Service Support Officer

6 days ago

Penrith, Australia HammondCare Full time

**Undertake a key role in the HammondCare At Home frontline care team, providing reliable office-based support for Care Managers, clients and their representatives**
- Fixed-term 12 month full-time position with guaranteed hours and stability in our Home Care team
- Maximise your take-home pay with NFP salary packaging
- Enjoy a work-life balance with Monday-Friday operating hours

***Service Support Officer - what's involved in the role?**:
The SSO undertakes a key role in the HammondCare At Home frontline care team, providing reliable office-based support for Care Managers, clients and their representatives. **The role is offered on a 12 month fixed-term full-time basis and is located at our HammondCare At Home office in Western Sydney**
- The SSO manages administrative tasks related to care workers, including timesheets, ordering personal protective equipment and Care worker equipment
- The SSO is responsible for staff and client changes, payroll and client documentation, ordering and expensing stock and equipment and staff working validations, in consultation with Care Managers.
- Ensures that all client contact is documented in the client management system and reported to the relevant Case Manager, as appropriate.
- Manage incoming enquiries promptly and escalate as appropriate.
- Administrative tasks related to clients, taking phone calls, ordering stock and equipment, filing, costing invoices and preparing documentation for Client assessments
- Admissions Service Support Officer (regional)
- specialised in Admissions, new enquiries, managing MAC databases.

***What do you need to apply?**:

- Background/experience or qualifications in Administration with demonstrated experience in customer service.
- Commitment to excellence in customer service principles to ensure the consistent provision of exceptional service to internal and external stakeholders.
- Excellent oral and written communication with the ability to record, report and maintain information
- Demonstrated ability to use initiative and problem solve with limited supervision
- Ability to work independently and as part of a team.

***About HammondCare**:
HammondCare specialises in Aged and Dementia Care, Palliative Care, Rehabilitation, Mental Health services for older people, and other related Health and Aged Care services. HammondCare seeks to embed evidence-based best practices in its services and we provide these services through Home Care, Sub-Acute Hospitals and Residential Aged Care.

***Culture**:
HammondCare At Home has a relationship-based approach to care, and our team members take the time to fully understand the individual needs of every person we care for.

***Benefits - What’s in it for you?**:

- Maximise your take-home pay with NFP salary packaging
- HammondCare offers its staff excellent training & career development opportunities
- Full training is provided with local offices, local managers and a 24/7 support line
- Paid Bonus Schemes I.e. Refer a Friend
- Supportive arrangements during the pandemic, including COVID-19 Special Leave if required to isolate, additional paid screening time each shift and full supply of all PPE
- All short-listed applicants for these positions will be asked to consent to a criminal record check and reference checks as part of the pre-employment checking process._
- HammondCare is committed to creating an inclusive workplace that promotes and values diversity and inclusion. We thrive on creating an equal employment environment where everyone from any background can be themselves._

  • Administration Support Officer

    5 months ago

    Penrith, Australia Flourish Australia Full time

    Flourish Australia has an exciting opportunity for an **Administration Support Officer **to join our **Penrith** team! The position available is: - **Ongoing Part-time (68.4 hours per fortnight)**: - **Working between Monday and Friday**: - Based at **Penrith**: - **Level 3** on the Flourish Australia Enterprise Agreement (2018) equivalent to **$36.00 -...

  • Ndis Support Coordinator

    5 months ago

    Penrith, Australia Flourish Support Services Full time

    **About Us**:** Flourish Support Services** is a distinguished NDIS provider with a solid foundation in delivering exceptional services across Queensland and New South Wales. Our team of experienced and qualified support workers is dedicated to enhancing the quality of life for our clients through a comprehensive suite of services including: - Assistance...

  • Customer Service Officer

    2 months ago

    Penrith, Australia YMCA NSW Full time

    **Date**:11 Sep 2024 **Location**: Penrith, AU **Company**:YMCA NSW - **Be a part of creating great experiences for members of our community**: - **Provide first class service to all members and guests**: - **You will be the first and last person our members see in our facility** Our customer service officers are passionate about creating awesome...

  • Aboriginal Administration Support Officer

    1 month ago

    Penrith, Australia Nepean Blue Mountains Local Health District Full time

    **Employment Type**: Permanent Full Time **Position Classification**: Administration Officer Level 4 **Location**: Lemongrove Campus **Remuneration**: $69,840.79 - $71,439.54 per annum **Hours Per Week**: 38 **Requisition ID**: REQ522507 **Applications Close**: 17/10/2024 **This is an Identified Aboriginal/Torres Strait Islander Position. Applicants for...

  • Customer Service Officer

    5 months ago

    Penrith, Australia Bank of Queensland Full time

    **About the Role** - Seeking passionate Customer Service Officer to join the BOQ team - Positive workplace culture | Future career development opportunities - Flexible workplace & Collaborative Team | One of the most successful and long-standing branches in NSW! - Owner Managed Branch, Central Penrith CBD location - Public transport accessible As the...

  • Administrative Support Officer

    1 day ago

    Penrith Municipality, Australia Laser Electrical Australia Full time

    Role OverviewWe are seeking an experienced Administrative Support Officer to join our team at Laser Electrical & Communications Penrith. As a key member of our administration team, you will play a vital role in ensuring the smooth operation of our office.Job DescriptionReception Duties: Provide exceptional customer service, answering phone calls, receiving...

