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Fulfilment Officer

4 weeks ago


Toowoomba, Australia Heritage Bank Full time

Then, Now, Always - Since 1875 Heritage has been about putting ‘People First’._
- Permanent Full Time position and a 6 month Full Time contract
- Broad scope for career development within an established and supportive team
- Multiple award-winning employer of choice headquartered in Toowoomba

**About the role**:
Many of our members become familiar with the Heritage brand through our award-winning loan products - from personal lending to mortgages. Within the Lending Operations department, our established and knowledgeable
- **Fulfilment - New Lending **team are absolutely crucial in ensuring that day-to-day lending activities run smoothly, contributing to a seamless and positive experience for our members.
- As a
- **Fulfilment Officer** you’ll be working as part of an easy-going, close-knit team, working on a range of tasks associated with new mortgage lending including purchases, refinances and construction files. Your role is instrumental to the day-to-day running of the Bank, making sure that borrowers’ pre-settlement loan requests are processed in line with internal policy and regulatory requirements.
- Ensure the accurate and timely preparation of all loan documentation
- Confirm satisfaction of loan file documentation and conditions. Including but not limited to preparation and settlement of new loan files, liaising with customers, solicitors and third parties to arrange settlements and ensuring the Bank’s mortgage interest has registered.

This is a ‘back-of-house’ position, but one in which our ‘People First’ philosophy truly comes to the fore and our customers’ needs are the utmost priority - helping Heritage members realise their financial dreams while embodying our core values of Courage, Integrity, Passion and Respect. You’ll work alongside experienced team members who readily share knowledge and will support you to be successful in your role.**What we are looking for**:
As you’ll be working with new loans, this is naturally a deadline-driven environment and so excellent time management and prioritisation skills are essential, as is close attention to detail and an understanding of the importance of accuracy. You will have experience working in a corporate office / administrative capacity.
- You will need to be a team player who brings a ‘can-do’ attitude and enjoys working collaboratively towards common goals.
- Knowledge and experience in banking and / or conveyancing would be advantageous for this position, although extensive training will be provided - so it’s important that you’re enthusiastic about learning and growing in your role. You quickly adapt to new systems, technologies and processes.
- In return, there’s plenty of scope for career development within this team and endless opportunities to pick up new skills.**Location**:
This position is based within Heritage’s Fulfilment team at our Head Office in Toowoomba, Queensland; however, Heritage is proud to offer hybrid working arrangements, recognising the importance of flexibility in enabling people to achieve their personal and professional best.
- Toowoomba is a thriving regional city located approximately 90 minutes west of Brisbane. Many professionals are already making the “tree change” and reaping the lifestyle benefits of Toowoomba’s leafy suburbs, which offer outstanding education, health and cultural facilities and significantly lower property and living costs than in the capital cities.**How to apply**:
At Heritage Bank, we are building an inclusive and diverse workforce that better reflects the communities we serve. If you have any special requirements or would like to recommend adjustments to the recruitment and selection process, please let us know.
- If you like what you have read and we sound like a good fit, we’d love to hear from you - click on the- Our Talent Acquisition team and hiring managers request no unsolicited resumes or approaches from recruitment agencies. Heritage Bank is not liable for any fees related to unsolicited resumes._

**Job Expires**
- 12/01/2023


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