Administrative Assistant

3 weeks ago

Fairfield, Australia Melbourne Polytechnic Full time

POSITION NUMBER

3668
- DEPARTMENT

VET Directorate
- ROLE TYPE

Non-teaching
- JOB TYPE

Full time
- CONTRACT

Ongoing
- LOCATION

Fairfield
- APPLICATIONS CLOSE

06 August 2023**ADMINISTRATIVE ASSISTANT - ARTS**:

- **Annual Salary $56,788 - $61,320 + Superannuation**:

- **Work as part of a team that provides administrative support to our Art Programs.**:

- **Based out of our Fairfield Campus surrounded by beautiful parklands, close to public transport where we also provide secure onsite parking.**

**About the Organisation**:
Melbourne Polytechnic is a learning organisation that has been delivering vocational training since 1912. Learning at Melbourne Polytechnic is a unique experience with an applied focus. delivered by teachers with real-world experience and expertise.

At Melbourne Polytechnic we are committed to providing high quality, innovative, applied and future focused, purposeful education and training to students, industry and communities. Our teachers are passionate and established in their professions and look guide students in theirs. We know that circumstances can create barriers to learning, so we offer our students personalised pathways, flexible study options and learning support.

***:
**About the role**:
Work as part of the Directorate’s administration team, working in a flexible and collegiate manner to ensure the institutes policies and procedures are implemented, and that efficient and effective administration is provided and dealings with employees and the public is professionally undertaken.

Work as part of a team that provides administrative support to both Vocational Education and Higher Education programs.

Focusing mostly on supporting the Vocational Education courses within school, the position incumbent will provide high-level customer service while maintaining strictest confidence of information regarding the personal records of students, the content of examinations, and other materials.

***:
**Duties**:

- Provide high-level customer service to internal and external clients, ensuring that all possible measures are taken to respond to their needs and requests in a timely fashion, disseminating accurate and timely information to internal and external stakeholders and ensure all enquiries are handled with tact and diplomacy.
- Provide accurate and consistent record keeping and maintenance including databases, filing and archiving systems (hardcopy and electronic), to comply with Institute policy and procedures and external quality assurance requirements.
- Provide proficient use of software e.g. Outlook, MS Word, MS Excel, SharePoint, CELCAT and Student Management System (STRATA) and support in the setting up of the Markbook functionality, working with Program Leads to ensure the accuracy of Markbook entries.
- Support Project area in monitoring of outstanding results, unresolved attendance and training plans, working with departments in rectification procedures and implementing Course Standards.
- Assist the programs in academic administration such as the management of assessment procedures, flexible learning, and day-to-day student administration.
- Assist with the administration of accreditation/ renewal of accreditation process of courses as instructed by the Directorate Administrator.

**Skills and experience required**:

- A current Working With Children Check (Employee).
- Appropriate experience in administrative support roles preferably in a education setting.
- Demonstrated high-level administrative and organisational skills including skills in document presentation, drafting and formatting, producing excel spreadsheets, database maintenance, filing and administrative systems maintenance and high-level literacy of the Microsoft Office suite.
- Demonstrated experience in or ability to undertake administrative support of internal and external accreditation processes in both Vocational education.
- Excellent written, oral and interpersonal communication skills and a demonstrated ability, commitment and attitude to effective communication and liaison with internal and external

**How to apply**:

- Current CV
- Cover Letter
- Key Selection Criteria response

Key Selection Criteria can be found in the

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