Service Manager

6 months ago

Penrith, Australia Phil Terry Health Care Services Full time

Phil Terry Health Care provides disability support services by maintaining high values and client focus.

Phil Terry Health Care was established to help you reach a comfortable living environment to make your life easier. We are proud of our professional experienced staff who provide personalised care and create a warm friendly atmosphere. Our staff are trained to be capable, responsible and aware of your needs.

The primary objectives of the Service Manager for Community Access and Complex Care Participants are to provide effective leadership and supervision of care teams, ensure the provision of high-quality, person-centred care to individuals with complex care needs in the community, and coordinate comprehensive care services. This includes creating individualised care plans, optimising resource allocation, monitoring and improving service quality, and fostering collaboration among various stakeholders, all while adhering to regulatory and compliance requirements. The Service Manager plays a pivotal role in enhancing the well-being and quality of life for the program's participants while maintaining a supportive and efficient work environment for the care team.

Key Responsibilities and Brief Description of Duties

**Team Leadership and Supervision**:

- Lead and manage a team of care providers, including recruitment, training, and performance evaluation.
- Foster a positive and inclusive work environment that promotes teamwork and professional development.

**Participant Care Coordination**:

- Collaborate with healthcare professionals, social workers, and other stakeholders to create individualised care plans for complex care participants.
- Ensure participants have access to a range of community resources and support services to meet their unique needs

**Quality Assurance and Compliance**:

- Monitor and evaluate the quality of care provided, ensuring compliance with industry standards and regulatory requirements.
- Implement and maintain policies and procedures to ensure the safety and well-being of participants.

**Financial Management**:

- Monitor and evaluate the quality of care provided, ensuring compliance with industry standards and regulatory requirements.
- Implement and maintain policies and procedures to ensure the safety and well-being of participants.

**Data and Documentation**:

- Monitor and evaluate the quality of care provided, ensuring compliance with industry standards and regulatory requirements.
- Implement and maintain policies and procedures to ensure the safety and well-being of participants.

**Communication and Collaboration**:

- Monitor and evaluate the quality of care provided, ensuring compliance with industry standards and regulatory requirements.
- Implement and maintain policies and procedures to ensure the safety and well-being of participants.

**Continuous Improvement**:

- Monitor and evaluate the quality of care provided, ensuring compliance with industry standards and regulatory requirements.
- Implement and maintain policies and procedures to ensure the safety and well-being of participants.

**Salary**: $75,000.00 - $95,000.00 per year

**Benefits**:

- Referral program

Schedule:

- 8 hour shift

Supplemental pay types:

- Bonus
- Performance bonus

Work Authorisation:

- Australia (preferred)

Ability to Commute:

- Penrith, NSW (required)

Ability to Relocate:

- Penrith, NSW: Relocate before starting work (required)

Work Location: In person

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