Service Coordinator

7 months ago

Penrith, Australia Australian Unity Full time

The Home Health service program delivers in-home support services to aging clients to help them live independently, supported and empowered, within their own homes and communities.

**About Your New Role**

As a **Service Coordinator** you will be the primary point of contact for our customers and your own team of Care Workers for the** **Penrith, NSW Branch**.

Your key objective will be to manage a portfolio of approximately 150 customers receiving In-Home care and to lead a team of Care Workers, who deliver our services across Domestic Support, Social Services and Personal Care.

You will enjoy being active in your local community meeting with clients and their families. You will also be a real enabler for your team of Care Workers to deliver the BEST in tailored services and care, which truly empowers clients to be living at home both happily and safely.

**You will lead and manage the following**:

- Manage and lead a Home Care service team, including the operational leadership of a team of Care Workers.
- Assist the Branch Manager with overall leadership support for the area, it’s staff and clients
- Ensure excellence in client service delivery, including managing the assessment of client care and goal planning and the successful on-boarding of new clients.
- Managing client escalations and complaints to a high level of resolution.
- Developing exceptional relationships with both existing and new clients and their families.
- Developing effective collaborative relationships with other relevant service providers, including Community Support, Clinical and Allied Health services.

**About You**:

- Previous experience managing a service area or program within a Health Care, Aged Care or Community Service organisation
- Strong and proven People Leadership experience, developing and maintaining high level team performance will be pivotal for this position.
- Experience with managing remote direct reports and a dispersed workforce would be highly regarded
- Proven experience in coaching and developing individual and team performance
- Experience managing a high-volume client caseload, including complex client care needs, service allocation, compliance, and case management
- Some knowledge of Home Care Packages would be highly beneficial
- All Australian Unity Employees must be fully vaccinated for COVID19 with a minimum of 2 doses

**Why Join Us**:

- Yearly Paid Community, NAIDOC and Wellbeing days
- Competitive Remuneration
- Use of shared branch vehicle for client visits and business
- Fitness Passport - a discounted workplace health and fitness program for eligible employees
- 14 weeks paid parental leave - equal benefit for both parents
- Bump to Baby program - a support service connecting you to a team of maternal health experts, midwives, and nurses
- Flexible Work Options - Including Work from Home days
- Supported learning and career development including access to our suite of LinkedIn Learning courses and Australian Unity’s Employee Learning platform
- Access to a range of great staff discounts on Australian Unity Financial Services products, including attractive discounts on Private Health Insurance

  • Service Coordinator

    7 months ago

    Penrith, Australia Australian Unity Full time

    The Home Health service program delivers in-home support services to aging clients to help them live independently, supported and empowered, within their own homes and communities. **About Your New Role** As a **Service Coordinator** you will be the primary point of contact for our customers and your own team of Care Workers located at **Penrith,...

  • Customer Service Coordinator

    7 months ago

    Penrith, Australia Capral Full time

    Competitive salary Non-customer facing role Exceptional Benefits A great opportunity now exists for an experienced Customer Service Coordinator to join our small and friendly team. **WHAT'S ON OFFER**: a range of amazing employee benefits inclusive of paid parental leave a friendly and supportive team environment genuine Opportunity for Development and...

  • Customer Service Coordinator

    7 months ago

    Penrith, Australia Capral Full time

    Competitive salary - Non-customer facing role - Exceptional Benefits **A great opportunity now exists for an experienced Customer Service Coordinator to join our small and friendly team.** **WHAT'S ON OFFER**: - a range of amazing employee benefits inclusive of paid parental leave - a friendly and supportive team environment - genuine Opportunity for...

  • Customer Service Coordinator

    4 months ago

    Penrith, Australia Capral Full time

    **Location**: PENRITH **Salary**: Competitive **Role**: Non-customer facing **Benefits**: Exceptional A great opportunity now exists for an experienced Customer Service Coordinator to join our small and friendly team. **WHAT'S ON OFFER**: - a range of amazing employee benefits inclusive of paid parental leave - a friendly and supportive team...

  • Customer Sales

    7 months ago

    Penrith, Australia Capral Full time

    Competitive salary + sales bonus scheme - Non-customer facing role - Exceptional Benefits **A great opportunity now exists for an experienced Customer Service Coordinator to join our small and friendly team.** **WHAT'S ON OFFER**: - a range of amazing employee benefits inclusive of paid parental leave - a friendly and supportive team environment - shift...

  • Coordinator

    2 months ago

    Penrith, Australia Platform Youth Services Full time

    **Coordinator - Specialist Homelessness Service (SHS)** - Not-for-Profit. Help for Young People 12 - 25 to participate in social, economic and community life. - Permanent Part time - 35 hours per week, Monday - Friday - SCHADS Award - CASH Employee Level 4, commencing $53.84 per hour - Australian Citizens and Permanent resident holders only - **First Nations...

  • Support Coordinator

    6 months ago

    Penrith, Australia Flourish Australia Full time

    **Use your passion for mental health and play a key role in the Psychosocial Support Program as a service navigator across the Nepean and Blue Mountains region!**: **Flourish Australia has an exciting opportunity for a Support Coordinator to join our established team!** The position available is: - **Ongoing Part-time (**38 hours per fortnight)**: -...

