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Service Administrator
3 weeks ago
Our client is a leading provider of healthcare equipment and supportive technologies, who are dominating the market with their innovative products and exceptional service. With a commitment to improving the lives of their customers, they are dedicated to delivering high-quality solutions that meet the evolving needs of the healthcare industry.
They are looking for a Service Administrator to join their team in Thomastown. You will be responsible for providing administrative support to the internal service team that delivers and installs their products, whilst liaising and building relationships with the external customers.
Responsibilities (but not limited to)
- Receive calls from customers including delivery and install enquiries
- Coordinate, book and schedule service calls
- Create purchase orders and invoices
- Communicate customer requirements and requests with technicians
- Follow up progress of current jobs and deliveries and update customers
- Ensure compliance with their safety standards and guidelines throughout all activities
- Investigate and communicate opportunities to expand the service business
- General adhoc admin
You will ideally possess the fully skills and experience
- A minimum 2 years in an ‘all-round’ admin role (a background in similar role of service / repairs would be advantageous)
- The ability to work collaboratively in a team environment, liaising with various functional areas to resolve issues effectively
- Strong organizational and problem-solving skills, with the ability to prioritize tasks and manage time effectively
- The desire to join a collaborative, supportive and fun team
- A willingness to learn and high attention to detail
- Intermediate Microsoft Office and Excel skills
This is an opportunity to work for a business that believe their people are their greatest asset, and are committed to providing a supportive and collaborative work environment. Join their team and take the next step in your career today.
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