Project Officer Telephony
3 weeks ago
Location: Melbourne | CBD
Job type: Full time
Organisation: Victorian Electoral Commission
**Salary**: $92,332 - $104,762
Occupation: Other
Reference: VG/VEC/308722296/177872
- Full-Time, Ongoing
- VPS Grade 4.1 ($92,332 - $104,762, plus superannuation)
- Supportive, inclusive and high-performing work culture
**Why join us**
The Project Officer Telephony role is an exciting opportunity to help shape and deliver VEC's cloud first telephony and mobility solutions to meet business-as-usual (BAU) and election event requirements. This role is a key member of the IT Operations & Service team within the Information and Digital Services (IDS) branch.
**What you will be doing**
Reporting directly to the IT Operations Manager, this role will be responsible for:
- End-to-end support of telephony services and solutions for business-as-usual and election events, including the delivery of training.
- Ongoing billing, reconciliation, cost, project and asset management for all of VEC's telephony services and equipment.
- Identifying telephony requirements for election events and BAU, managing procurement and developing supporting documentation.
**What you will bring to the role**
- Demonstrated experience in the knowledge and delivery of high-quality telephony solutions, services and equipment
- Technical expertise in telephony and unified communications including Microsoft Teams, VoIP, Call Centre and peripheral devices
- Demonstrated experience in procurement and cost administration
- Strong project management skills with experience in training delivery
- High-level verbal and written communication skills
- Ability to multitask and prioritise in a fast-paced business environment
**How to apply**
All applicants must submit:
- a current CV and
- a separate document with responses to Key Selection Criteria (KSC) 6.2, 6.3, 6.4. 6.5 and 6.6.
**Applications close at 11:59pm on Sunday, 3 March 2024.**
**VEC contact details
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