  • Team Coordinator or Team Coordinator, Peer

    7 months ago

    Penrith, Australia Flourish Australia Full time

    **Use your supervisory skills to lead a team of Peer and Mental Health Workers working in a leading For-Purpose mental health organisation**: - **Salary starting at $82,000 per annum plus super with generous leave provisions and tax-free benefits**: Flourish Australia has an exciting opportunity for a **Team Coordinator or** **Team Coordinator - Peer...

  • Funeral Service Coordinator

    4 weeks ago

    Penrith Municipality, Australia Invocare Full time

    Company Overview">We are White Lady Funerals, part of InvoCare, a leading provider of funeral and memorial services in Australia, New Zealand, and Singapore. Our team is dedicated to helping families celebrate the lives of their loved ones with dignity and respect.SalaryThe estimated annual salary for this role is $60,000 - $80,000, depending on experience...

  • Membership Coordinator

    4 months ago

    Penrith, Australia Penrith Rugby League Full time

    We have an exciting opportunity available for energetic and passionate individuals to join the Penrith Panthers Membership team, as a Membership Coordinator, on a part time basis. You will be an exceptional team player with strong product knowledge and will thrive to make sure our members are the number one priority. You will be responsible for the...

  • Funeral Services Coordinator

    4 weeks ago

    Penrith Municipality, Australia Invocare Full time

    As a Funeral Arranger at InvoCare, you will have the opportunity to make a meaningful impact in your local community.About the RoleThe ideal candidate will possess a strong customer service ethos and pride themselves on delivering exceptional service, problem-solving, and customer satisfaction. They will be professional, empathetic, and compassionate, with...

  • Ndis Support Coordinator

    7 months ago

    Penrith, Australia RIGHTWAY CARE Full time

    Job - Support co-ordinator Casual role Currently Rightwaycare does not have any participant but looking for participant and once we get any participant Job would fill up.. Ø assist participants in successfully coordinating their support needs and in achieving outcomes of their NDIS plan; Ø provide support coordination within agreed timeline; Ø provide...

  • Ndis Support Coordinator

    6 months ago

    Penrith, Australia Flourish Support Services Full time

    **About Us**:** Flourish Support Services** is a distinguished NDIS provider with a solid foundation in delivering exceptional services across Queensland and New South Wales. Our team of experienced and qualified support workers is dedicated to enhancing the quality of life for our clients through a comprehensive suite of services including: - Assistance...

  • Support Coordinator

    6 months ago

    Penrith, Australia The Benevolent Society Full time

    **Full time position based in Penrith**: - ** $80k - $93k inclusive of Super + Salary Packaging**: - **Flexible Friendly organisation, Hybrid work options available** **Our Organisation** The Benevolent Society’s vision is to build a just society where all Australians can live their best life. For more than 200 years we have supported people at the...

  • Operations Coordinator

    7 months ago

    Penrith, Australia Collar Group Full time

    $80,000 - $100,000 pa (depending on exp) + super - Promotional Opportunities - career advancement - Safety first policy with an inclusive and diverse culture **About Our Client**: Our client is a leading player in the excavation and construction sector, renowned for their unwavering commitment to delivering top-notch services and exceptional outcomes. With...

  • Community Development Coordinator Headspace

    7 months ago

    Penrith, Australia Uniting Full time

    Lead / Support the development, implementation, & evaluation of the community development strategy within the headspace services. The program helps people living with severe mental illness in Western Sydney to access short-term care to improve their wellbeing. - **Full time in Penrith**: - **Be an active member of multi-disciplinary team - community mental...

  • Fire Safety Project Coordinator

    4 months ago

    Penrith, Australia Penrith City Council Full time

    About the role We are seeking an enthusiastic and motivated individual with high level fire safety and/or Building Code of Australian skills and knowledge on a temporary full-time basis for up to 2 years. This position will coordinate Council's Fire Safety Program to ensure compliance with legislative requirements.  Essential Criteria Tertiary...

  • Team Coordinator

    6 months ago

    Penrith, Australia Goodradigbee Cultural and Heritage Aboriginal Corporation Full time

    **Team Coordinator - Residential Care - _Targeted Position_** **Goodradigbee Cultural & Heritage Aboriginal Corporation** - **Full Time | Permanent, Ongoing | Penrith, NSW** **ABOUT US** **Our Purpose** Our organization is dedicated to delivering culturally appropriate support services to Aboriginal and Torres Strait Islander families and communities. We...

  • Team Coordinator

    6 months ago

    Penrith, Australia Goodradigbee Cultural and Heritage Aboriginal Corporation Full time

    **Team Coordinator - Residential Care - _Targeted Position_** **Goodradigbee Cultural & Heritage Aboriginal Corporation** - **Full Time | Permanent, Ongoing | Penrith, NSW** **ABOUT US** **Our Purpose** Our organization is dedicated to delivering culturally appropriate support services to Aboriginal and Torres Strait Islander families and communities. We...

  • Work Health and Safety Coordinator

    6 months ago

    Penrith, Australia Nepean Blue Mountains Local Health District Full time

    **Employment Type**: Permanent Part Time **Position Classification**: Health Manager Level 2 **Location**: Station St Penrith **Remuneration**: $53.53 - $63.16 per hour **Hours Per Week**: 32 **Requisition ID**: REQ497484 **Applications Close**: 06/07/2024 - With _**_CORE_**_ Values of _**_C_**_ollaboration, _**_O_**_penness, _**_R_**_espect and...