Customer Service Consultant

4 weeks ago

Clayton, Australia PPG Industries Full time

As a Technical Customer Service Consultant at PPG you will be required to provide Technical support to our Automotive, Refinish, Industrial & Protective Marine Coatings business units. You will work within a dedicated team to help our customers & PPG Businesses to achieve their goals by providing an accurate, timely & supportive service at all times. This is a permanent opportunity based within our Clayton Manufacturing facility.

**Key Responsibilities****:

- Deliver a pro-active, professional and specialised service by the receipt, processing and releasing of customer orders and credits, ensuring the customers’ delivery requirements are achieved and that all information processed is accurate and timely
- Provide accurate and timely colour formulations as requested by PPG customers
- Establish proactive contact and interaction with PPG customers & provide accurate information on stock availability and delivery enquiries as appropriate
- Maintain close liaison with the Production and Warehouse teams in order to facilitate the provision of customer satisfaction
- Convey all other customer enquiries onto appropriate PPG personnel located at Head Office or State Offices as appropriate
- Assist customers with any technical query they may have in a clear & concise manner

**Qualifications****:

- Strong communication and excellent customer service skills, even better if you've had prior experience within a call centre environment
- Availability to work until 6.30pm Mon - Fri as and when required
- Intermediate skills in Microsoft Outlook, Excel & Word packages is desirable
- Comprehension of SAP ERP system as well as Production and Distribution functions is also an added bonus

**About us**:
**PPG: WE PROTECT AND BEAUTIFY THE WORLD**

**The PPG Way**

Every single day at PPG:
**We partner with customers to create mutual value.**

We are insightful, dedicated and proactive. We have intimate knowledge of the market and our customers. We focus on practical solutions that make a difference.

**We are “One PPG” to the world.**

We are better and stronger together. We leverage our scale to reach new markets and introduce innovative technologies as we differentiate and disrupt our markets.

**We trust our people every day, in every way.**

We enable and empower our people to make the right decisions. We are inclusive, transparent and respectful. Our feedback is clear and actionable.

**We make it happen.**

We have a passion for winning. We achieve. We deliver with discipline and integrity. We bring our best energy to our work. We decide and act intelligently and quickly.

**We run it like we own it.**

We respect one another by being responsible and accountable. We always act in the best interest of our company, customers, shareholders and our communities.

**We do better today than yesterday - everyday.**

We continuously learn. We develop our people to grow our businesses.

Benefits will be discussed with you by your recruiter during the hiring process.

  • Customer Service Consultant

    3 weeks ago

    Clayton, Australia PPG Industries Full time

    As a **Customer Service Consultant** based in **Clayton, Victoria**, you will report to the Customer Service Supervisor, Technical. You will help our customers and other PPG Business Units/Personnel achieve their business goals by providing a supportive service. LI-Hybrid **Responsibilities** - Delivering a pro-active, professional, and specialized service...

  • Customer Service Consultant

    4 weeks ago

    Clayton, Australia PPG Full time

    As a **Customer Service Consultant** based in **Clayton, Victoria**, you will report to the Customer Service Supervisor, Technical. You will help our customers and other PPG Business Units/Personnel achieve their business goals by providing a supportive service. LI-Hybrid **Responsibilities** - Delivering a pro-active, professional, and specialized service...

  • Customer Service Consultant

    1 month ago

    Clayton, Australia PPG Industries Full time

    As a Customer Service Consultant based in Clayton, Victoria, you will report to the Customer Service Supervisor, Technical. You will help our customers and other PPG Business Units/Personnel achieve their business goals by providing a supportive service.#LI-HybridResponsibilities·             Delivering a pro-active, professional, and...

  • Customer Service Consultant

    2 months ago

    Clayton, Australia PPG Industries Full time

    As a Technical Customer Service Consultant at PPG you will be required to provide Technical support to our Automotive, Refinish, Industrial & Protective Marine Coatings business units. You will work within a dedicated team to help our customers & PPG Businesses to achieve their goals by providing an accurate, timely & supportive service at all times. This is...

  • Customer Service Consultant

    3 weeks ago

    Clayton, Australia PPG Industries Full time

    As a Customer Service Consultant based in Clayton, Victoria, you will report to the Customer Service Supervisor, Technical. You will help our customers and other PPG Business Units/Personnel achieve their business goals by providing a supportive service.#LI-HybridResponsibilitiesDelivering a pro-active, professional, and specialized service by the...

  • Customer Service/scheduling Officer

    2 months ago

    Clayton, Australia Service Stream Full time

    Primary Location Clayton, VIC Job Description Summary An exciting opportunity has arisen for a Customer Service/Scheduling Officer to join ServiceStream in our Techsafe division in Clayton South, VIC About the Role Service Stream’s TechSafe division are currently seeking Customer Service/Scheduling officers to support secure, long-term Government...

  • Customer Service Consultant

    2 weeks ago

    Clayton South, Victoria, Australia PPG Industries Full time

    As a Technical Customer Service Consultant at PPG you will be required to provide Technical support to our Automotive, Refinish, Industrial & Protective Marine Coatings business units. You will work within a dedicated team to help our customers & PPG Businesses to achieve their goals by providing an accurate, timely & supportive service at all times. This is...

