Office Concierge + Events

2 months ago

Melbourne, Australia Employment Hero Full time

**Job Title**:Office Concierge + Events

**Role Type**: Permanent, Full time

**Location**:Melbourne
- This is a full-time permanent role. A one-day work from home day will be considered after initial learning period. _

Forget everything you know about law firms - we’ve found a better way.

Driven by outcomes and success, Law Squared is an Australian NewLaw firm with offices in Melbourne, Sydney, Brisbane and London. Working with global companies, we are an innovative firm that is proud to challenge the status quo of the traditional law firm model.

**Our difference**:
Our vision is to make good businesses great and great businesses better.

At Law Squared, we do not believe in linear progression based on years of experience or financial targets being met - we’re not interested in simply ladder-climbing. Instead, we believe in merit and desire-based progression based on commitment, choice and opportunity of each individual. We therefore work really hard to find people who are committed to the culture that we have created, are flexible in their approach to their work, and have no ego. We reward our lawyers through increased responsibility, autonomy and by recognising the things that matter, like increasing your skill set or developing a great relationship with a client, rather than by titles.

We are proud to be one of very few law firms that does not operate on billable hours, has no individual financial budgets for our lawyers and has removed the traditional hierarchical title infrastructure.

**About the role**:
Working with our Operations and Brand Engagement team, this is a dynamic, fast-paced role, responsible for supporting the smooth operations of the day-to-day business and our annual programme of global customer and partner events.

The Office Concierge + Events role will be based onsite at our Law Squared HQ in Melbourne CBD, with the opportunity to work remotely one-day per week (post probation).
- Key responsibilities of this role include but are not limited to: _

**Office support**:

- Front of House - Provide friendly, professional first point of contact for day-to-day office matters including but not limited to: concierge services, receiving and directing inbound phone calls, managing external visitors in the office
- Travel Management - Support firm wide travel management including booking flights, accommodation and on-ground transfers
- Internal Events - Schedule and coordinate logistics for internal meetings and events
- Office Infrastructure - Manage maintenance of internet, teleconferencing, photocopier, and other office infrastructure
- Data Entry - Update accurate data into Firm CRM (Salesforce)

**Event support**:

- Venues and Suppliers - Source venues and new event suppliers (Mel, Bris, Syd & UK)
- Event Administration - Coordinate end-to-end event admin tasks including invitation distribution, tracking RSVPs in Salesforce and post event reporting
- Gifting - Coordinate event and client / employee gifting and loyalty programme
- Event Logistics - Arrange logistics and ground transport for offsite events (including overseas), as required
- Event Content - Capture customer and internal event content suitable for sharing on social media
- Budget Management - General finance support for events, including submitting invoicing and budgets

**About you**:

- Be enthusiastic, with a can-do attitude and good problem-solving skills
- Have exemplary time management skills and be capable of multi-tasking
- High attention to detail
- Strong interpersonal and relationship management skills
- Ability to collaborate and take instructions
- Proactive, solution focused
- Have a passion for customer service and event management

The following skills will be viewed favourably, but are not essential:

- Basic graphic design and/or social media skills
- Experience using Salesforce
- Prior experience working in Events or Administration

**How you’ll benefit**:
You’ll enjoy working in a welcoming, collaborative environment, interacting with a multitude of different team members, customers and other key stakeholders. You will be a valued member of the business, working across tasks that are key to achieving our purpose of changing the conversation people have about lawyers.

Benefits of working at Law Squared include:

- Energetic, supportive team environment
- Modern CBD office location
- Corporate Gym Memberships including Fitness First, Good Life Gym and Class Pass
- Salary Packaging
- Corporate Giving Programme

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