Network and Telephony Lead

4 weeks ago

Melbourne, Australia Aurec Human Capital Group Full time

**Permanent Opportunity**:

- **Hybrid working environment (1 day in the office)**:

- **Total Salary Package of $142,929**

The Network & Telephony Lead is accountable for the delivery of information technology infrastructure and service management outcomes for our client. This role is responsible for ensuring that the Managed Service Provider delivers operational services to agreed service levels and continue to improve and evolve our clients suite of services

**Key Responsibilities**:

- Provide technical leadership and guidance to multiple project teams, including 3rd parties, to deliver solutions on time and within defined quality/scope.
- Manage the delivery of Network and Telephony services to meet our ongoing business requirements.
- Lead the outsourced team (vendors) to ensure that Network and Telephony services are operated to expected outcomes, including adherence to SLA's.
- Provide oversight of escalation, prioritisation, and drive stakeholder communication during critical events.
- Work collaboratively with teams and partners to demonstrate thought leadership and bring about new ways of working.
- Communicate effectively with stakeholders recommending improvements to operational activities that will enhance service robustness and reliability.

**Key Selection Criteria**
- Extensive experience and knowledge of a broad range of Network and Telephony technologies such as:

- Firewalls
- Load Balancers
- SDWAN
- Data Centre switching
- Hosted Unified Communications
- Cloud Connectivity
- Experience in successful performance management of external IT service providers specifically an outsourced IT vendor model.
- Understanding the concepts of virtualisation and cloud computing.
- A good understanding in taking a continuous improvement approach to IT Service Management in an outsourced environment.
- Understanding of emerging technologies / improvements so as to appropriately balance risk and enablement.

**Benefits**
- Extensive Leave Capacity (i.e corona virus sick leave)
- Lifestyle and well-being benefits such as:

- Corporate partnership discounts (i.e discounted private health insurance and dental)
- Well-being allowance of $500 to spend on well-being related expenditure.
- Free flu vaccinations
- discounted Mykie365 passes.
- On-site parking
- Bring your dog to work

If this opportunity excites you please hit

  • Network and Telephony Lead

    4 weeks ago

    Melbourne, Australia Aurec Full time

    **Permanent Opportunity**: - **Hybrid working environment (1 day in the office)**: - **Total Salary Package of $142,929** The Network & Telephony Lead is accountable for the delivery of information technology infrastructure and service management outcomes for our client. This role is responsible for ensuring that the Managed Service Provider delivers...

  • Network and Telephony Lead

    4 days ago

    Melbourne, Australia Talent International Full time

    **Job Details**: **Location** Melbourne **Salary** AU$12000.00 - AU$142000.00 per annum + inc super **Job Type** Full Time **Ref** BBBH103130_1687502138 **Contact** Daniel Clifford **Posted** about 1 hour ago **The Client & Role**: We are currently working with a major utilities organisation, they are currently looking for a Network & Telephony...

  • Network and Telephony Lead

    1 day ago

    Melbourne, Australia Aurec Full time

    **Permanent Opportunity**: - **Hybrid working environment (1 day in the office)**: - **Total Salary Package of $142,929** The Network & Telephony Lead is accountable for the delivery of information technology infrastructure and service management outcomes for our client. This role is responsible for ensuring that the Managed Service Provider delivers...

  • Network and Telephony Lead

    5 days ago

    Melbourne, Victoria, Australia Peoplebank Full time

    Location: Melbourne Job Type: Permanent Posted:about 3 hours agoContact: Neelam Lata Discipline:General IT Reference: About the CompanyWe are currently recruiting for a Network and Telephony Lead with a leading utilities-based organisation. As a Network and Telephony Lead you will be in charge IT Infrastructure and service management outcomes.Skills...

  • Network & Telephony Lead

    2 months ago

    Melbourne City Centre, Australia Experis Full time

    This renowned CBD based organization, who offers a lot of flexibility and within a great team environment, are seeking a **Network & Telephony Lead** to join their team, and be accountable for the delivery of information technology infrastructure and service management outcomes. This role is responsible for providing **Technical Leadership** across project...

  • Network & Telephony Lead

    1 day ago

    Melbourne City Centre, Australia Experis Full time

    This renowned CBD based organization, who offers a lot of flexibility and within a great team environment, are seeking a **Network & Telephony Lead** to join their team, and be accountable for the delivery of information technology infrastructure and service management outcomes. This role is responsible for providing **Technical Leadership** across project...

  • Network and Telephony Lead

    5 days ago

    Melbourne, Victoria, Australia Aurec Full time

    Permanent Opportunity:- Hybrid working environment (1 day in the office):Total Salary Package of $142,929The Network & Telephony Lead is accountable for the delivery of information technology infrastructure and service management outcomes for our client. This role is responsible for ensuring that the Managed Service Provider delivers operational services to...

  • Network and Telephony Lead

    6 days ago

    Melbourne, Victoria, Australia Talent International Full time

    Job Details:LocationMelbourneSalaryAU$ AU$ per annum + inc superJob TypeFull TimeRefBBBH103130_ ContactDaniel CliffordPostedabout 1 hour agoThe Client & Role:We are currently working with a major utilities organisation, they are currently looking for a Network & Telephony Lead to join the organisation assisting with the delivery of their IT infrastructure...

