Operational Systems Coordinator

2 weeks ago


Dandenong, Australia Ventura Full time

**Posted**: 28/07/2023

**Closing Date**: 28/08/2023

**Job Type**:
Permanent - Full Time

**Location**:
Dandenong

**Job Category**:
Logistics, Supply & Transport

About Ventura

Ventura has been moving people since 1924 and is the largest privately owned bus company in Australia. Ventura have been providing dependable, friendly and sustainable bus services for over 90 years. With over 1700 employees and over 900 buses and coaches, Ventura carries more than 30 million passengers across Melbourne each year

We are a secure and robust employer within an essential services industry and have stood the test of time. We offer a positive workplace culture that embraces diversity, inclusion, and continuous improvement

**Job Description**:
The Opportunity

Based at our Dandenong Head Office, the Operational Systems Coordinator is a key position in the Network Planning Department that contributes to keeping Melbourne moving.

This role is responsible for providing direct support to internal and external stakeholders regarding the business systems we use to provide a reliable and professional service which meets customer expectation and Ventura's contractual requirements. Three key focus areas of this role are:
Hardware and Software integrity

Technical support and relationship management with stakeholders

Product development and innovation

Maintain accurate information in in our software systems relating to bus routes

Work with internal and external stakeholders to review and implements proposed route/stop information

Work with schools to build custom routes and implement in our systems

Lead projects for the development and implantation of new and existing technological and system initiatives as required

Provide systems training to business members as required

Management of technical support tickets submitted through software systems helpdesks

Desired Skills and Experience

About you

Excellent communication skills (written and verbal) and be able to confidently liaise with external and internal stakeholders

Public Transport industry experience is highly regarded

ITS experience is highly regarded

Ability to work comfortably with software programs and technology systems - exposure to systems such as TIMS, Bus Minder, Moovit are highly advantageous but not completely necessary

A lateral thinker with excellent time management skills

What Ventura Can Offer You

On the job training by experts in their field

A secure and dependable environment

A diverse and inclusive workplace and a friendly and supportive team

Excellent facilities, onsite parking, social club membership and employee events

Our culture

At Ventura, we want our people to love coming to work, drive innovative ideas and strive to achieve. When customers step onto our buses, they know they’re in safe hands. Behind the scenes, our head office employees are the best at what they do.



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