Marketing Specialist and Operations Manager

2 weeks ago

Rushcutters Bay, Australia Getawayz NSW Full time

**About the roles**

As a **Marketing Specialist**, you will be responsible for developing and implementing marketing strategies to promote our short-stay accommodation properties. You will work closely with the Operations Manager to align promotional efforts, target key demographics, and maximize property visibility.

As an **Operations Manager**, you will coordinate and oversee all aspects of guest experiences for our short-stay accommodation properties. You will be responsible for managing property listings and bookings, ensuring excellent customer service, facilitating cross-functional communication and collaboration, and developing and implementing strategies to optimize guest satisfaction and operational efficiency.

**Key responsibilities**

**Marketing Specialist**
- Develop and implement marketing strategies to promote our short-stay accommodation properties.
- Collaborate with the Operations Manager to align promotional efforts, target key demographics, and maximize property visibility.
- Respond promptly and courteously to guest inquiries, ensuring excellent customer service.
- Coordinate with customer experience team to uplift guest communication to drive various conversion metrics, i.e. booking enquiry to booked stay.
- Monitor industry trends, competitors, and market dynamics to identify opportunities for growth and differentiation.
- Represent the company at industry events, conferences, and networking opportunities to foster partnerships and stay updated on industry developments.

**Operations Manager**
- Manage property listings and bookings on various platforms to maximize occupancy and revenue.
- Facilitate enterprise-wide coordination and communication between different departments and teams to ensure seamless operations and guest experiences.
- Collaborate with marketing and sales teams to align promotional efforts, target key demographics, and maximize property visibility.
- Work with finance and accounting departments to track and manage budgets, expenses, and revenue related to guest experiences and property management.
- Coordinate with the property acquisition team to evaluate potential new properties and assess their suitability for short-stay accommodation.
- Assist in the development and implementation of company-wide policies and procedures for guest experience and property management.
- Conduct regular training sessions for employees across the organization to promote a guest-centric culture and ensure consistency in service delivery.
- Participate in strategic planning sessions to identify growth opportunities and potential areas of improvement for the business.
- Monitor industry trends, competitors, and market dynamics to identify opportunities for growth and differentiation.
- Represent the company at industry events, conferences, and networking opportunities to foster partnerships and stay updated on industry developments.
- Evaluate guest feedback and data analytics to generate actionable insights for enhancing overall guest satisfaction and operational efficiency.
- Ensure compliance with industry regulations, legal requirements, and health/safety standards in all aspects of short-stay accommodation operations.

**Skills and qualifications**

**Marketing Specialist**
- Bachelor's degree in marketing, business, or related field.
- At least 3 years of experience in marketing, preferably in the hospitality or tourism industry.
- Excellent communication, interpersonal, and customer service skills.
- Strong analytical, organizational, and problem-solving skills.
- Ability to work independently and collaboratively in a fast-paced and dynamic environment.
- Proficient in Microsoft Office, marketing software, and online CRM booking platforms.
- Knowledge of industry best practices, regulations, and trends.
- Passion for delivering exceptional guest experiences and creating memorable moments.

**Operations Manager**
- Bachelor's degree in hospitality, tourism, business, or related field.
- At least 3 years of experience in guest experience, property management, or hospitality management.
- Excellent communication, interpersonal, and customer service skills.
- Strong leadership, organizational, and problem-solving skills.
- Ability to work independently and collaboratively in a fast-paced and dynamic environment.
- Proficient in Microsoft Office, property management software, and online CRM booking platforms.
- Knowledge of industry best practices, regulations, and trends.
- Passion for delivering exceptional guest experiences and creating memorable moments.

**How to apply**

Pay: Up to $120,000.00 per year

**Benefits**:

- Professional development assistance
- Work from home

Schedule:

- 8 hour shift
- Weekend availability

Work Authorisation:

- Australia (preferred)

Work Location: Hybrid remote in Rushcutters Bay, NSW

  • Marketing Assistant

    2 months ago

    Rushcutters Bay, Australia Boating Partnerships Full time

    **MARKETING ASSISTANT - Part time** **BOATING PARTNERSHIPS - Sydney (Rushcutters Bay - main office)** An enthusiastic marketing assistant is required for an exciting vessel syndication and management company based in Rushcutters Bay with vessels in several of Sydney’s marinas. The part time position may suit a marketing student. **Responsibilities of...

  • Marketing Assistant

    5 days ago

    Rushcutters Bay, Australia Boating Partnerships Full time

    MARKETING ASSISTANT - Part timeBOATING PARTNERSHIPS - Sydney (Rushcutters Bay - main office)An enthusiastic marketing assistant is required for an exciting vessel syndication and management company based in Rushcutters Bay with vessels in several of Sydney's marinas. The part time position may suit a marketing student.Responsibilities of the Marketing...

  • Marketing Specialist

    2 weeks ago

    Redland Bay, Australia Renewable Engineering Australia Pty Ltd Full time

    **JOB POSITION: MARKETING SPECIALIST** - _Permanent full-time position located in Redland Bay, Queensland_ - _38 hours per week_ - _70K per annum + Superannuation_ **JOB DESCRIPTION** Seeking a marketing specialist with extensive experience in the solar panel and smart home electrics industry to join our team based in Queensland. We have been designing and...

  • Marketing Coordinator

    6 days ago

    Neutral Bay, Australia Recruit and Consult Full time

    Up to $100,000 - Monday to Friday, parking out the front of the office - Real Estate marketing experience essential **A little bit about the company**: Refresh your career and take your marketing skills and creativity into a business that sits at the top of the industry. This incredibly well regarded business is nationally recognised for their sales and...

