Customer Service Consultant

1 week ago

Clayton South, Victoria, Australia PPG Industries Full time

Key Responsibilities:

  • Establishing proactive and professional contact with customers providing accurate information on stock availability and delivery enquiries as appropriate
  • Assist with processing credits as required, ensuring that due process is followed at all times
  • Assisting other members within the customer service team.
  • Attend product, system and skill training as required

Qualifications:

  • A natural problem solver and people person, you'll communicate well with stakeholders, customers and colleagues online and on the phone.
  • High level digital literacy with proficiency to navigate through multiple systems (SAP experience would be highly advantageous)
  • You'll think bigger and always look for better solutions and ways of working
  • You thrive in a collaborative, teambased environment, but also comfortable working autonomously.
  • You'll put customers first and understand the value of building positive relationships you're detailed and accountable for everything you do.

About us:



PPG:
WE PROTECT AND BEAUTIFY THE WORLD

The PPG Way
Every single day at

PPG:

We partner with customers to create mutual value.
We are insightful, dedicated and proactive. We have intimate knowledge of the market and our customers. We focus on practical solutions that make a difference.

We are "One PPG" to the world.
We are better and stronger together. We leverage our scale to reach new markets and introduce innovative technologies as we differentiate and disrupt our markets.

We trust our people every day, in every way.
We enable and empower our people to make the right decisions. We are inclusive, transparent and respectful. Our feedback is clear and actionable.

We make it happen.
We have a passion for winning. We achieve. We deliver with discipline and integrity. We bring our best energy to our work. We decide and act intelligently and quickly.

We run it like we own it.
We respect one another by being responsible and accountable. We always act in the best interest of our company, customers, shareholders and our communities.

We do better today than yesterday - everyday.
We continuously learn. We develop our people to grow our businesses.

PPG Way:
(Click here to learn more about the PPG Way)
Benefits will be discussed with you by your recruiter during the hiring process.

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