Change Manager

3 days ago

Hawthorn East, Australia Coles Group Full time

We’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with 120,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact.

As the way we shop continues to evolve, our Digital team keeps us at the cutting edge. Driven by our innovative, inclusive and forward-thinking culture, we’re constantly looking at ways to reinvent the shopping experience for our customers and build the next generation of digital retailing.

**About the role**:
As a Change Manager within Data and Intelligence, you will be supporting the team to articulate and realise a data-led future for Coles that improves user and customer experience by managing change effectively and leading the delivery of a successful, end-to-end and Agile change capability.

**Some of the responsibilities of the role include**:

- Enhance the understanding and capability of business owners and teams to drive adoption of data, analytics, and AI products and solutions.
- Increase the profile of Data & Intel by growing exposure within Coles by communicating the successes and value delivered by the team.
- Uplift leader capability in managing and leading teams through change.

**About you and your experience**:

- Strong experience in leadership roles focused on change management. Preference for experience within large, complex organisations.
- Experience in designing and executing complex transformational change programs, including changes in culture, structure, technology, and ways of working.
- Experience leading change teams through the entire change process, including analysis, planning, design, delivery, and reinforcement.
- Familiarity and ability to integrate various project delivery and change management principles, methodologies, and tools. A preference for experience with ADKAR®.
- You have worked in fast-paced, uncertain environments and able to adjust priorities and approaches as needed.
- Experience estimating change costs in the early stages to support business cases and secure funding.
- Experience in organisational development, including improving the skills of change practitioners, project team members, and business team members as part of a long-term people management strategy.
- Skilled in designing creative materials to engage and inspire a broad range of audiences to adopt change.
- Familiarity with benefits realisation planning is a plus.

**Desired Skills and Qualifications**:

- Tertiary degree in Business, Technology, or Psychology is desirable.
- Certification in project management is desirable (Agile, PMBOK, Prince).
- PROSCI professional change management certification is desirable (or equivalent workplace experience).
- Accountable, strategic, and forward-thinking, with an ability to identify dependencies, cross-relational opportunities, and levers to enable change.
- Passionate about change management and the value it delivers.
- Ability to engage, coach, advise, and influence a wide range of stakeholders in both business and project roles to ensure effective sponsorship, ownership, governance, and delivery.

With us it’s not about the discounts (although you do get those), it’s about joining a team where your wellbeing and professional development is invested in and celebrating your contributions is the norm. And because everyone leads unique lives, we offer flexible work including work from home, additional leave and parental leave entitlements.

Job ID: 86618

Employment Type: Full time

LI-DF1

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