Network and Telephony Lead
1 week ago
Permanent Opportunity:
-
Hybrid working environment (1 day in the office):
Total Salary Package of $142,929
The Network & Telephony Lead is accountable for the delivery of information technology infrastructure and service management outcomes for our client.
Key Responsibilities:
- Provide technical leadership and guidance to multiple project teams, including 3rd parties, to deliver solutions on time and within defined quality/scope.
- Manage the delivery of Network and Telephony services to meet our ongoing business requirements.
- Lead the outsourced team (vendors) to ensure that Network and Telephony services are operated to expected outcomes, including adherence to SLA's.
- Provide oversight of escalation, prioritisation, and drive stakeholder communication during critical events.
- Work collaboratively with teams and partners to demonstrate thought leadership and bring about new ways of working.
- Communicate effectively with stakeholders recommending improvements to operational activities that will enhance service robustness and reliability.
Key Selection Criteria
- Extensive experience and knowledge of a broad range of Network and Telephony technologies such as:
- Firewalls
- Load Balancers
- SDWAN
- Data Centre switching
- Hosted Unified Communications
- Cloud Connectivity
- Experience in successful performance management of external IT service providers specifically an outsourced IT vendor model.
- Understanding the concepts of virtualisation and cloud computing.
- A good understanding in taking a continuous improvement approach to IT Service Management in an outsourced environment.
- Understanding of emerging technologies / improvements so as to appropriately balance risk and enablement.
Benefits
- Extensive Leave Capacity (i.e corona virus sick leave)
- Lifestyle and wellbeing benefits such as:
- Corporate partnership discounts (i.e discounted private health insurance and dental)
- Wellbeing allowance of $500 to spend on wellbeing related expenditure.
- Free flu vaccinations
- Onsite parking
- Bring your dog to work
BBBH50502_
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