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Vendor Coordinator

3 months ago


Melbourne, Australia ISS Full time

**Job no**: 533223

**Work type**: Full time

**Location**: Melbourne

**Categories**: Administration & Office Support, Supply Chain / Procurement
- ISS IS A PLACE TO BECOME PART OF SOMETHING BIGGER_

With over 485,000 employees throughout 46 countries ISS is a company of belonging.

**_ ”Connecting People and Places to Make the World Work Better”._**

Are you passionate about ensuring procurement compliance is on track and enjoy contributing data and insights into business review processes? We're seeking a dynamic individual to take on the role of **Vendor Coordinator, **a **Full Time permanent position **based out of our** Melbourne CBD office**.

In this role, you'll be responsible for working closely with the Vendor Performance Manager to manage the ongoing performance of vendors in line with the contract, KPIs and compliance requirements.

**What You’ll Do**:
The Coordinator’s main responsibilities will be working with vendors across areas as diverse as cleaning supplies, technical services and catering) with 3 main focus areas being:
Vendor Performance:

- Organise program, help compile performance data and book business reviews across all vendors based on risk assessment
- Seek feedback from account operations and finance teams to support vendor management
- In conjunction with Vendor Performance Manager, attend business reviews for vendors to drive compliance and KPI performance
- Document minutes for Business Reviews and pull together performance improvement plans, where required

Vendor Administration:

- Support vendor assurance framework
- Liaise with ISS operations team to put together contract variations related to change in scope, e.g. branch opening, branch closure
- Where significant scope changes are required, liaise with Supply Chain & Procurement team to map out variation
- Be primary person for digitally filing all contract variations and keeping vendor contact details up to date on central platform, e.g. Sharepoint

Vendor Support:

- Liaise with ISS operations teams to set up Tririga, FFX access
- Liaise with TP&P team regard PPM schedules
- Where access issues occur on commercial sites, be an escalation point for access requests.

**Our Benefits**:

- Competitive salary on offer.
- Opportunity to participate in the client social and events calendar
- Contribute to a positive workplace culture.
- Work with a close-knit and dedicated team, focused on continuous development.
- Upskilling opportunities with access to ISS and client learning and development modules
- Opportunities for career development and advancement within ISS.
- Access to staff discounts.

**Minimum Criteria**:
The ability to build and maintain good relationships with vendor representatives is key, with an ability to identify opportunities for continuous improvement, helping foster a team environment of openness, transparency, recognition and professionalism, while respecting property, privacy and confidentiality at all times (including staff and supplier information), also required.

Other required attributes and experience include:

- Experience managing multi stakeholder engagements to deliver successful outcomes
- Experience in utilising KPIs or SLAs to manage successful outcomes, particularly with external parties such vendors
- In depth analysis experience using multiple data sources to drive outcomes
- Evidence using influencing and negotiation skills to gain stakeholder approval in project execution
- High level of time management and organisational skills. Able to deal with multiple issues, pressures and deadlines concurrently
- Flexibility for the completion of urgent projects beyond agreed working hours
- Willing to complete background/probity check (National Police Check, ASIC - financial services)

**Join us and make a difference in ensuring a compliant and robust procurement function to be part of our team.**

**WE RESPECTFULLY ASK NO AGENCY APPROACHES PLEASE**

**Advertised**: 24 May 2024 AUS Eastern Standard Time
**Applications close**: