Housing Manager

6 days ago

Newcastle West, Australia NSW Department of Communities and Justice Full time

Division: Homes NSW- Location: Newcastle West, NSW, AU, 2302- Req ID: 65423**Housing Manager**

**Homes NSW**
- **Location**:Newcastle****:

- **Employment type: Ongoing Full-Time**:

- **Grade: Clerk Grade 7/8**:

- **Salary: $106,025 pa - $117,363 pa plus superannuation and annual leave loading**:

- **Generous leave entitlements including flex leave**:

- **Diverse and inclusive organisation**

**About the Agency**:
Homes NSW, part of the Department of Communities and Justice, directly aids 800,000 individuals annually and extends its reach to an additional million through local programs. As a leading global provider of social housing, Homes NSW offers diverse solutions to address contemporary community needs. Through collaborative efforts with various stakeholders, we ensure safe, decent, and affordable housing for vulnerable individuals, promoting dignity, support, and sustainable futures.

**About the Role**

The Housing Manager oversees housing operations in high public housing concentration areas, focusing on access and tenancy management. This role involves leading a team to deliver housing programs locally, supporting clients at risk of homelessness.

**What you’ll do**

You'll offer expert advice to staff and clients, provide coaching and support to direct reports, conduct performance reviews, and ensure a safe and productive environment. Your responsibilities include fostering beneficial relationships for Homes NSW clients both internally and externally.

This role is also responsible for delivering business outcomes within agreed timeframes and quality standards, duties include:

- Monitoring of service standards and manage Key Performance Indicators
- Provide expert and reliable, rapid advice on relevant operational policies to internal and external stakeholders
- Compliance with legislation and policy requirements and to support team performance and reporting
- Assistance with complex service issues and policy interpretation

**What we’re looking for**

This role requires a well-organized individual who can:

- Excels in multitasking and thrives in challenging situations, adapting to changing priorities effortlessly.
- Possesses exceptional problem-solving skills and embraces innovative thinking to overcome obstacles.
- Inspires and motivates teams, fostering an environment where sustainable and successful client outcomes are the norm.
- Communicates effectively, sharing detailed specialist knowledge with various stakeholders to drive positive change.
- Develops strategies to instil a culture of growth and progress.
- Manages resources wisely, working within budget constraints to maximize impact.
- Ensures teams operate in compliance with legislation and policy requirements, even in high-pressure environments.

Supports team leaders in nurturing staff, strategic planning, and enhancing performance.
- Champions process and system changes, embracing the dynamic nature of our environment.

Download the role description.

**What We Offer**

We offer a variety of benefits, including:

- A challenging and rewarding career
- Flexible, autonomous work environment
- Competitive pay and conditions
- Training and development opportunities to build and maintain capabilities
- Health & Wellbeing and Employee Assistance Programs.

Want more information? Visit our website to see more information on Working for us.

**We do work that really matters**

Working for the Department of Communities and Justice (DCJ), Homes NSW provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

**Essential requirements**
- The successful applicant must have a minimum P2 valid driver’s licence

**Are you ready to join us?**

Click apply, attach a cover letter (maximum 2 pages) outlining how you meet the requirements of the role as well as an up-to-date resume (maximum 3 pages).

**Applications close **Sunday, 24th March 2024 at 11:59pm AEST.

**Got a question?**

Visit Recruitment adjustments on the DCJ website to learn more.

**Inclusion and Diversity lies at the heart of how we recruit**

We continue to hire great people with a wide variety of skills, experience, and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers, and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

**Other Information**

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Your recruitment journey on the DCJ website.

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