  • Network & Telephony Lead

    5 days ago

    Melbourne City Centre, Victoria, Australia Experis Full time

    This renowned CBD based organization, who offers a lot of flexibility and within a great team environment, are seeking a Network & Telephony Lead to join their team, and be accountable for the delivery of information technology infrastructure and service management outcomes.This role is responsible for providing Technical Leadership across project teams and...

  • Network and Telephony Lead

    4 days ago

    Melbourne, Australia Peoplebank Full time

    Location: - Melbourne- Job Type: - Permanent- Posted: - about 3 hours ago- Contact: - Neelam Lata- Discipline: - General IT - Reference: - 256572**About the Company** We are currently recruiting for a Network and Telephony Lead with a leading utilities-based organisation. As a Network and Telephony Lead you will be in charge IT Infrastructure and service...

  • Telephony Coordinator

    4 weeks ago

    Melbourne City Centre, Australia Uniting Victoria & Tasmania Full time

    **Job no**: 508817 **Work type**: Permanent Full Time **Location**: Melbourne CBD **Categories**: Systems Administration - **Leading community services organisation**: - **Salary packaging and competitive sector remuneration**: - **Full time, ongoing position**: - **Flexible and hybrid working arrangements** **About the opportunity**: This is an...

  • Telephony Coordinator

    6 days ago

    Melbourne City Centre, Victoria, Australia Uniting Victoria & Tasmania Full time

    Job no: 508817Work type: Permanent Full TimeLocation: Melbourne CBDCategories: Systems Administration- Leading community services organisation:- Salary packaging and competitive sector remuneration:- Full time, ongoing position:- Flexible and hybrid working arrangementsAbout the opportunity:This is an exciting role working alongside the Infrastructure...

  • Network Design Manager

    2 months ago

    Melbourne City Centre, Australia Natural Selection Group Full time

    **Contract Type**: - Permanent**Location**: - Melbourne CBD & Inner Suburbs **Industry**: - Information and Communication Technology**Contact Name**: - Bridget La Ragy- **Date Published**: - 06-Mar-2023A rare and exciting opportunity exists for a Senior Network Design Manager to join our Melbourne based client on a permanent basis. This role makes up...

  • Telephony Consultant

    5 days ago

    Melbourne, Victoria, Australia Nucleus Global Solutions Full time

    Responsibilities This is a technical SME role working with crossfunctional teams and business teams to support and implement complex contact center solutions. Confident in a clientfacing role and possess the ability to manage multiple stakeholders. Coordinate and perform release planning, development, testing, and releases on multiple IVR enhancements....

  • Network Design Manager

    5 days ago

    Melbourne City Centre, Victoria, Australia Natural Selection Group Full time

    Contract Type: PermanentLocation: Melbourne CBD & Inner SuburbsIndustry: Information and Communication TechnologyContact Name:Bridget La Ragy-Date Published:06-Mar-2023A rare and exciting opportunity exists for a Senior Network Design Manager to join our Melbourne based client on a permanent basis.This role makes up part of the Senior team and will see you...

  • Telephony Consultant

    2 months ago

    Melbourne, Australia Nucleus Global Solutions Full time

    **Responsibilities** - This is a technical SME role working with cross-functional teams and business teams to support and implement complex contact center solutions. - Confident in a client-facing role and possess the ability to manage multiple stakeholders. - Coordinate and perform release planning, development, testing, and releases on multiple IVR...

  • Telephony Consultant

    3 weeks ago

    Melbourne, Australia Nucleus Global Solutions Full time

    **Responsibilities** - This is a technical SME role working with cross-functional teams and business teams to support and implement complex contact center solutions. - Confident in a client-facing role and possess the ability to manage multiple stakeholders. - Coordinate and perform release planning, development, testing, and releases on multiple IVR...

  • Network Operations Lead

    3 weeks ago

    Melbourne, Australia L3Harris Technologies Full time

    Description: **Job Title - Network Operations Lead** **Job Location - Melbourne, Australia** **Job ID - SAS20231601-95733** **Your next role** L3Harris is looking for a Network Operations Lead who will support our Enterprise Network Modernization Program (ENMP) for the AirServices Australia customer. As the Network Operations Lead you will require a...

  • Network Operations Lead

    6 days ago

    Melbourne, Victoria, Australia L3Harris Technologies Full time

    :Job Title - Network Operations LeadJob Location - Melbourne, AustraliaJob ID - SAS Your next roleL3Harris is looking for a Network Operations Lead who will support our Enterprise Network Modernization Program (ENMP) for the AirServices Australia customer.As the Network Operations Lead you will require a clear understanding of Airservices Australia...

  • Network Operations Lead

    5 days ago

    Melbourne, Australia Capgemini Full time

    **About Capgemini** At Capgemini, we are more than just a business, we are a diverse global collective of strategic and technological experts who are passionate about finding ways technology can help our clients, our people, and our communities get the future they want. Empower yourself with the knowledge and skills you need to succeed with our access to...