  • Marketing Coordinator

    6 days ago

    Neutral Bay, New South Wales, Australia Recruit and Consult Full time

    Up to $100,000Monday to Friday, parking out the front of the office Real Estate marketing experience essentialA little bit about the company:Refresh your career and take your marketing skills and creativity into a business that sits at the top of the industry. This incredibly well regarded business is nationally recognised for their sales and property...

  • Marketing Specialist

    1 month ago

    Botany Bay, Australia UPS Full time

    Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...

  • Marketing Specialist

    3 weeks ago

    Botany Bay, Australia UPS Full time

    Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...

  • Marketing Specialist

    5 days ago

    Botany Bay, Australia UNITED PARCEL SERVICE Full time

    Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...

  • Store Manager

    3 weeks ago

    Byron Bay, Australia Store Manager Full time

    **About the business** Santos Organics has been operating since 1978 and is an innovative Environmental Not-for-Profit social enterprise that uses clean food and natural products to fund environmental and social health initiatives through ongoing grants and donations. **About the role** We are looking for a motivated and committed Store Manager to lead...

  • Marketing Strategy Specialist

    5 days ago

    City of Canada Bay Council, Australia All Full time

    We're looking for a Marketing Strategy Specialist to join our Commerce Strategy department, reporting to the Manager for Commercial Strategy. Thank you for your interest in joining our team Qurate Retail Group comprises six leading retail brands – QVC, HSN, Ballard Designs, Frontgate, Garnet Hill and Grandin Road – all dedicated to providing a more...

  • Marketing Account Manager

    3 weeks ago

    Double Bay, Australia Kady Creative Full time

    Kady Creative is an award-winning agency, working with lifestyle brands and entrepreneurs globally to cultivate the brands of tomorrow. **We are currently hiring a Marketing Account Manager to oversee organic and paid ads for our clients within the business. You will be the go-to between our content & ads team and the client. Your role will involve managing...

  • Marketing Account Manager

    2 weeks ago

    Double Bay, Australia Kady Creative Full time

    Kady Creative is an award-winning agency, working with lifestyle brands and entrepreneurs globally to cultivate the brands of tomorrow. **We are currently hiring a Marketing Account Manager to oversee organic and paid ads for our clients within the business. You will be the go-to between our content & ads team and the client. Your role will involve managing...

  • Hotel Manager

    2 weeks ago

    Rushcutters Bay, Australia Bayswater Boutique Lodge Full time

    **Key Responsibilities**: Guest Services: Provide outstanding guest services and ensure customer satisfaction by addressing guest inquiries, requests, and concerns promptly and professionally. Operational Efficiency: Oversee the smooth daily operation of the lodge, including housekeeping, maintenance, and front desk activities. Flexibility: Demonstrate...

  • Operations Specialist

    5 days ago

    Hobsons Bay, Australia Beam Full time

    About Beam:Beam is Asia Pacific's largest shared micromobility company, on a mission to turn little drives into better rides and make cities flow better for everyone.Shared micromobility is one of the fastest-growing industries in the world, and we're leading the way in Asia Pacific with established operations in Australia, New Zealand, South Korea, Thailand...

  • Marketing Account Manager

    5 days ago

    Double Bay, New South Wales, Australia Kady Creative Full time

    Kady Creative is an award-winning agency, working with lifestyle brands and entrepreneurs globally to cultivate the brands of tomorrow.We are currently hiring a Marketing Account Manager to oversee organic and paid ads for our clients within the business. You will be the go-to between our content & ads team and the client. Your role will involve managing the...

  • Operations Specialist

    6 days ago

    Botany Bay, Australia TNT Express Full time

    About the roleAs part of our Special Services team, you will be responsible for analysing existing data as well as developing new reports and templates in order to achieve our objective of providing an efficient, profitable, and value-added service to our customers.Main responsibilities include: Enhance data reporting structures and processes in order to...

  • Email Marketing Specialist

    2 months ago

    Byron Bay, Australia Jivaro Full time

    Generous discounts, product allowances, WFH flexibility & early Friday finishes - Working within an advanced, high performing Marketing & Digital team**About the role**Key Responsibilities**: - Manage data segmentation and audience lists, to further drive personalisation amongst customer audiences - Work collaboratively with the Marketing & Digital teams to...

  • Email Marketing Specialist

    6 days ago

    Byron Bay, New South Wales, Australia Jivaro Full time

    Generous discounts, product allowances, WFH flexibility & early Friday finishes Working within an advanced, high performing Marketing & Digital teamAbout the roleKey Responsibilities**:Manage data segmentation and audience lists, to further drive personalisation amongst customer audiences Work collaboratively with the Marketing & Digital teams to ensure...

  • Internal Medicine Specialist/Registrar

    6 days ago

    City of Moreton Bay, Australia Brisbane Veterinary Specialist Centre Full time

    2. Speciality - SpecialistAlbany Creek,QLD BRISBANE VETERINARY SPECIALIST CENTRE – SMALL ANIMAL MEDICINE SPECIALIST About us Brisbane Veterinary Specialist Centre (BVSC) is a multidisciplinary specialist hospital that sees a broad range of both medical, oncological and surgical cases. We have specialists in internal medicine, feline medicine, surgery,...

  • Marketing Manager

    1 week ago

    Sandy Bay, Australia Cancer Council Tasmania Full time

    We are on the lookout for a new Marketing Manager (0.9 FTE) to be our guru in all things marketing! Working with our Director Engagement and Fundraising and with oversight of one other marketing/digital media member, our Marketing Manager will take the lead in the delivery of our strategic marketing plan, be heavily involved in the planning and execution of...