Claims Consultant

3 weeks ago


Sydney, Australia Gallagher Full time

About Us:
Gallagher Bassett is the world’s premier provider of risk and claims management services. We believe that - with proper management - a world of risk becomes a world of possibilities. It becomes a world where businesses and organizations are freed to do what they do best. To build. To serve. To move forward. Knowing the responsibilities of today and their people are being cared for.

So wherever opportunity and need come next in this world, Gallagher Bassett is there. More than 5,000 of the most dedicated professionals backed by the industry’s most powerful technology. Each with a single and powerful purpose: To GUIDE those suffering a loss to the best outcomes for their health and financial wellbeing. To GUARD our clients’ assets as the trusted stewards of their risk and claims management programs. To GO BEYOND expectations in the continuous pursuit of a better way.

Overview:
**Your Role**

We are currently seeking Claims Consultants to join our well respected, dynamic Liability Specialty team. Working with the wider Long Tail team you will work with and report to the Team Leader, managing Specialty Claims whilst also engaging with various Internal and External key stakeholders.

**Responsibilities**:
**You will add value to Gallagher Bassett across the following**:

- Manage a portfolio of liability and negligence claims end to end, from an Institutional Defendant perspective
- Provide claim support to agencies managing Specialty claims
- Interact with and provide instructions to Legal Panel Firms within the required timeframes on pre-litigated and litigated matters
- Provide Agencies and other involved parties with updates in relation to litigated matters
- Attend claim review meetings when required
- Undertake pre-mediation preparation, assisting with strategy considerations and attending mediations as required
- Provide advice to insured clients on indemnity, liability, quantum, reserving and settlement
- Liaise with various third-party providers including solicitors, loss adjusters and barristers
- Settle claims within client service instructions, company guidelines and delegated authority

Qualifications:
**We’re interested in hearing from people who possess**:

- Deep technical expertise in CTP, life Insurance or a minimum 2 years workers compensation experience including liability assessment, calculation of damages and litigation
- Solid relationship management skills in conjunction with a minimum of at least 2 years of Claims experience in public liability and/or professional indemnity
- Tertiary educated - Legally qualified highly desirable
- Ability to read documents and translate information quickly
- Capability to work autonomously
- Industry specific ANZIIF qualifications (desirable)
- Understanding of Claims Management process, coupled with solid exposure to complex and sensitive claims management for Institutional Defendants
- Strong written and verbal communication

**If you live our values and demonstrate the people capabilities, we can not only offer you great career opportunities, but on a day to day you’ll experience the following**:

- Flexible work arrangements - including WFH
- Paid Parental Leave
- Opportunities for ongoing education and development
- Service recognition awards
- Employee assistance program for yourself and immediate family members
- Excellent Working Environment - friendly, flexible and supportive working environment which is built around great team support and rewarding opportunities
- Exciting career - as our Company grows, so do the opportunities for our people

**A brief overview on GB**:
Gallagher Bassett is Australia's largest Third-Party Administrator (TPA). Our focus is refreshingly simple: we manage insurance claims on behalf of insurers, brokers, government bodies and self-insured corporations.

Gallagher Bassett (GB) has six offices in Australia located in Northern Territory, Adelaide, Perth, Brisbane, Melbourne and Sydney, and employing over 1000 staff.

GB values its employees and offers a friendly, comfortable working environment that facilitates a Work and Life Balance

**To be considered for this opportunity you must have the right to live and work in Australia when applying.**

**Agency applicants will not be considered for this role.**
- Gallagher Bassett is an Equal Opportunity Employer and Indigenous Australian applicants are encouraged to apply. As a_
- member of the Diversity Council Australia, we recognise the importance of, and embrace diversity in the workplace. We will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant._


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