Front Office Manager

5 months ago

Hobart, Australia Marriott International, Inc Full time

**Job Number** 24016721

**Job Category** Rooms & Guest Services Operations

**Location** The Tasman a Luxury Collection Hotel Hobart, 12 Murray Street, Hobart, Tasmania, Australia VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Management

The Tasman, a Luxury Collection Hotel, Hobart is located just steps from Hobart’s waterfront and the city’s top restaurants and attractions. The Tasman is a unique combination of Modern Contemporary, Art Deco and Heritage architecture. Presenting 152 luxuriously appointed guest rooms and suites with carefully restored features and adorned with exclusive art pieces from local artists, The Tasman reflects the true spirit of the destination.

**The Opportunity**

The Tasman Hobart is now searching for a **Front Office Manager (Full time)** to assist leading the team. This role would ideally suit someone wanting to step up in their career in a luxury hotel environment.

**Key Accountabilities**
- Effectively monitoring the operations of the front office department; including providing support and guidance to fellow associates to ensure a successful and effective operation
- Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
- Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures.
- Mentoring and training fellow Front office team in OPERA and hotel operations
- Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.
- Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.
- Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others

**Profile**
- Previous experience in similar role in a luxury hotel
- OPERA experience
- Managerial experience in leading a team
- Excellent Customer Service Skills
- Outstanding time management and organizational skills.
- Proven ability to work under pressure
- Full working rights in Australia essential to be considered for the role
- Must have the flexibility to work on a 24-hour rotating roster including public holidays and weekends.

**To Apply**

If you are truly passionate about delivering the highest standards and want to be part of a diverse team who deliver exceptional hospitality, then please enquire today.

**Rewards for work, benefits for your lifestyle**
- You will join a supportive, progressive and highly experienced team
- You can be part of something unique
- A variety of generous benefits and discounts for Associates, Family and Friends across all Marriott properties worldwide
- Vast career and learning and development opportunities
- Wellbeing programs and initiatives
- Enjoy a relaxed lifestyle with easy access to world-class events like Mona Foma, Taste of Tasmania and Sydney to Hobart yacht race (just to name a few)

**Connect your passions with a rewarding opportunity.**
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand - a collection of Europe's most celebrated and iconic properties - serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.

From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale - a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International.
**Be** where you can do your best work,
**begin** your purpose,
**belong** to an amazing global team, and
**become** the best version of you.

  • Front Office Duty Manager

    3 weeks ago

    Hobart, Tasmania, Australia Marriott Full time

    About the RoleThe Tasman, a Luxury Collection Hotel, Hobart, is seeking an experienced Front Office Duty Manager to oversee the smooth operation of our front desk processes. As a key member of our team, you will be responsible for ensuring seamless guest experiences, managing administrative tasks, and providing exceptional customer service.Key...

  • Front Office Manager

    5 months ago

    Hobart, Australia Crowne Plaza Hotels & Resorts Full time

    Crowne Plaza Hobart are looking for a true Hospitality professional to deliver our Purpose - True Hospitality for Good. Reporting to the Hotel Operations Manager, this is a leadership role managing the areas of front office, concierge, and valet services. **Every day is different, but you’ll mostly be**: - Managing, coaching and rostering your team to...

  • Front Office Team Member

    4 weeks ago

    Hobart, Tasmania, Australia Wrest Point Full time

    We're passionate about creating a great work environment at Wrest Point, where you can learn and grow with our team. As a Front Office Team Member, you'll have the opportunity to work across various positions, including managing reservations, conducting night audits, and assisting guests as a porter or front desk receptionist.Key responsibilities...

  • Front Office Receptionist

    6 months ago

    Hobart, Australia Discovery Parks Full time

    **About Us**: G’day Group comprises leading Australian tourism brands in Discovery Parks, Resorts and the loyalty program G'day Rewards. Employing more than 2000 people Australia-wide, G’day Group has the largest park network in the country, offering an amazing customer journey. Discover the essence of Tasmania with two exceptional locations from...

  • Front Office Supervisor

    6 months ago

    Hobart, Australia Crowne Plaza Hotels & Resorts Full time

    **What is the job?** The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Front Office Supervisor, you’ll lead the team delivering True Hospitality to anyone walking into the hotel and oversee the daily operations of the Lobby and our team of Concierge. You’ll assist the Duty Managers and Hotel Services...

  • Front Office Receptionist

    6 months ago

    Hobart, Australia TFE Hotels Full time

    We’re looking for a Front Office Receptionist with a twist at Vibe Hotel Hobart. For starters, you’ll love putting others first and you’re smiling when they are - you’re the definition of a people person. Being the go-to for guests, managing admin and giving real local advice is all part of the deal. A magnet for happiness, you hold the secrets to...

  • Front Office Receptionist

    3 months ago

    Hobart, Australia Discovery Parks Full time

    Located in Hobart, TAS - Opportunity to join a fun, talented Team with an Industry leader - Enjoy discounts across the 300+ G'day Group network of holiday parks **About Us**: G’day Group comprises leading Australian tourism brands in Discovery Parks, Resorts and the loyalty program G'day Rewards. Employing more than 2000 people Australia-wide, G’day...

