Concession Manager

2 weeks ago

Melbourne, Australia GIORGIO ARMANI AUSTRALIA PTY LIMITED Full time

**Our Story**:

- Our stores capture the essence of Giorgio Armani with a rich Italian heritage, cutting-edge luxury, and distinctive design. We are committed to a family-oriented environment where we focus on empowering, inspiring, and developing all of our team members.
- The Armani Group is a leading luxury fashion house established in 1975 by founder, Giorgio Armani. Renowned for our tailored, unstructured and mínimalist signature style, Giorgio Armani is committed to creating a unique luxury experience for each of our clients. Our extensive portfolio includes apparel, accessories, fragrance, cosmetics, and home furnishings that encapsulate the essence of style and elegance.

**About the role**:

- We are currently recruiting an individual with Premium fashion experience to join our team as a Concession Manager in our **Bourke St Melbourne David Jones Concession.**
- Drive sales by setting and achieving sales targets, monitoring key performance indicators (KPIs), and implementing strategies to maximize revenue and profitability.
- Mentor and guide the concession team to cultivate solid and long-term relationships with clients, ensuring exceptional service before, during, and after their purchase to drive customer loyalty and repeat business.
- Leading and motivating a team of Client Advisors. Providing them with guidance, coaching, and ongoing training to enhance their product knowledge, sales skills, and customer service abilities.
- Develop and maintain an in-depth understanding of Giorgio Armani products, ensuring that all Client Advisors have completed the appropriate level of training.
- Collaborate with the Merchandising and Communications Managers to plan and execute promotional activities, events, and product launches, driving foot traffic and enhancing brand awareness within the local community.
- Manage day-to-day operations, including opening and closing procedures, cash handling, security procedures, and adherence to company policies and procedures.

**Abo**ut **you**:
We are seeking an engaging, service-minded individual who is driven to achieve results and provide exceptional customer experiences. As well as this, the following skills and attributes will contribute to your success in the role:

- Experience in a luxury fashion environment.
- Strong business mindset and problem-solving skills.
- Excellent communication and presentation skills.
- Excellent time management and customer service skills.

**To **be successful you will need**:

- An ability to build rapport quickly and establish effective working relationships.
- Previous experience working in retail, with a proven track record of driving sales to achieve and exceed store KPIs and budgets.
- Previous experience in a retail store management role, with concession experience is highly regarded but not essential.
- Advanced knowledge of Microsoft Office, SAP and experience in POS systems.

**Benefits working for us**:

- Amazing development opportunities across Giorgio Armani
- Join a global fashion luxury group
- Up to 40% generous staff discount available
- Monthly commission
- Employer Assistance & Wellbeing Program
- Birthday Leave
- 8 weeks of paid Parental Leave

**Our diversity value**:
At Giorgio Armani, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Capri is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally recognized protected basis prohibited by applicable law.

  • Concession Manager

    6 months ago

    Melbourne, Australia Country Road Group Full time

    As a Concession Manager, you will be responsible for delivering the concession stores financial targets and company key performance indicators, focusing heavily on creating a warm and genuine customer service experience. This role will also build a team that is empowered to exceed. Key responsibilities - Drive a customer centric culture, creating a warm and...

  • Concession Manager

    3 months ago

    Melbourne, Australia The Talent Mill Full time

    **Now Hiring** **| Australian Luxury Brand | Chadstone** The Brand | Synonymous with Australian Luxury this established designer brand is known for its modern approach to elegance and commitment to sustainability and superior craftsmanship. In partnership with The Talent Mill Recruitment division - we are now seeking a Concession Manager to lead the team...

  • Concession Store Manager

    2 weeks ago

    Melbourne, Victoria, Australia Country Road Group Full time

    {"title": "Concession Store Manager", "content": "About the RoleWe are seeking a highly motivated and experienced Concession Store Manager to join our team at Country Road Group. As a Concession Store Manager, you will be responsible for delivering the concession store's financial targets and company key performance indicators, focusing heavily on creating a...

  • Concession Manager

    4 months ago

    Melbourne, Australia Sass & Bide Full time

    sass & bide is a highly creative Australian designer label dedicated to the strong, the obscure & the beautiful, leading the culture of fashion for bold and individualistic women. We have a exciting opportunity for an experienced **Concession Manager or Assistant Manager **to join our** Melbourne Concession Store **, who has a passion for people, styling,...

  • Concession Manager

    4 months ago

    Melbourne, Australia Sass & Bide Full time

    sass & bide is a highly creative Australian designer label dedicated to the strong, the obscure & the beautiful, leading the culture of fashion for bold and individualistic women. We have a exciting opportunity for an experienced **Concession Manager or Assistant Manager **to join our** Melbourne Concession Store **, who has a passion for people, styling,...

  • Concession Store Manager

    1 week ago

    Melbourne, Victoria, Australia Country Road Full time

    About the RoleWe are seeking a highly motivated and experienced Concession Manager to join our team at David Jones Malvern. As a Concession Manager, you will be responsible for delivering the concession store's financial targets and company key performance indicators, focusing heavily on creating a warm and genuine customer service experience.Key...

