spring Hill, Queensland, Australia Accor Full timeUnlock Your Potential as a Guest Service AgentAt Mercure Brisbane Spring Hill, we are seeking a motivated and friendly Guest Service Agent to join our team. As a key member of our Front Office team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay is nothing short of memorable.About the Role:Deliver...
-
Customer Service Ambassador
4 weeks ago
Spring Hill, Queensland, Australia Accor Full timeCompany OverviewA leading hospitality brand, Accor operates over 5400 hotels across 110 countries. We strive to provide exceptional experiences for our guests and foster a positive work environment for our employees.SalaryThe estimated annual salary for this position is $45,000-$60,000 depending on location and experience.Job DescriptionWe are seeking an...
-
Client Service Officer
7 months ago
Spring Hill, Australia Burrell Stockbroking & Wealth Management Full timeFull Time Employment (office-based role) - Office located at Spring Hill - 8.5 hour days (inc 1 hour lunch) **DUTIES & RESPONSIBILITIES** The Client Services Administrator is responsible for the maintenance of our premium service investment portfolios and assisting with the administration of Self-Managed Super Funds (SMSF) within the service. Duties and...
-
Customer Services Officer
6 months ago
Hunters Hill, Australia Hunter's Hill Council Full time**Customer Services Officer**: An exciting opportunity currently exists for a motivated and experienced individual to join our team as the Customer Services Officer. **About the role** The Customer Services Officer will be responsible for the delivery of high-quality customer services ensuring that every customer interaction is an opportunity to build...
-
Customer Service Officer
6 months ago
Cooks Hill, Australia Belgravia Leisure Full timeThe Role Our Customer Service Officers are the heart of our business providing important services such as Reception, Merchandising and sales to our members, casual users and potential new members in accordance with our established operational routines and procedures. The primary responsibility of our Customer Service Officers is to deliver first...
-
Customer Service Officer
6 months ago
Cooks Hill, Australia Genesis Full timeGreat career paths and development with an entrepreneurial organization - Free facility access - Opportunity to make a real difference to our community - Role includes opening the facility + weekend hours, excellent opportunity for those seeking flexible hours This is a great opportunity for passionate and friendly people who enjoy delighting our members...
-
Customer Service Officer
6 months ago
Cooks Hill, Australia Genesis Full time**NSW, Genesis Fitness Clubs - Cooks Hill 2300** - Great career paths and development with an entrepreneurial organization - Free facility access - Opportunity to make a real difference to our community - Role includes opening the facility + weekend hours, excellent opportunity for those seeking flexible hours This is a great opportunity for passionate and...
-
Administration Officer
6 months ago
Spring Hill, Australia All Aged Care Full time_**What we are looking for**:_ We are seeking an enthusiastic and proactive individual to join our team in a general business administration and supporting compliance department. This is an ideal oportunity for Admin Assistants looking to expand their skills sets and step into a corporate environment. As a key part of our head office team you will enjoy...
-
Administration Officer/receptionist
6 months ago
Spring Hill, Australia All Aged Care Full time_**What we are looking for**:_ All Aged Care is a quality provider of in-home care services located in Brisbane CBD close to public transport. We are a multi-cultural organisation who pride ourselves on delivering services which exceed client's expectations which enable clients to remain living independently in their own homes. We are seeking an...
-
Customer Service Officer
2 months ago
Broken Hill, Australia YMCA NSW Full timeBe a part of creating great experiences for members of our community Part Time 20 hours per week available You will be the first and last person our members see in our facility Our customer service officers are passionate about creating awesome experiences and building strong relationships within the community at The Y Broken Hill Integrated Wellness...
-
Retail Customer Service Officer
6 months ago
Bakery Hill, Australia Australia Post Full time**Help us deliver like never before** Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. **About the...
-
Retail Customer Service Officer
7 months ago
Bakery Hill, Australia Australia Post Full time**Help us deliver like never before** Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. **About the...
-
Asset Officer
5 months ago
Spring Hill, Australia Davidson Group Services Full time**About the Company** Davidson have partnered with a dynamic and innovative non-profit organisation committed to assisting low income and/or disadvantages families and single people with Community Housing. We are currently seeking a highly motivated Asset Services Officer for a 12-week contract. **About the Role** - Build and maintain positive...
-
Retail Customer Service Officer
6 months ago
Bakery Hill, Australia Australia Post Full time**Help us deliver like never before** Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. **About the...
-
Customer Experience Ambassador
4 weeks ago
Spring Hill, Queensland, Australia Accor Full timeAbout the RoleThe Mercure Brisbane Spring Hill is seeking a highly organised and customer-oriented Reservations Agent to join our team. As a key member of our Front Office, you will play a crucial role in delivering exceptional guest experiences.
-
Desktop Services Technician Ii
6 months ago
Spring Hill, Australia Geosyntec Consultants, Inc. Full timeOverview: Do you want to build an impactful career to change the world for the better? Geosyntec has an exciting opportunity for an enthusiastic, independent, resourceful, and experienced **Desktop Support Technician II**, to join our growing Information Technology team to ensure company systems and networks are always designed, developed, deployed, and...
-
Retail Customer Service Officer
3 months ago
Hotham Hill, Australia Australia Post Full time**Help us deliver like never before** Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. **About the...
-
Reception and Administration Assistant
6 months ago
Spring Hill, Australia United Service Club Queensland Full timeAre you an experienced Administration professional looking for an exciting opportunity? Look no further! We are seeking a Reception & Administration Assistant who is ready to take on a key role in our prestigious private members club. Your responsibilities will include managing day-to-day reception duties, professionally administering member enquiries, and...