  • Front Office Duty Manager

    4 weeks ago

    Hobart, Tasmania, Australia Marriott Full time

    Front Office Duty Manager OpportunityThe Tasman, a Luxury Collection Hotel, Hobart is a unique combination of Modern Contemporary, Art Deco, and Heritage architecture. We are seeking a skilled Duty Manager to join our team and deliver exceptional guest experiences while undertaking administrative and communication duties.Key ResponsibilitiesProcess guest...

  • Front Office Team Member

    4 weeks ago

    Hobart, Australia Wrest Point Hobart Hotel Full time

    **Job no**: 502532 **Work type**: Casual **Location**: Hobart **Categories**: Front Office/Reception **We can’t wait to meet you at Wrest Point!** We're not just passionate about giving our customers a good time; we're all about making work enjoyable for our team too. You'll be part of a great bunch of people, learning as you go, and have opportunities...

  • RACV Hobart Hotel Front Office Receptionist Opportunity

    5 days ago

    Hobart, Tasmania, Australia RACV Full time

    About the RoleWe are seeking a motivated and hardworking individual to join our team as a Front Office Receptionist at RACV Hobart Hotel. As a key member of our front desk team, you will be the first point of contact for our members and guests, providing exceptional customer service and ensuring a seamless check-in and check-out experience.

  • Front of House Supervisor

    5 months ago

    Hobart, Australia The National Trust of Tasmania Full time

    **NATIONAL TRUST OF AUSTRALIA (TASMANIA)** **Role**: Front of House Supervisor **Property**: Penitentiary Chapel Historic Site **Standard hours of work**: 15 hours per week [Tuesday to Sunday] **Reporting manager**: Property Manager - South **Overview of organisation** National Trust Tasmania is part of an international conservation movement that began...

  • Front Desk Ambassador

    7 days ago

    Hobart, Tasmania, Australia MOVENPICK Full time

    Unlock Your Potential in HospitalityWe are seeking a highly motivated and customer-focused Front Desk Ambassador to join our team at Mövenpick. As a key member of our front office team, you will be the first point of contact for our guests and play a critical role in ensuring their stay with us is memorable and enjoyable.

  • Front Office Receptionist

    5 months ago

    Hobart, Australia RACV Full time

    **A day in the life** RACV Hobart Hotel is a 125-room hotel located on Collins Street right in the heart of Hobart city. Inside is small restaurant and bar, lounge area and two function spaces that hold around 100 guests each. There is also a gym and underground carpark for our guests to utilise. As a Front Office Receptionist, you will be the face and...

  • Front Office Duty Manager

    1 month ago

    Hobart, Australia Marriott International, Inc Full time

    **Additional Information** **Job Number**24170517 **Job Category**Rooms & Guest Services Operations **Location**The Tasman a Luxury Collection Hotel Hobart, 12 Murray Street, Hobart, Tasmania, Australia, 7000 **Schedule**Part Time **Located Remotely?**N **Position Type** Management The Tasman, a Luxury Collection Hotel, Hobart is located just steps from...

  • Front Office Duty Manager

    2 months ago

    Hobart, Australia Marriott International, Inc Full time

    **Job Number** 24170517 **Job Category** Rooms & Guest Services Operations **Location** The Tasman a Luxury Collection Hotel Hobart, 12 Murray Street, Hobart, Tasmania, Australia VIEW ON MAP **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Management The Tasman, a Luxury Collection Hotel, Hobart is located just steps from...

  • Front Office Duty Manager

    4 weeks ago

    Hobart, Australia Marriott Full time

    The Tasman, a Luxury Collection Hotel, Hobart is located just steps from Hobart’s waterfront and the city’s top restaurants and attractions. The Tasman is a unique combination of Modern Contemporary, Art Deco and Heritage architecture. Presenting 152 luxuriously appointed guest rooms and suites with carefully restored features and adorned with exclusive...

  • Front Office Representative

    3 weeks ago

    Hobart, Tasmania, Australia Hilton Hotels Full time

    About the Role:A Guest Service Agent provides exceptional reception services to our valued guests, ensuring a seamless and memorable experience from check-in to check-out. The ideal candidate will possess a positive attitude, excellent communication skills, and a commitment to delivering a high level of customer service.Key Responsibilities:• Provide...

  • Front Office Team Member

    4 weeks ago

    Hobart, Australia Wrest Point Full time

    We can’t wait to meet you at Wrest Point! We're not just passionate about giving our customers a good time; we're all about making work enjoyable for our team too. You'll be part of a great bunch of people, learning as you go, and have opportunities to grow your career. Plus, with stunning views of Mount Wellington and the Derwent River, working here feels...

  • Luxury Hotel Front Desk Supervisor

    1 day ago

    Hobart, Tasmania, Australia Marriott Full time

    The Tasman, a Luxury Collection Hotel, is located in the heart of Hobart's waterfront, offering stunning views and luxurious accommodations. As a Front Office Duty Manager, you will be responsible for delivering exceptional guest experiences while maintaining seamless day-to-day operations.Key Responsibilities:Manage all aspects of front office operations,...

  • Front Desk Administrative Assistant

    1 week ago

    Hobart, Australia Driver Hire Full time

    Job Summary: Driver Hire is seeking a competent and enthusiastic Front Desk Administrative Assistant to join a reputable company in Brighton. The ideal candidate will be the first point of contact for clients, visitors, and employees, providing exceptional customer service and administrative support. The Front Desk Administrative Assistant will handle a...