Rental Coordinator

5 months ago

Perth, Australia Manitou Group Full time

Job Id: 42952- Job Family:
- Location: Perth, AU, WA 6155- Employment Type: Permanent: FLEET ASSET CONTROLLER**

**Primary Function**:Under the direction of the Hire Manager, is responsible for maintaining the hire fleet in its’ optimum operating condition

**Key Responsibilities**
- **Maintain the hire fleet in its’ optimum operating condition**
- **Ensure each unit is readily available for hire;**
- **Ensure units that require repairs are processed promptly through the workshop**
- **Liaise with the Workshop Supervisor on matters required for the effective repair and maintenance of the hire fleet**
- **Liaise with the Field Service Supervisor on matters required for the effective repair and maintenance of the hire fleet in and around the metropolitan area**
- **Liaise with Service Agents / Repairers for the timely attendance to breakdowns and issue Repair Orders, including reconciliation, at job completion**
- **Liaise with parts department for supply of parts for breakdowns in a timely manner**
- **Direct and control allocated employees - monitor repairs and servicing to the hire fleet**
- **Monitor and maintain fleet maintenance plans and service schedules for hire fleet**
- **Ensure preventative maintenance is carried out as scheduled**
- **Ensure units are prepared for hire in keeping with relevant standards and regulations**
- **Quality assurance - test running units after all repairs ie; minor and major**
- **Establish and maintain customer service / relationships;**
- **Customer visit plans for regular and ongoing contact**
- **Inspection of units on site to determine faults / swap outs**
- **Site visits to check condition of and reading hours on long term hire units**
- **Ensure all LPG cylinders / bottles are in good order, compliant, full and maintain records of cylinder hire**
- **Liaise with supplier to change out faulty or non-compliant LPG cylinders / bottles**
- **All units to be checked in accordance with procedures prior to being hired / off hired**
- **Ensure all hire units are returned within 24 hours of agreed off hire term / date**
- **Report any abuse or damage to the hire unit to the Hire Manager at off hire; quote repairs and notify customer of pending invoice for damage charges**
- **Monitor hire unit maintenance records to ensure there’s no over / under services**
- **Answer telephones in absence of / in support of hire staff**
- **Work in compliance with established workplace policies and procedures**
- **Advise non-compliance of procedures, rectify non-compliance and provide solutions to non-compliance**
- **Work in a safe manner and comply with requirements of the current health and safety legislation**
- **Follow LiftRite’s safety and health instructions, policies and procedures**
- **Maintain good housekeeping**
- **Other duties as directed**

**Responsible to**:

- **Hire Manager**

**Subordinate Staff Directly Supervised**:

- **Hire Assistant - Workshop**

**Limits to Authority**:

- **Hire equipment**
- **Raise Purchase Orders (PO’s) and open Repair Orders (RO’s) for casual / short term hire fleet units requiring servicing / repair**
- **Raise Purchase Orders (PO’s) for transport of hire equipment**

**Qualifications / Experience Required**:

- **Relevant Trade Papers or experience in a similar role**
- **Proven / demonstrated mechanical knowledge and machinery industry background**
- **Extensive knowledge of LiftRite Hire & Sales product range**
- **Current Driver’s Licence**
- **High Risk Work Licence - LF (Forklift) Class**

**Skills Required**:

- **Ability to liaise with customers**
- **Ability to negotiate with contractors and customers**
- **Good product knowledge**
- **Ability to follow Company policies and procedures**
- **Basic computer skills**
- **The ability to follow and understand relevant Australian Standards applicable to equipment in the fleet and the Occupational Safety & Health Act & Regulations

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