  • Concession Store Manager

    1 week ago

    Melbourne, Victoria, Australia Country Road Group Full time

    {"heading": "Concession Manager Opportunity", "subheading": "Drive Sales and Customer Satisfaction", "paragraph1": "As a Concession Manager at Country Road Group, you will be responsible for delivering exceptional customer experiences and driving sales growth in our concession stores. You will lead a team of retail professionals, empowering them to exceed...

  • Concession Store Manager

    2 weeks ago

    Melbourne, Victoria, Australia Country Road Group Full time

    Job Title: Concession Store ManagerJob Summary:We are seeking an experienced Concession Store Manager to join our team at Country Road Group. As a Concession Store Manager, you will be responsible for delivering the concession store's financial targets and company key performance indicators. You will focus on creating a warm and genuine customer service...

  • Fashion Concession Manager

    1 week ago

    Melbourne, Victoria, Australia Retailworld Resourcing PTY Ltd. Full time

    Concession Manager OpportunityWe are seeking a passionate and knowledgeable individual to lead our concession in the heart of Melbourne's city.About the RoleThis is an exciting opportunity to work with a premium female apparel brand, building strong relationships with customers and team members alike. As a Concession Manager, you will be responsible for...

  • Concession Store Manager

    2 weeks ago

    Melbourne, Victoria, Australia Country Road Full time

    About the RoleWe are seeking a highly motivated and experienced Concession Manager to join our team at Country Road. As a Concession Manager, you will be responsible for delivering the concession store's financial targets and company key performance indicators, focusing heavily on creating a warm and genuine customer service experience.Key...

  • Concession Store Manager

    1 week ago

    North Melbourne, Victoria, Australia Country Road Group Full time

    {"h1": "Concession Manager Role at Country Road Group", "p": "As a key member of our team, you will be responsible for driving the financial performance of our concession stores and delivering exceptional customer experiences. This role requires a strong leader who can inspire and empower their team to exceed targets and build a warm and genuine customer...

  • Concession Manager

    3 months ago

    Melbourne, Australia CSD Brands Full time

    **ABOUT THE ROLE**: Are you looking for a role that's more than "just a job"? We are looking for a customer service superstar to join our first concession site inside Melbourne CBD. This is a super rare and exciting opportunity for someone willing to take our brands to the next level. **ABOUT US**: CSD Brands specialises in men’s clothing, offering the...

  • Concession Manager Melbourne CBD

    2 weeks ago

    Melbourne, Victoria, Australia Retailworld Resourcing Full time

    Job Title: Concession Manager Melbourne CBDAbout the Role:We are seeking a highly motivated and experienced Concession Manager to join our team at Retailworld Resourcing. As a Concession Manager, you will be responsible for leading our concession store and driving sales growth through exceptional customer service and visual merchandising.Key...

  • Concession Store Manager

    2 weeks ago

    North Melbourne, Victoria, Australia Country Road Group Full time

    Job SummaryWe are seeking a highly skilled and experienced Concession Store Manager to join our team at Country Road Group. As a key member of our retail leadership team, you will be responsible for delivering exceptional customer experiences and driving business results in our concession stores.Key ResponsibilitiesCustomer ExperienceDevelop and implement...

  • Concession Manager Melbourne Central

    4 months ago

    Melbourne, Australia Ginger & Smart Full time

    Ginger & Smart is an Australian premium fashion brand known for creative designs for spirited individuals whose distinctive style is an expression of their individuality; combining polished looks with playful details. With passion and precision at the heart of everything we do, being a Concession Manager in our Bourke St David Jones Concession is no...

  • Country Road Concession Manager

    4 days ago

    Melbourne, Victoria, Australia Country Road Group Full time

    Country Road Concession Manager - Myer Northland VICAn exciting opportunity to lead a high-performing team in a dynamic retail environment. As a Concession Manager with Country Road, you will be responsible for driving sales growth, delivering exceptional customer experiences, and fostering a positive team culture.Key Responsibilities:Develop and implement...

  • Country Road Concession Manager

    3 days ago

    Melbourne, Victoria, Australia Country Road Group Full time

    Country Road Concession Manager - Myer Northland VICAn exciting opportunity to lead a high-performing team in a dynamic retail environment. As a Concession Manager with Country Road, you will be responsible for driving sales growth, delivering exceptional customer experiences, and building strong relationships with colleagues and customers.Key...

  • Concession Manager

    2 weeks ago

    Melbourne, Victoria, Australia Country Road Full time

    About the RoleWe are seeking a highly motivated and experienced Concession Manager to join our team at Country Road. As a Concession Manager, you will be responsible for leading a team of sales associates and driving sales growth in our concession stores.Key ResponsibilitiesBusiness Development: Identify key insights from data and reports to inform business...

  • Concession Manager

    2 weeks ago

    Melbourne, Victoria, Australia Country Road Full time

    About the Role:We are seeking a highly motivated and experienced Concession Manager to join our team at Country Road. As a Concession Manager, you will be responsible for delivering the concession store's financial targets and company key performance indicators.Key Responsibilities:Drive a customer-centric culture, creating a warm and meaningful in-store...

  • Concession Manager

    2 weeks ago

    Melbourne, Victoria, Australia Country Road Full time

    About the RoleWe are seeking a highly motivated and experienced Concession Manager to join our team at Country Road. As a Concession Manager, you will be responsible for leading a team of sales associates and driving sales growth in our concession stores.Key ResponsibilitiesBusiness Development: Identify key insights from data and reports to inform business...