Customer Service

3 months ago

Sydney, Australia Talent Match Recruitment Pty Ltd Full time

Long established wholesaler of Foodservice/ Catering equipment
- Broad and diverse Customer Service / Sales Administration role
- Western Sydney - Circa $65K + super

Our client is a niche
**Australian pioneer** and one of the leaders in the wholesale of
**Branded**
**Food Service / Catering and Kitchen Equipment**
**. **The company carries extensive product ranges and all associated spare parts.

This long established and growing company specialises in
**supplying** a wide range of catering and kitchen equipment
**to the food service industry**:

- cafes, restaurants, hotels, pubs etc. This company has developed a fantastic reputation in this strong niche market and a large and
**loyal customer base**.

In this diverse role, you will contribute to business growth by providing a high level of customer service and sales administration support and maintain professional, efficient and friendly service to all levels of external contacts and internal customers.

Reporting to the General Manager your duties will include:

- Providing sales administration and customer service support - extensive liaison with customers
- Liaising with customers and internal departments regarding follow up
- Advising on product, brand and spare parts information
- Data entry of customer orders via numerous channels
- Stock / Inventory management
- Assistance with Invoicing, processing credits, organising repairs etc.
- Providing ad hoc reports
- Documenting procedures

**Who YOU are**:

- Detail orientated, friendly, down to earth and a team player
- **Experience working for a consumer goods import / wholesaler processing sales orders**:

- Knowledge of wholesale and distribution
- Ideally someone with a background working with **consumer goods will be highly desirable**:

- Excellent English communication and administrative skills
- Experienced in an sales environment and highly organised and efficient
- Highly competent computer (inventory systems know how) and Excel skills

This role is ALL about the person who you are. If you are friendly, bubbly, efficient, down to earth and a great communicator
**you need to act now**

This company offers excellent working conditions and will support you in developing your role and your career

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