  • Service Advisor/office Administrator Wanted

    2 months ago

    Penrith, Australia Ultra Tune Penrith Full time

    Ultra Tune Penrith is looking for an organized and customer-focused **Service Advisor/Office Administrator** to manage bookings and handle the day-to-day administrative tasks in our busy workshop. If you enjoy working in a fast-paced environment and have a passion for customer service and organization, we want to hear from you! **What We Offer**: - A...

  • Project Support Officer

    7 months ago

    Penrith, Australia Goal Group Full time

    **About us** Goal Group is a veteran run Professional Services business, providing support services to some of the largest acquisition and sustainment projects in the Australian Defence industry. We provide our employees with a range of Defence career opportunities, where personal contributions are recognised and celebrated. Retaining our highly valued...

  • Administrative Support Officer

    3 weeks ago

    Penrith Municipality, Australia Uniting Full time

    About the Role:We are seeking an enthusiastic and flexible person with excellent office administration skills to assist our headspace and LikeMind services with casual administration support.This is a fantastic opportunity for someone looking to either gain experience in the mental health/NGO field, further their experience or someone looking for a role that...

  • Administrative Support Officer

    1 month ago

    Penrith Municipality, Australia Ashdown People Full time

    {"title": "Administrative Support Officer - Lithgow Correctional Centre", "subtitle": "Join our team as an Administrative Support Officer at Lithgow Correctional Centre", "content": "We are seeking an enthusiastic and detail-oriented Administrative Support Officer to join our team at Lithgow Correctional Centre. As an Administrative Support Officer, you will...

  • Aboriginal Service Support Specialist

    1 month ago

    Penrith, Australia NSW Department of Communities and Justice Full time

    Division: Homes NSW- Location: Penrith, NSW, AU, 2750- Req ID: 70219**Aboriginal Service Support Specialist** - **Temporary Fulltime role available until June 2027**: - **Industry leading training with ongoing career development and support**: - **Penrith location with flexible work arrangements**: - **Salary - Clerk Grade 7/8 - $106,025 - $117,363 plus...

  • Maintenance Services Officer

    7 hours ago

    Penrith Municipality, Australia APS Full time

    Company Overview:As an APS 5 Maintenance Services Officer, you will contribute to the logistics and fleet maintenance support systems for Defence equipment at Joint Logistics Unit (Victoria).About the Role:You will work collaboratively with Industry Partners to meet compliance standards. In this role, you will have a direct impact on delivering capability...

  • Operations Support

    5 months ago

    Penrith, Australia Be Recruitment Group Full time

    Part time permanent positition based in Penrtih with flexibility with hours - ADO, salary packaging and working from home arrangement - Supportive and collaborative team **About the Role**: Join a Mental Health Specialist Not for Profit as an Operational Support Officer, contributing to the delivery of high-quality mental health services for adults. This...

  • Administrative Support Officer

    3 weeks ago

    Penrith Municipality, Australia Uniting Full time

    About the Role:We are seeking an enthusiastic and flexible person with excellent office administration skills to assist our headspace and LikeMind services with casual administration support.Key Responsibilities:Providing daily administrative on-site support to staff, private practice and consortium members.Answering incoming phone calls and welcoming...

  • Administrative Support Officer

    4 weeks ago

    Penrith Municipality, Australia Ashdown People Full time

    About the RoleWe are seeking a highly motivated and organized Administrative Support Officer to join our team at Lithgow Correctional Centre. As a key member of our administration team, you will play a vital role in supporting the smooth operation of the centre.Key ResponsibilitiesProvide administrative support to the centre's administration team, including...

  • Aps 5 - Integrated Logistics Support Officer

    6 months ago

    Penrith, Australia Australian Government Full time

    $80,487 - $86,211 (plus Super) - Penrith - NSW **The Role** It’s an exciting time to join the Aerospace Explosive Ordnance SPO (AEOSPO) and work on Australia’s most complex Defence capabilities. AEOSPO, within Guided Weapons Explosive Ordnance Delivery Division (GWEO-DD), are seeking a professional, motivated and experienced APS5 Integrated Logistics...

  • Administration Officer

    4 weeks ago

    Penrith, Australia Uniting Full time

    **Role Overview**: - **Casual Administrative Officer roles available across Western Sydney (multiple locations)**: - **headspace & LikeMind locations in Western Sydney**: - **Opportunity to make a difference every working day!** The Administrative Officer is responsible for providing administrative assistance to various headspace (Mount Druitt, Penrith,...

  • Security Officer

    6 months ago

    Penrith, Australia Panthers Penrith Full time

    Penrith Panthers are seeking a dedicated Security Officer with excellent customer service skills and ability to handle all situations in a professional manner to join their busy team. As a Security Officer at our Penrith site, you will be part of an enthusiastic and committed team who utilises their exceptional people skills to provide a professional...

  • Security Officer

    5 months ago

    Penrith, Australia Panthers Penrith Full time

    Penrith Panthers are seeking a dedicated Security Officer with excellent customer service skills and ability to handle all situations in a professional manner to join their busy team. As a Security Officer at our Penrith site, you will be part of an enthusiastic and committed team who utilises their exceptional people skills to provide a professional...

  • Reportable Incidents Officers

    5 months ago

    Penrith, Australia DFP Recruitment Services Full time

    **Job description**: **APS5 & APS6 Reportable Incidents Officer** - ASAP commencement until 26/01/24 with view to extension - Opportunities available in Parramatta and Penrith locations - Federal Government opportunity to make a difference **The Role** This Government agency works with people with disability, providers and the community to deliver...