  • Customer Service Consultant

    2 weeks ago

    Clayton South, Victoria, Australia PPG Full time

    As a Customer Service Consultant based in Clayton, Victoria, you will report to the Customer Service Supervisor, Technical. You will help our customers and other PPG Business Units/Personnel achieve their business goals by providing a supportive service.LI-HybridResponsibilities Delivering a proactive, professional, and specialized service by the receipt,...

  • Customer Service Consultant

    4 weeks ago

    Clayton, Australia PPG Industries Full time

    **Key Responsibilities**: - Establishing proactive and professional contact with customers providing accurate information on stock availability and delivery enquiries as appropriate - Assist with processing credits as required, ensuring that due process is followed at all times - Assisting other members within the customer service team. - Attend product,...

  • Customer Service Consultant

    4 weeks ago

    Clayton, Australia PPG Full time

    **Responsibilities**: - Providing a proactive, expert, and tailored service through receiving, handling, and fulfilling customer orders and credits, guaranteeing that delivery needs are met and all processed information is precise. - Communicate with employees from various departments within the company, such as production and warehousing - Process client...

  • Customer Service Consultant

    1 week ago

    Clayton South, Victoria, Australia PPG Industries Full time

    As a Customer Service Consultant based in Clayton, Victoria, you will report to the Customer Service Supervisor, Technical. You will help our customers and other PPG Business Units/Personnel achieve their business goals by providing a supportive service.#LI-HybridResponsibilitiesDelivering a pro-active, professional, and specialized service by the receipt,...

  • Customer Service Agent

    3 weeks ago

    Clayton, Australia Kennards Hire Full time

    Customer Service Agent Clayton, VIC - Largest family-owned equipment hire company in ANZ and still growing - Culture is our secret sauce-we care about our team mates & customers like family - Ongoing training & career development opportunities Our mission is to be the best hire company in the world. We don't want to be the biggest, we want to be the best....

  • Service Technician for Inbound Customer Warranty

    2 months ago

    Clayton, Australia people2people Full time

    **THE COMPANY**: This is a global, market-leading company who have a long history in creating innovative products for recreational vehicles, boating, heating, cooling and refrigeration. They pride themselves in making mobile living easy through reliable products, outstanding service, and supporting customers along the way. **THE ROLE**: An opportunity has...

  • Service Technician for Inbound Customer Warranty

    4 weeks ago

    Clayton, Australia people2people Full time

    **THE COMPANY**: This is a global, market-leading company who have a long history in creating innovative products for recreational vehicles, boating, heating, cooling and refrigeration. They pride themselves in making mobile living easy through reliable products, outstanding service, and supporting customers along the way. **THE ROLE**: An opportunity has...

  • Customer Service Consultant

    1 week ago

    Clayton South, Victoria, Australia PPG Industries Full time

    Key Responsibilities: Establishing proactive and professional contact with customers providing accurate information on stock availability and delivery enquiries as appropriate Assist with processing credits as required, ensuring that due process is followed at all times Assisting other members within the customer service team. Attend product, system and...

  • Customer Service Consultant

    1 week ago

    Clayton South, Victoria, Australia PPG Full time

    Responsibilities: Providing a proactive, expert, and tailored service through receiving, handling, and fulfilling customer orders and credits, guaranteeing that delivery needs are met and all processed information is precise. Communicate with employees from various departments within the company, such as production and warehousing Process client orders and...

  • Junior Technical Service Officer

    1 week ago

    Clayton South, Victoria, Australia Service Stream Full time

    Description Summary An exciting opportunity has arisen for an Technical Service Officer to join Service Stream based from our Clayton South location. About the Role Service Stream's Radhaz division are currently seeking a Technical Service Officer to join our team. Reporting directly to the Technical Services Manager, you will be responsible for...

  • Customer Service

    2 weeks ago

    Clayton, Australia elle belle recruitment Full time

    Leading Gift & Toy distributor - Varied Customer Service & Sales Admin - Clayton location **The Company** This leading toy and gift wholesaler, place a strong emphasis on providing end to end customer solutions. They are currently seeking a self-motivated, enthusiastic and motivated individual, with a passion for providing sensational customer service...

  • Junior Technical Service Officer

    7 days ago

    Clayton South, Australia Service Stream Full time

    Description Summary An exciting opportunity has arisen for an Technical Service Officer to join Service Stream based from our Clayton South location. About the Role Service Stream’s Radhaz division are currently seeking a Technical Service Officer to join our team. Reporting directly to the Technical Services Manager, you will be responsible for...

  • Service Delivery Manager

    2 weeks ago

    Clayton, Australia Service Stream Full time

    Primary Location Clayton, VIC Job Description Summary Exciting opportunity for a Service Delivery Manager to join Service Stream’s Utilities division, managing a major metering contract About the Role Nature of position: Permanent, Full Time Location: Clayton Reporting Line: Operations Manager Key Responsibilities - Ensure all contractual KPI’s are...